Install TeamViewer Host via the QuickSupport module - TeamViewer Support
<main> <article class="userContent"> <h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users using Windows OS.</em></p></div></div><p>TeamViewer allows the ability to install a permanent Host module onto a device, when connected via QuickSupport. This allows for the ease of instant connection from QuickSupport, and the ability to remotely assist the installation of the Host module for future connections. </p><p><strong>📌Note: </strong>For this article, <strong>custom QuickSupport and Host modules </strong>were used, which do require a license. For steps to instruct a remote user to download your custom QuickSupport module, please see <a href="https://community.teamviewer.com/English/kb/articles/4257-download-custom-quicksupport-module" rel="nofollow noreferrer ugc">here</a>.</p><p><br></p><h3></h3><h2 data-id="for-free-users">For free users</h2><p>Utilize the free QuickSupport and Host module downloads, available from our website:</p><div class="js-embed embedResponsive" data-embedjson="{"body":"Download TeamViewer now to connect to remote desktops, provide remote support and collaborate with online meetings and video conferencing.","photoUrl":"https:\/\/static.teamviewer.com\/resources\/2018\/12\/Facebook_v1.png","url":"https:\/\/www.teamviewer.com\/en\/download\/windows\/","embedType":"link","name":"TeamViewer Windows Download for Remote Desktop access and collaboration"}"> <a href="https://www.teamviewer.com/en/download/windows/" rel="nofollow noreferrer ugc"> https://www.teamviewer.com/en/download/windows/ </a> </div><p><br></p><h3 data-id="-1"></h3><h2 data-id="for-licensed-users">For licensed users</h2><p>Licensed users are able to utilize <strong>Customized QuickSupport and Host modules</strong> in this process. This allows for you to customize the exclusive brand experience. More information on creating custom modules can be found <a href="https://community.teamviewer.com/English/kb/articles/8627-create-quicksupport-module-video-tutorial" rel="nofollow noreferrer ugc">here</a>.</p><h3 data-id="for-licensed-users-on-a-company-profile">For licensed users on a Company Profile</h3><p>Any user of a Company Profile who will perform such installations must have specific <a href="https://community.teamviewer.com/English/kb/articles/3573-all-about-the-teamviewer-company-profile#set-permissions-for-users" rel="nofollow noreferrer ugc">user permissions</a> to allow the implementation of the customization of the module.</p><p>For any user who is not a Company or User Admin, please ensure the Customization permission is set to <strong>Manage all customizations.</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/42M822FOBP0H/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/42M822FOBP0H/image.png" alt="image.png" height="717" width="1100" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-2"></h3><h2 data-id="install-teamviewer-host-via-quicksupport">Install TeamViewer Host via QuickSupport </h2><p><strong>📌Note</strong>: This function is only available in connections between <strong>Windows devices</strong>.</p><p><strong>1.</strong> Connect to the remote device via the <strong>QuickSupport module</strong>. In the top toolbar navigate to <strong>Files & Extras -</strong> the Install option will appear in the right side of the drop-down menu</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/L3L7TXRYON9X/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/L3L7TXRYON9X/image.png" alt="image.png" height="189" width="727" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>2. </strong>Select the desired custom module from the drop-down that appears. Once the installation is started, a prompt will appear informing that TeamViewer will need to close to install. The session will be terminated.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/TUBZMJ8VCN3I/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/TUBZMJ8VCN3I/image.png" alt="image.png" height="164" width="450" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>3.</strong> Once disconnected, the user performing the installation will receive a pop-up as well. This prompt provides the ability to automatically reconnect to the endpoint once the installation is complete. Select <strong>Wait for partner</strong> to confirm.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/UMR606GCDQXX/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/UMR606GCDQXX/image.png" alt="image.png" height="193" width="515" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Once installation is complete, a prompt will appear allowing reconnection to the device. This reconnect will <strong>not require a new password</strong>. </p><p><strong>4.</strong> When you are connected back to the computer the first screen, you will be prompted to set a personal password for <a href="https://community.teamviewer.com/English/kb/articles/1227-secure-unattended-access-to-devices" rel="nofollow noreferrer ugc">Unattended Access</a>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/AJOKHL7TQVQW/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/AJOKHL7TQVQW/image.png" alt="image.png" height="497" width="685" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Once the installation process is complete, a prompt will appear for the end user. This prompt will request the end user to confirm that the <strong>assigned account</strong> is authorized to connect to this device, even unattended.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/YZGN1CPT2OBC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/YZGN1CPT2OBC/image.png" alt="image.png" height="387" width="383" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>Once Account Assignment is confirmed, the device will automatically appear in your <strong>Computers & Contacts</strong> list</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/FYT2JPI4SD5P/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/FYT2JPI4SD5P/image.png" alt="image.png" height="577" width="969" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
