Remote control an Android device via attended access - TeamViewer Support
<main> <article class="userContent"> <p><br></p><p>With TeamViewer, it is possible to connect and remotely support Android devices from another mobile device. Below, we'll explain how to connect and <strong>remotely control an Android device with confirmation (attended access)</strong>.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to Android and Chromebook users and free or licensed users with MDS (Mobile device support).</em></p></div></div><p><br></p><h3></h3><h2 data-id="setup">Setup</h2><h3 data-id="on-the-local-device">On the local device</h3><p>On the local device (the device connecting to the Android device), you must download and install the <strong>TeamViewer Remote Control</strong> app.</p><p>📌<strong>Note: </strong>For your local devices, you can download it from the <a href="https://play.google.com/store/apps/details?id=com.teamviewer.teamviewer.market.mobile&gl" rel="nofollow noreferrer ugc">Play Store</a>, our <a href="https://www.teamviewer.com/en-us/download/android/" rel="nofollow noreferrer ugc">website</a>, or the direct <a href="https://download.teamviewer.com/download/TeamViewer.apk" rel="nofollow noreferrer ugc">TeamViewer APK here</a>. </p><div class="embedExternal embedImage display-small float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/AWVCVQS2YIYN/remote-control-an-android-teamviewer.gif" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/AWVCVQS2YIYN/remote-control-an-android-teamviewer.gif" alt="Remote control an Android - TeamViewer.gif" height="891" width="425" loading="lazy" data-display-size="small" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="on-the-remote-android-device">On the remote Android device</h3><p>On the remote Android device (the device receiving the connection), you must download and install the <strong>TeamViewer QuickSupport </strong>app and <strong>allow</strong> the app to <strong>Display over other apps</strong> in your Android <strong>Settings</strong>.</p><p>📌<strong>Note: </strong>For your remote devices, you can download it from the <a href="https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.market" rel="nofollow noreferrer ugc">Play Store</a>, our <a href="https://www.teamviewer.com/en-us/download/android/" rel="nofollow noreferrer ugc">website</a>, or the direct <a href="https://download.teamviewer.com/download/TeamViewerQS.apk" rel="nofollow noreferrer ugc">TeamViewer QuickSupport APK here</a>. </p><div class="embedExternal embedImage display-small float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/RW42O3RCU32S/remote-control-an-android-teamviewer-quicksupport.gif" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/RW42O3RCU32S/remote-control-an-android-teamviewer-quicksupport.gif" alt="Remote control an Android - TeamViewer QuickSupport.gif" height="933" width="440" loading="lazy" data-display-size="small" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-1"></h3><h2 data-id="connect">Connect</h2><h3 data-id="step-1%3A-connect-to-the-android-device">Step 1: Connect to the Android device</h3><ol><li>On the local device, open the <strong>TeamViewer Remote Control</strong> app on your local device and access the <strong>Connect</strong> menu</li><li>Enter the <strong>TeamViewer ID</strong> displayed on the <strong>remote Android </strong>device's <strong>QuickSupport</strong> interface<ul><li>💡 <strong>Hint:</strong> You can also save the Android device in your Computers and Contacts list, so you don't have to manually enter the TeamViewer ID every time you connect. Please check <a href="https://community.teamviewer.com/English/kb/articles/109107-manage-your-teamviewer-account#add-a-computer-to-your-computers-contacts-list" rel="nofollow noreferrer ugc">this article</a> to learn how to proceed.</li></ul></li><li>Press <strong>Remote Control</strong></li></ol><div class="embedExternal embedImage display-small float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/TXYFJ6AU2UR7/remote-control-an-android-teamviewer-id.gif" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/TXYFJ6AU2UR7/remote-control-an-android-teamviewer-id.gif" alt="Remote control an Android - TeamViewer ID.gif" height="933" width="440" loading="lazy" data-display-size="small" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="step-2%3A-allow-the-connection-on-the-partner's-device">Step 2: Allow the connection on the partner's device</h3><p>A remote control confirmation will pop up on the remote Android screen.</p><p>Select <strong>Allow</strong> to allow the remote control connection.</p><div class="embedExternal embedImage display-small float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/FGKN6LOIOIAB/allow-remote-support-teamviewer-quicksupport.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/FGKN6LOIOIAB/allow-remote-support-teamviewer-quicksupport.png" alt="Allow remote support - TeamViewer QuickSupport.png" height="827" width="407" loading="lazy" data-display-size="small" data-float="none"></img></a> </div> </div> <p>📌<strong>Note:</strong> Some devices will also ask you to start the screen recording. In this case, please select <strong>Start now</strong>.</p><div class="embedExternal embedImage display-small float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/DUSKQYXYL4GQ/start-recording-or-casting-with-quicksupport-teamviewer-quicksupport.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/DUSKQYXYL4GQ/start-recording-or-casting-with-quicksupport-teamviewer-quicksupport.png" alt="Start recording or casting with QuickSupport - TeamViewer QuickSupport.png" height="2252" width="1093" loading="lazy" data-display-size="small" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="step-3%3A-you-are-now-connected!">Step 3: You are now connected!</h3><p>You are now connected to the Android device and can remotely control it.</p><div class="embedExternal embedImage display-small float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/ZOD7SIYKWOYY/mobile-remote-connection-teamviewer.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/ZOD7SIYKWOYY/mobile-remote-connection-teamviewer.png" alt="Mobile remote connection - TeamViewer.png" height="2414" width="1094" loading="lazy" data-display-size="small" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-2"></h3><h2 data-id="compatibility">Compatibility</h2><p>If only screen-sharing is available when connecting to the Android device, the Android device might not be compatible with this technology.</p><p>To check which manufacturers are compatible with remote control, please check our article here: <a href="https://community.teamviewer.com/English/kb/articles/4730-supported-manufacturers-for-remotely-controlling-android-devices" rel="nofollow noreferrer ugc">Supported manufacturers for remotely controlling Android devices</a></p> </article> </main>
