Device Groups - TeamViewer Support
<main> <article class="userContent"> <p>You can manage all devices in the TeamViewer Management Console. You can create device groups, add or remove devices to these groups and add managers and define individual permissions for them.</p><p>⚠ <strong>Device groups offer more flexibility regarding permission and device management than regular </strong><a href="https://community.teamviewer.com/English/kb/articles/30221-share-groups" rel="nofollow noreferrer ugc"><strong>group sharing</strong></a><strong>.</strong></p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users.</em></p></div></div><p><br></p><h3></h3><h2 data-id="how-to-create-a-device-group">How to create a device group</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/1MMGI6EHHQSP/create-device-groups.gif" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/1MMGI6EHHQSP/create-device-groups.gif" alt="Create Device Groups.gif" height="1062" width="1914" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ol><li>Click on the folder icon with the plus sign next to <strong>device groups.</strong></li><li>Enter a <strong>group name.</strong></li><li>Click on <strong>managers, </strong>select the <strong>group managers </strong>(and select more group managers if needed via the <strong>Add</strong> button) and click <strong>Next.</strong></li><li>Select the permissions you want to grant to the <strong>group managers</strong> and click <strong>Add.</strong></li><li>Click on <strong>Create.</strong></li></ol><p><strong>📌Note</strong>: You are automatically added as a group manager.</p><p><br></p><h3 data-id="-1"> </h3><h2 data-id="how-to-add-devices-to-a-device-group">How to add devices to a device group</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/A45SWG9KI0YW/add-devices-to-managed-group.gif" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/A45SWG9KI0YW/add-devices-to-managed-group.gif" alt="Add devices to managed group.gif" height="1055" width="1918" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ol><li><strong>Select</strong> the <strong>group </strong>and click the <strong>plus icon</strong>. It will allow you to add the devices to the group.</li><li><strong>Select </strong>the <strong>devices </strong>that you want to manage.</li><li>Press <strong>Save.</strong></li></ol><p><strong>📌Notes</strong>:</p><ul><li>Added online devices will apply this change directly, and group managers can access those devices. The offline device will appear in the list with the <em>Pending join</em> status. The changes will apply as soon as they are online.</li><li>A device can be added in multiple groups.</li></ul><p><br></p><h3 data-id="-2"></h3><h2 data-id="how-to-add-managers-to-a-device-group">How to add managers to a device group</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/OV79JA4UAD67/add-managers-to-managed-group.gif" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/OV79JA4UAD67/add-managers-to-managed-group.gif" alt="Add Managers to Managed group.gif" height="1168" width="1918" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>You can also add multiple managers to a group.</p><ol><li>Select the <strong>device group.</strong></li><li>Click the <strong>Edit button.</strong></li><li>Click on <strong>Managers.</strong></li><li>Click on <strong>Add Managers.</strong></li><li>Select the <strong>Managers </strong>and click <strong>Next.</strong></li><li>Select the <strong>permissions </strong>you want to grant to the Managers<strong> </strong>and click <strong>Save.</strong></li></ol><p><br></p><h3 data-id="-3"></h3><h2 data-id="how-to-edit-a-device-group">How to edit a device group</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/L5CMAHDD390J/edit-managed-group.gif" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/L5CMAHDD390J/edit-managed-group.gif" alt="Edit Managed Group.gif" height="1065" width="1916" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ol><li>Select the <strong>group.</strong></li><li>Click the <strong>Edit button</strong> to edit the group name, its managers, and their rights.</li><li>Click <strong>Save</strong> to save all changes.</li></ol><p><br></p><h3 data-id="-4"></h3><h2 data-id="how-to-grant-easy-access-to-a-device-or-group">How to grant Easy Access to a device or group</h2><p>You can grant Easy Access to any managed device or device group you are the manager of. </p><ol><li>Select the <strong>device</strong> or the <strong>group</strong></li><li>Click the <strong>Edit button</strong></li><li>Add <strong>managers</strong> and give them <strong>Easy Access </strong>rights</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/CMOPBIYMJALS/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/CMOPBIYMJALS/image.png" alt="image.png" height="528" width="1094" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-5"></h3><h2 data-id="how-do-permissions-of-a-device-group-work"><strong>How do permissions of a device group work</strong></h2><p><strong>📌Note</strong>: Previously, permissions such as Easy Access and policy administration couldn't be applied granularly. It's now possible to define permissions on a device group or managed device level.