Getting started with TeamViewer IoT - TeamViewer Support
<main> <article class="userContent"> <p><em>This article applies to all TeamViewer IoT users.</em></p><p>TeamViewer IoT Cloud is a web management platform where you can connect your devices, initiate remote access, and set up smart monitoring for your IoT network.</p><h2></h2><h2 data-id="licence-activation">Licence activation</h2><h3 data-id="step-1">Step 1</h3><p>Open the License Activation email that was sent to the email account used to purchase the license. Click <strong>Activate</strong>.</p><p><strong>Note: </strong>If you have purchased more than one product, each license must be individually activated.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16909iF1A1990AA16B5924.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16909iF1A1990AA16B5924.jpg" alt="1_activate.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-1"></h3><h3 data-id="step-2-follow-a-or-b">Step 2 - Follow A or B</h3><p>You will be redirected to the Sign In page.</p><h4 data-id="a%3A-if-you-already-have-a-teamviewer-account">A: If you already have a TeamViewer account</h4><p>Sign in with your existing TeamViewer account, click <strong>Activate</strong> and go to Step 3.</p><p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16845iF6716C2DB8071E76.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16845iF6716C2DB8071E76.jpg" alt="3_Sign In.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h4 data-id="-2"> </h4><h4 data-id="b%3A-if-you-do-not-have-a-teamviewer-account">B: If you do not have a TeamViewer account</h4><ol><li>Create an account by clicking <strong>Sign Up</strong>.</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16846iFF429F41F1F25C3A.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16846iFF429F41F1F25C3A.jpg" alt="4_Sign Up.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ol><li> </li><li>Enter your email address, name and create a password. Read and accept the EULA and mark the captcha box. Click <strong>Activate</strong>.</li><li><br></li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16847i7CAE8C86D24E43E6.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16847i7CAE8C86D24E43E6.jpg" alt="5_Sign Up.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ol><li></li><li>An email has been sent to your inbox for account verification. Click the <strong>link</strong> in the email to verify your account and complete your license activation.</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16852iCE2C137686005045.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16852iCE2C137686005045.jpg" alt="6_Link.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ol><li></li><li> </li></ol><h3 data-id="step-3">Step 3</h3><p>You will be redirected to the Management Console where a pop-up that confirms your license was successfully activated.</p><p>You are now signed in and can start using your license.</p><p> </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16910iC6314048E6EA3DC0.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16910iC6314048E6EA3DC0.jpg" alt="2_success.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p><strong>Note: </strong>If you have a TeamViewer Company Profile your license will be shared with all the members there.</p><p>You can see the number of endpoints used and owned if you are Company Profile Administrator in the Management Console or in the TeamViewer Application (<strong>Help --> About</strong>)</p><h2 data-id="-3"></h2><h2 data-id="minimum-requirements">Minimum Requirements</h2><p>To get started, ensure your system meets the <a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Which-platforms-operating-systems-are-supported-by-TeamViewer/ta-p/23610" rel="nofollow noreferrer ugc">minimum requirements</a> and that you have a <a href="https://community.teamviewer.com/t5/Community-Blog/How-to-Create-a-TeamViewer-Account/ba-p/5072" rel="nofollow noreferrer ugc">TeamViewer account</a>.</p><h2 data-id="-4"></h2><h2 data-id="connecting-your-device">Connecting your Device</h2><ol><li>To log into the TeamViewer IoT Cloud navigate to <a href="https://teamviewer-iot.com" rel="nofollow noreferrer ugc">https://teamviewer-iot.com</a>.</li><li>From the <em>Home </em>page, you can get started by adding a device.