The Remote Access license is the perfect license for people who want to connect anytime from anywhere to a limited number of remote devices. With the default Remote Access license, you can connect up to 3 remote devices. please find more information here.
Here, we'll explain how to activate your Remote Access license. We will talk about local and remote devices. In a typical home office situation, the local device is the computer at home, and the remote device is the computer at the office or at the workplace.
To be able to use your Remote Access license, it is required to install the TeamViewer Remote full client (or use the web app via web.teamviewer.com) on the local device and install the TeamViewer Host and set up unattended access on your remote devices. You can find both applications on our download page here: https://www.teamviewer.com/download/.
⚠Important note: Please ensure to install TeamViewer Host on your remote devices (and not the full client).
This article applies to all TeamViewer Remote customers that purchased a Remote Access license.
Step 1: Activate the Remote Access license on your TeamViewer account
The first step is to activate the Remote Access license on your TeamViewer account. To do so, please follow the instruction below:
- Check your inbox and open the e-mail called Your TeamViewer License Activation.
- Next to TeamViewer Remote Access, click on the ACTIVATE button.
- You will be redirected to the activation page. If you already have an account, enter your credentials and click Activate.
- If you haven't created an account yet, please click Sign Up. Now, Enter your account email address and name, and create a password. Read and accept the EULA and mark the captcha box and click Activate. For more information on how to create an account, please check this article.
- A confirmation pop-up will appear. Click Continue.
You have successfully activated your Remote access license on your TeamViewer account.
Step 2: Install TeamViewer Host on your remote device
The second step is to install TeamViewer Host on your remote device. To do so, please follow the video below or the instructions in the following article: Install TeamViewer Host
- Download TeamViewer Host from our download page: https://www.teamviewer.com/en/download/
- Access your Download file and open the downloaded Host file: TeamViewer_Host_Setup.exe
- Click Next to start the installation.
- Once the installation is done, tick the box I accept the EULA and the DPA and click Continue.
The window will close, and TeamViewer Host will run in the background. You can open it from the Windows tray.
You have successfully installed TeamViewer Host.
Step 3: Set up unattended access on your remote device
The third step is to set up unattended access on your remote device. To do so, please follow the video below or the instructions in the following article: Set up remote access on your remote device
- Open TeamViewer Host.
- Click on Manage this device.
- Enter your TeamViewer account e-mail and click Continue.
- Enter your password and click Allow.
- Add your device to your trusted devices list. For more information on how to do this, please read this article: How to sign in on a new device (add a device as trusted).
- Once your device has been added to your trusted devices list, click Assign.
Remote access without confirmation has been successfully set up on your remote device.
Step 4: Activate the Remote Access license for the remote device
Once the TeamViewer Host has been installed and unattended access has been set up on your remote device, you can activate the Remote Access license for it. To do so, please follow the video or the instructions below:
- Open TeamViewer Remote (full client) or go to web.teamviewer.com.
- Sign in to your TeamViewer account.
- Go to your Device list.
- Select your remote device. click on Remote Access and click Activate.
Your remote devices should be marked with a Remote Access message just below. You have successfully activated your remote device.
⚠Please repeat this process for all of your remote devices.
Step 5: Connect to the remote device
You have successfully activated your Remote Access license on your remote device(s). To do so, please follow the video or the instructions below:
- Sign in to your TeamViewer account in the TeamViewer Remote client or via web.teamviewer.com.
- Go to the Device list, select the device you want to connect to, and click Connect.
You are now connected to your remote device.