Block and allowlist - TeamViewer Support
<main> <article class="userContent"> <p><br></p><p>You have the possibility to <strong>restrict remote access to your device </strong>by using the <strong>Block and Allowlist</strong> feature in the TeamViewer full version and the TeamViewer Host.</p><p>You can find the feature easily by clicking in your TeamViewer full version on the <strong>Gear icon</strong> (⚙) in the upper right corner of the TeamViewer application, then <strong>Security</strong> ➜ <strong>Block and Allowlist</strong>.</p><p>Let´s begin with the difference between a blocklist and an allowlist.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users.</em></p></div></div><p><br></p><h3></h3><h2 data-id="what-is-a-blocklist">What is a Blocklist?</h2><p>The Blocklist generally lets you prevent certain partners or devices from establishing a connection to your computer. TeamViewer accounts or TeamViewer IDs on the blocklist <strong>cannot connect</strong> to your computer.</p><p><strong>📌Note</strong>: You will still be able to set up outgoing TeamViewer sessions with partners on the blocklist.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="what-is-an-allowlist">What is an Allowlist?</h2><p>If you add TeamViewer accounts to the Allowlist, <strong>only these accounts will be able to connect to your computer</strong>. The possibility of a connection to your computer through other TeamViewer accounts or TeamViewer IDs will be denied</p><p>If you have joined a company profile with your TeamViewer account, you can also place the <strong>entire company profile on the Allowlist</strong>. Thus only the TeamViewer accounts that are part of the company profile can access this device.</p><p><strong>📌Note</strong>: To work with a company profile you will need a TeamViewer Premium or Corporate license</p><p><br></p><h3 data-id="-2"> </h3><h2 data-id="how-to-set-up-a-blocklist">How to set up a Blocklist?</h2><p>If you would like to deny remote access to your device to specific persons or TeamViewer IDs, we recommend setting up a Blocklist.</p><p>You can find the feature easily by clicking in your TeamViewer full version on the <strong>Gear icon</strong> (⚙) in the upper right corner of the TeamViewer application, then <strong>Security</strong> ➜ <strong>Block and Allowlist </strong>➜ Click on <strong>Configure...</strong></p><p>A new window will open. Activate the first option <strong>Deny access for the following partners</strong> and click on <strong>Add </strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16114iE084BB489239BF3C.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16114iE084BB489239BF3C.jpg" alt="Blocklist_01.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p><strong>📌Note</strong>: If you activate the <strong>Also apply for meetings</strong> check box, these settings will also be applied to meetings. Contacts from your blocklist are excluded from being able to join your meetings.</p><p>After clicking on <strong>Add</strong>, you can either choose partners saved on your <strong>Computers & Contacts</strong> list or add <strong>TeamViewer IDs/contacts</strong> manually to your blocklist.</p><p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16115i27F5CC8171318A14.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16115i27F5CC8171318A14.jpg" alt="Blocklist_02.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16116i7442E8ECD8E51318.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16116i7442E8ECD8E51318.jpg" alt="Blocklist_03.PNG" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-3"></h3><h2 data-id="how-to-set-up-an-allowlist">How to set up an Allowlist?</h2><p>If you would like to allow only specific TeamViewer accounts or TeamViewer IDs remote access to your device, we recommend setting up an Allowlist.</p><p>You can find the feature easily by clicking in your TeamViewer full version on the <strong>Gear icon</strong> (⚙) in the upper right corner of the TeamViewer application, then <strong>Security</strong> ➜ <strong>Block and Allowlist </strong>➜ Click on <strong>Configure...</strong></p><p>A new window will open. Activate the second option <strong>Allow access only for the following partners</strong> and click on <strong>Add </strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/DOP1WZ16A00V/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/DOP1WZ16A00V/image.png" alt="image.png" height="386" width="329" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p> </p><p><strong>📌Note</strong>: If you activate the <strong>Also apply for meetings</strong> check box, these settings will also be applied to meetings. Only contacts from your allowlist will then be able to join your meetings.</p><p>After clicking on <strong>Add</strong>, you can either choose partners saved on your <strong>Computers & Contacts</strong> list, add <strong>TeamViewer IDs/contacts</strong> manually to your blocklist, or add the whole company you are part of (only visible if you are part of a company profile). </p><p> </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/Y9UHP2JFBGN8/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/Y9UHP2JFBGN8/image.png" alt="image.png" height="481" width="310" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/MVOP5PL4MH31/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/MVOP5PL4MH31/image.png" alt="image.png" height="481" width="310" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/KGJF7WQNAMQI/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/KGJF7WQNAMQI/image.png" alt="image.png" height="481" width="310" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-4"> </h3><h2 data-id="how-to-delete-blocklistedallowlisted-partners">How to delete blocklisted/allowlisted partners?</h2><p>If you no longer wish to have certain partners block or allowlisted, you can easily remove them from the list.</p><p>To do so navigate in your TeamViewer full version to <strong>the Gear icon</strong> (⚙) in the upper right corner of the TeamViewer application, then <strong>Security</strong> ➜ <strong>Block and Allowlist </strong>➜ Click on <strong>Configure... </strong>and choose whether you would like to remove partners from the Blocklist or from the Allowlist by choosing either <strong>Deny access for the following partners </strong>(Blocklist) or <strong>Allow access only for the following partner </strong>(Allowlist). Now click on the partners you would like to remove and finally click <strong>Remove </strong>➜<strong> OK</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/VRVIQ0699LN2/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/VRVIQ0699LN2/image.png" alt="image.png" height="386" width="329" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p><strong>📌Note</strong>: You can choose multiple partners at once by pressing <strong>CTRG</strong> when clicking on the different partners.</p><p>Learn more about how you can benefit from a Master Allowlist: <a href="https://community.teamviewer.com/t5/Community-Blog/Why-Master-Whitelists-are-So-Effective-to-Secure-Customers/ba-p/3525" rel="nofollow noreferrer ugc">Why Master Allowlists are So Effective to Secure Customers</a></p> </article> </main>
