When establishing a remote connection to a remote device using QuickSupport, the expert will not have administrative rights. For running TeamViewer Remote, you don't need any administrative rights. To control the Windows UAC (User account control) using TeamViewer Remote, you can log on to the remote device as an administrator.
For this, you can use the Windows authentication.
This article applies to all TeamViewer Remote users.
Connect via Windows Authentication
Instead of sending a confirmation prompt to the remote user, you can also self-authenticate with the username and password of the remote Windows account.
To connect using the Windows Authentication, please follow the instructions below:
- Open TeamViewer Remote on your device.
- Create, share, and start a remote session with the participant via session link. Please find the full instructions for this step here.
- After clicking Start session, you will be prompted to choose your connection method. Click Access device via Windows Authentication. The TeamViewer authentication dialogue will open.
- Enter your Windows username and password, select the access control you need, and click Log On.
