Activate your Business license (for v11 and v12) - TeamViewer Support
<main> <article class="userContent"> <h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all users with a Business </em><a href="https://www.teamviewer.com/pricing/" rel="nofollow noreferrer ugc"><em>license </em></a><em> in version 11 or 12 or purchased/subscribed prior to October 30th, 2017.</em></p></div></div><p><strong>📌Note</strong>: If you want to activate your license (purchased/subscribed to after October 30th, 2017), please have a look at this article: <a href="https://community.teamviewer.com/t5/Knowledge-Base/How-to-activate-your-license/ta-p/4326" rel="nofollow noreferrer ugc">How to activate your license</a></p><p><br></p><h3 data-id="-1"></h3><h2 data-id="activate-business-license-and-add-the-first-device">Activate Business license and add the first device</h2><p>In order to use the three possible installations of your Business license, you need to link the respective TeamViewer IDs to your license in the TeamViewer Management Console. The devices with their TeamViewer IDs can then be used for commercial purposes.</p><p><strong>▶Watch this video</strong> to learn about how to link your Business license from the license confirmation email to your TeamViewer account.</p><p><strong>📌Note</strong>: You can find downloads for all previous versions of TeamViewer <a href="https://community.teamviewer.com/t5/Knowledge-Base/Where-can-I-download-older-TeamViewer-versions-nbsp/ta-p/7729#toc-hId-678540198" rel="nofollow noreferrer ugc">here</a>.</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/RV9i_sF7lC4\/hqdefault.jpg","videoID":"RV9i_sF7lC4","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?v=RV9i_sF7lC4","embedType":"youtube","name":"Link License from activate now e-Mail","frameSrc":"https:\/\/www.youtube.com\/embed\/RV9i_sF7lC4?feature=oembed&autoplay=1"}"> <a href="https://www.youtube.com/watch?v=RV9i_sF7lC4" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?v=RV9i_sF7lC4 </a> </div><ul><li>Click on the <strong>Activate now </strong>link within the purchase confirmation email.</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/CSV4RV0UVNJ1/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/CSV4RV0UVNJ1/image.png" alt="image.png" height="193" width="375" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>Log in with the credentials of your TeamViewer account. If you do not have a TeamViewer account, please select the <strong>Create new account</strong> radio button and enter your personal information.</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/IRIMZD3IY4AO/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/IRIMZD3IY4AO/image.png" alt="image.png" height="302" width="270" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/CRVOHFE8MCBG/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/CRVOHFE8MCBG/image.png" alt="image.png" height="118" width="200" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>You will then be referred to a dialog window. It describes how to activate your license on your devices.</p><ul><li> To activate your license on your devices, simply log in to <a href="https://login.teamviewer.com/LogOn" rel="nofollow noreferrer ugc">TeamViewer Management Console</a> --> click <strong>Edit profile </strong>in the top right hand corner. </li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/4WCUV3V474TJ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/4WCUV3V474TJ/image.png" alt="image.png" height="144" width="200" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>Under the <strong>Licence</strong> tab, click the <strong>Add new device</strong> button to the right under <strong>Detected installations</strong></li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/XHP58B6DSD06/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/XHP58B6DSD06/image.png" alt="image.png" height="290" width="400" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>The <strong>Add Device to Account</strong> dialog will open, please enter under point 3 the TeamViewer ID of the first device you want to use for commercial TeamViewer connections.</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/GENVJNX96IVR/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/GENVJNX96IVR/image.png" alt="image.png" height="358" width="330" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><em>(ID 123 456 789 is just a placeholder and should be replaced with your own Teamviewer ID)</em></p><ul><li>Click the <strong>Add device</strong> button. You have successfully licensed the first installation.</li><li>The Business license can be activated up to three devices, even possible on mobile devices. </li></ul><p> </p><h3 data-id="-2"></h3><h2 data-id="add-device-to-your-business-license">Add device to your Business license</h2><p><strong>▶Watch this video</strong> to learn more about how to link TeamViewer IDs with your Business license:</p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/lIn2y3wEjqw\/hqdefault.jpg","videoID":"lIn2y3wEjqw","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?v=lIn2y3wEjqw","embedType":"youtube","name":"Linking ID to Business License","frameSrc":"https:\/\/www.youtube.com\/embed\/lIn2y3wEjqw?feature=oembed&autoplay=1"}"> <a href="https://www.youtube.com/watch?v=lIn2y3wEjqw" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?v=lIn2y3wEjqw </a> </div><ul><li>Log in with the credentials of your TeamViewer account, which is linked to your Business license.</li><li>(The correct TeamViewer account shall bear the title <strong>Business</strong> under display name)</li><li>Open your profile settings in the top right hand corner.</li><li>Click the <strong>Edit profile </strong>button</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/901iC2795E895817518B.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/901iC2795E895817518B.jpg" alt="Bus_1.jpg" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>Under the <strong>License</strong> tab, click the <strong>Add new device </strong>button to the right under <strong>Detected installations</strong></li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/947i376CCF5E6F3236D1.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/947i376CCF5E6F3236D1.jpg" alt="Neues zweite.jpg" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>Please repeat steps the third to fifth step to activate your Business license for a second or third installation.</li><li>If a device is assigned to your TeamViewer account, the device/computer name is shown. Otherwise you will only see the TeamViewer ID</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/948i6A14430D3568B96D.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/948i6A14430D3568B96D.jpg" alt="Neues vierte.jpg" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>To deactivate/remove device from Business license, just click the button <strong>Deactivate device</strong></li><li>The Business license can be activated up to three devices, even possible on mobile devices.</li><li>If a device is assigned to your TeamViewer account, the device/computer name is shown. Otherwise you will only see the TeamViewer ID.</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/903iE0790FEF74D1A760.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/903iE0790FEF74D1A760.jpg" alt="Bus_4.jpg" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>To deactivate/remove device from Business license, just click the button <strong>Deactivate device</strong></li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/951i3833E61C44947E07.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/951i3833E61C44947E07.jpg" alt="Bus_5.jpg" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>You have successfully deactivate device after confirmation this dialog.</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/S4FUIISAYX99/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/S4FUIISAYX99/image.png" alt="image.png" height="115" width="200" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>Now you could repeat the third to fifth steps to add a new device.</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/D5IGJU1Z1NZG/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/D5IGJU1Z1NZG/image.png" alt="image.png" height="79" width="399" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
