Frontline Command Center 

  • Added: Improved user experience for Error Reporting
  • Added: Language support for Turkish, Chinese Traditional Mandarin, and Australian English
  • Improved: Language support for Chinese Simplified Mandarin and Chinese Traditional Cantonese
  • Upcoming: Device information in Device Management will also show the Vendor version
  • Upcoming: Ability to import role in Roles & Permissions
  • Upcoming: Roles mapped with Identity Access Management will also be synchronized with Frontline

xAssist 

  • Added: Web Experts will be able to place 3D AR markers and use freehand drawing
  • Added: Set Call Management as default instead of Phonebook for new On-Premise installations
  • Added: Improved user experience for conference calls
  • Upcoming: Call templates that allow Frontline workers to instantly start a call by scanning the call code
  • Upcoming: 2D AR Markers will be removed as users continue to use 3D AR Markers

Frontline Workplace for Smart Glasses 

  • Upcoming: Ability to scan a call code from Call Support
  • Upcoming: Support for Keycloak Android

Frontline Workplace for Android SmartPhone

  • Added: 3D AR markers feature that sticks to the real-world objects
  • Improved: In-call experience with new layout
  • Fixed: Issue where incoming call audio is not audible via speaker option
  • Upcoming: Ability to scan a call code from Call Support

Frontline Workplace for iOS

  • Added: 3D AR markers feature that sticks to the real-world objects
  • Improved: In-call experience with new layout

Frontline Spatial

  • Added: Brazilian Portuguese translations to Spatial Workplace
  • Improved: Ability to delete directly uploaded templates
  • Improved: Usability of downloaded tasks and templates
  • Improved: Task reporting with Pins active during task run and its duration