Activate your Remote Support Pro license - TeamViewer Support
<main> <article class="userContent"> <p>This article explains how TeamViewer license administrators can activate their Remote Support Pro and Monitoring & Asset Management license.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to Remote Support Pro license holders.</em></p></div></div><p><br></p><h3></h3><h2 data-id="how-to-activate-your-remote-support-pro-license">How to activate your Remote Support Pro license</h2><p>📌<strong>Note:</strong> The <strong>user who activates</strong> the TeamViewer Remote Support Pro license will automatically become the <strong>administrator</strong>. Please find out how to manage user roles here: <a href="https://community.teamviewer.com/English/kb/articles/109249-create-user-roles" rel="nofollow noreferrer ugc">Roles</a>.</p><p>To activate your Remote Support Pro license, please follow the instructions below:</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/6vkBZCMhIM4\/hqdefault.jpg","videoID":"6vkBZCMhIM4","showRelated":false,"url":"https:\/\/youtu.be\/6vkBZCMhIM4","embedType":"youtube","name":"Activate your Remote Support Pro license","frameSrc":"https:\/\/www.youtube.com\/embed\/6vkBZCMhIM4?feature=oembed&autoplay=1"}"> <a href="https://youtu.be/6vkBZCMhIM4" rel="nofollow noreferrer ugc"> https://youtu.be/6vkBZCMhIM4 </a> </div><ol><li>Check your inbox and open the e-mail called <strong>Your TeamViewer License Activation.</strong></li><li>Next to TeamViewer Remote Support Pro, click on the <strong>ACTIVATE </strong>button<strong>.</strong></li><li>You will be redirected to the activation page.<ul><li>If you already have an account, enter your account credentials and click <strong>Activate.</strong></li><li>If you haven't created an account yet, please click <strong>Sign Up. </strong>Now, Enter the account's email address and name, and create a password. Read and accept the EULA and mark the captcha box and click <strong>Activate</strong>. For more information about the account, please check <a href="https://community.teamviewer.com/English/kb/articles/24321-use-a-master-account-for-your-company-profile" rel="nofollow noreferrer ugc">this article</a>.</li></ul></li><li>A confirmation pop-up will appear. Click <strong>Continue.</strong></li></ol><p>You have successfully activated your Remote Support Pro license.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="how-to-activate-monitoring-asset-management">How to activate Monitoring & Asset Management</h2><p>To activate your Monitoring & Asset Management add-on, you must first activate your Remote Support Pro license. If this is the case, please follow the instructions below:</p><ol><li>Go back to the e-mail called <strong>Your TeamViewer License Activation.</strong></li><li>Next to Monitoring & Asset Management, click on the <strong>ACTIVATE </strong>button<strong>.</strong></li><li>Enter the account credentials you have used to activate your Remote Support Pro license and click <strong>Activate.</strong></li><li>A confirmation pop-up will appear. Click <strong>Continue.</strong></li></ol><p>You have successfully activated your Monitoring & Asset Management add-on.</p> </article> </main>
