The Business license is the perfect license for people who want to connect anytime from up to 3 devices to an unlimited number of remote devices. Please find more information here. Here, we'll explain how to activate your Business license.
This article applies to all TeamViewer Remote customers who purchased a Business license.
How to activate your Business license
To activate your Business license, please follow the instructions in the video below:
Alternatively, you can also follow our step-by-step guide here:
Step 1
Open the License Activation email that was sent to the email account used to purchase the license. Click Activate.
📌Note: If you have purchased more than one product, each license must be individually activated.
Step 2 - Follow A or B
A: If you already have a TeamViewer account
Sign in with your existing TeamViewer account, click Activate, and go to Step 3.
B: If you do not have a TeamViewer account
1. Click Create an account.
2. Enter your name and email address, and click Continue.
3. Create a password, read and accept the EULA, mark the captcha box, and click Create my account.
4. You'll be informed that an email has been sent to your inbox for account verification. Click the Verify account button in the email to verify your account and complete your license activation.
5. Now this is done, go back to the activation process page, tick I have verified my account and click Sign in. Enter the password you just created and click Sign in.
Step 3
An activation page will appear requesting you to confirm the activation on the account displayed. Click Activate.
📌Note: If you wish to activate the license on a different account, click Sign in at the bottom of the page.
Step 4
An onboarding pop-up will appear. Click Continue.
Now, enter a company name, and click Save and continue.
You have successfully activated your Business license.
How do I see my licensed devices?
To license a device, you must sign in with your TeamViewer account within the full client on the respective device.
To see which devices you have already licensed:
1. Sign in to https://web.teamviewer.com/ with your licensed account.
2. Click on your profile picture at the top-right corner of the interface and click Edit profile.
3. Under the Licences tab, all licensed devices will be shown.
Activation management
Install Limit Reached
You can use TeamViewer on up to three (3) devices to connect to remote devices (connect from one device at a time). If you already have 3 devices registered, a pop-up will appear in the TeamViewer application directing you to deactivate (remove) one of the existing devices from your license.
You can click the option 'Replace existing device' to be directed to the Management Console. Alternatively, you can manually log in to the Management Console here.
📌Note: The devices you license can be replaced a total of ten (10) times. In the case where you have no remaining moves left, our support team can provide a courtesy reset. Should you need more flexibility with your licensed devices, or use Windows Server, we recommend looking into the Premium or Corporate licenses.
How to deactivate (remove) a device from the Business license
If you would like to replace one of the devices you are connecting from – for example, because of hardware replacement or an 'Install Limit Reached' alert - please see the following instructions.
1. Sign in to https://web.teamviewer.com/ with your licensed account.
2. Click on your profile picture at the top-right corner of the interface and click Edit profile.
3. Go to the Licenses tab.
4. To deactivate/remove a device from the Business license, just click the Deactivate device button.