<ul><li>Reference the <a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Install-TeamViewer-IoT-Agent/ta-p/17084" rel="nofollow noreferrer ugc">installation article for more details on how to install the TeamViewer IoT Agent</a></li><li>The installation article will guide your installation and out-of-the-box Device Operating System (OS) monitoring.</li></ul></li></ol><h2 data-id="-5"></h2><h2 data-id="accessing-controlling-your-device">Accessing & Controlling your Device</h2><p>Once you have your devices connected, they will automatically appear on the <em>Devices page.</em></p><ul><li>To remotely access your device, reference the following articles:<ul><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/What-s-New-Upcoming-features-amp-sneak-peaks/ta-p/36760#remoteterminal" rel="nofollow noreferrer ugc">Remote Terminal</a> - Out-of-the-box Secure remote terminal access to your IoT Device.</li><li>If you want to create your own application to provide remote control access, reference: <a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Remote-access-to-IoT-devices-with-TeamViewer/ta-p/17114" rel="nofollow noreferrer ugc">Setting up your own application for Remote Access</a></li></ul></li></ul><h2 data-id="-6"></h2><h2 data-id="connecting-your-sensors">Connecting your Sensors</h2><p>To connect your IoT sensors to the TeamViewer IoT Agent, reference the following articles to use the provided SDKs, MQTT API, and available plugins.</p><ul><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Edge-Device-Management-Real-Time-Edge-Visualization-amp-more/ta-p/37206" rel="nofollow noreferrer ugc">Edge Device Management with Real Time Edge Visualization</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Coming-Soon-Power-your-edge-device-with-the-Real-Time-Rule/ta-p/49990" rel="nofollow noreferrer ugc">Edge Rule Engine</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/TeamViewer-IoT-Device-SDK-for-C/ta-p/17115" rel="nofollow noreferrer ugc">SDKs</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Teamviewer-IoT-device-MQTT-API/ta-p/17116" rel="nofollow noreferrer ugc">TeamViewer IoT MQTT API</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Labs/Custom-Plugin-Connector-How-to-easily-integrate-your-IoT-Sensors/td-p/36439" rel="nofollow noreferrer ugc">Custom Plugin Connector</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/OPC-UA-Connector-for-easy-Integration/ta-p/37207" rel="nofollow noreferrer ugc">OPC-UA Connector</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Log-Parser-Connector-for-easy-Integration-of-your-Log-Based/ta-p/37208" rel="nofollow noreferrer ugc">Log Parser Connector</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Learn-how-to-set-up-Remote-Clients-to-integrate-your-IoT-Network/ta-p/37205" rel="nofollow noreferrer ugc">Connecting your distributed IoT Network with secure Remote Clients</a></li></ul><p>Once you have your IoT network connected, your sensor data will automatically appear on the <em>Metrics </em>page.</p><ul><li>From the <em>Metrics </em>page, you can:<ul><li>add metrics to the <em>Dashboard </em>to see your data with Live Streaming in near-real time</li><li>create rules based Alerting to stay aware of your IoT Devices & network<ul><li>Reference the following articles for more details:<ul><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Getting-Started-with-Notifications-to-Monitor-your-IoT-Network/ta-p/36737" rel="nofollow noreferrer ugc">Getting started with notifications and alerting</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/How-to-integrate-Webhook-alerts/ta-p/26560" rel="nofollow noreferrer ugc">Integrating webhooks with third parties</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/Webhook-Payload-Templates/ta-p/17155" rel="nofollow noreferrer ugc">Webhook payload examples</a></li></ul></li></ul></li></ul></li></ul><h2 data-id="-7"></h2><h2 data-id="accessing-your-data-via-teamviewer-iot-api">Accessing your data via TeamViewer IoT API</h2><p>You can also use the TeamViewer Cloud API to integrate your IoT data into your custom development.</p><ul><li>Reference the<a href="https://community.teamviewer.com/t5/TeamViewer-IoT-Knowledge-Base/TeamViewer-IoT-Cloud-API-Documentation/ta-p/17117" rel="nofollow noreferrer ugc"> TeamViewer IoT Cloud API</a> for more details</li></ul> </article> </main>