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/YUNZQRIMXD8F/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/YUNZQRIMXD8F/image.png" alt="image.png" height="427" width="689" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h3 data-id="group-management">Group Management</h3><p><strong>Group Administration</strong></p><ul><li>Allows the manager to rename and delete the group.</li></ul><p><strong>Manager Administration</strong></p><ul><li>Allows the manager to add new managers (also user groups as a manager)</li><li>Allows the manager to remove existing managers from the device group</li><li>Allows the manager to edit the permissions of existing managers </li></ul><p><strong>Policy Administration</strong></p><ul><li>Managers can change the policy on the device group.</li></ul><p><strong>💡Hint: </strong>If the policy is changed on the device group level, the new policy will be applied to the entire device group.</p><p><br></p><h3 data-id="access-control-management">Access Control Management</h3><p><strong>Easy Access</strong></p><ul><li>Allows the manager to connect to each device in a device group without entering the connection password.</li></ul><p><strong>💡Hint: Easy Access</strong> isn’t set by default for the manager when creating a new device group.</p><p><strong>📌Notes:</strong> </p><ul><li>If a manager has no permissions assigned, they will still be able to see the device group. They will be able to connect to these devices; however, they will be prompted for the connection password.</li></ul><p><br></p><h3 data-id="-6"></h3><h2 data-id="how-do-permissions-of-a-managed-device-work">How do permissions of a managed device work</h2><p><strong>📌Note: </strong>Previously, permissions such as Easy Access and policy administration couldn't be applied granularly. It's now possible to define permissions on a device group or managed device level.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/RSQJ2SONPSRW/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/RSQJ2SONPSRW/image.png" alt="image.png" height="335" width="691" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h3 data-id="device-management"><strong>Device Management</strong></h3><p><strong>Manager Administration</strong></p><ul><li>Allows the manager to add new managers (also user groups as a manager)</li><li>Allows the manager to remove existing managers from the Device</li><li>Allows the manager to edit existing managers (this means to change the permissions for the manager)</li></ul><p> </p><p><strong>Device Administration</strong></p><ul><li>Allows the manager to rename the device</li><li>Allows the manager to delete the device</li><li>Allows the manager to move the device into another device group</li></ul><p><strong>📌Note:</strong> If you have created an Assignment ID and added users as managers during the Assignment ID creation process, these users automatically have the <strong>Device Administration</strong> permissions assigned after the device assignment is completed.</p><p> </p><p><strong>Policy Administration</strong></p><ul><li>Managers can change the policy on the managed device.</li></ul><p><strong>📌Note:</strong> If the policy is changed on the device, it will only be applied to this specific device!</p><p> </p><p><strong>Device Description Permissions</strong></p><ul><li>Allows the manager to enter additional information in a text box when editing the device.</li></ul><p><strong>📌Note:</strong> This permission must be set for each device individually.</p><p> </p><h3 data-id="access-control-management-1"><strong>Access Control Management</strong></h3><p><strong>Easy Access</strong></p><ul><li>Allows the manager to connect to each device in a device group without entering the connection password.</li><li>Without this permission, the manager will get a prompt for a password when connecting to a device.</li></ul><p><strong>📌Notes:</strong></p><ul><li><strong>Easy Access</strong> isn’t set by default for the manager when creating a new device group.</li><li>Use the <strong>Easy Access</strong> permission on the device group level, as it will be applied to the entire device group.</li></ul><p> </p><h3 data-id="remote-management">Remote Management</h3><p><strong>Execute Script</strong></p><ul><li>Allows the manager to execute scripts.</li></ul><p><br></p> </article> </main>
