TeamViewer modules - TeamViewer Support
<main> <article class="userContent"> <h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users.</em></p></div></div><p>TeamViewer is software that can be used for remote access, online collaboration, and digital networking.</p><p>The software is available in different versions and different modules and works on a <a href="https://community.teamviewer.com/t5/Knowledge-Base/Which-operating-systems-are-supported/ta-p/24141" rel="nofollow noreferrer ugc">wide range of platforms and operating systems</a>.</p><p>📌<strong>Note</strong>: Screenshots are taken on <strong>Windows operating systems</strong>. The entire feature set specified here, unless otherwise stated, relates to the Windows version. For the exact functionality of other versions, refer to the respective test version for Mac / Linux / iOS / Android / Chrome OS.</p><p> </p><h3></h3><h2 data-id="teamviewer-full-version">TeamViewer full version</h2><h3 data-id="description">Description</h3><p>The TeamViewer full version is the <strong>main product of the TeamViewer software suite</strong>. It also includes the largest set of features to allow you to connect to partners, accept incoming connection requests, start/join meetings, and more.</p><h3 data-id="environment">Environment</h3><p>The full version is classically being used by the person who is starting or establishing a TeamViewer connection.</p><h3 data-id="download">Download</h3><p>The TeamViewer full version is available for <a href="https://www.teamviewer.com/en/download/windows/" rel="nofollow noreferrer ugc">Windows</a>, <a href="https://www.teamviewer.com/en/download/mac/" rel="nofollow noreferrer ugc">Mac</a>, and <a href="https://www.teamviewer.com/en/download/linux/" rel="nofollow noreferrer ugc">Linux</a>.</p><p>(Automated link for your language: <a href="https://www.teamviewer.com/download/" rel="nofollow noreferrer ugc">Download TeamViewer</a>)</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="the-remote-control-tab">The Remote Control tab </h2><p>The Remote Control tab is divided into the following areas: </p><p><strong>Allow Remote Control</strong>, <strong>Unattended Access</strong>, and <strong>Control Remote Computer</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/CTTHSMMSL4E6/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/CTTHSMMSL4E6/image.png" alt="image.png" height="691" width="934" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h4 data-id="allow-remote-control">Allow Remote Control</h4><p> In this area you will find your <strong>TeamViewer ID</strong> and your <a href="https://community.teamviewer.com/t5/Knowledge-Base/All-about-passwords/ta-p/28442" rel="nofollow noreferrer ugc">temporary <strong>password</strong></a>.</p><p>📌<strong>Note</strong>: If you share this information with your partner, they will be able to connect to your computer.</p><p>By clicking on the three dots in <strong>Your ID</strong> field a context menu will appear for changing the temporary (random) password, for copying it to the clipboard (Windows copy & paste function) or for seeing/copying your <a href="https://community.teamviewer.com/English/kb/articles/102142-what-is-the-teamviewer-fingerprint" rel="nofollow noreferrer ugc">fingerprint</a>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/C37NPOJ72EQU/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/C37NPOJ72EQU/image.png" alt="image.png" height="791" width="1034" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h4 data-id="unattended-access">Unattended Access</h4><p>This area gives you a quick and brief overview of the current status of unattended access. Additionally, you can enable and disable the following settings with a single click:</p><p>1) Start TeamViewer with Windows</p><p>2) <a href="https://community.teamviewer.com/English/kb/articles/28442-all-about-passwords#easy-access" rel="nofollow noreferrer ugc">Grant Easy Access</a></p><p>📌<strong>Note</strong>: <strong>Grant easy access </strong>requires an account assignment.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/OX1ZR2A60RIV/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/OX1ZR2A60RIV/image.png" alt="image.png" height="691" width="934" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h5 data-id="further-reading"> Further reading</h5><p><a href="https://community.teamviewer.com/t5/Knowledge-Base/All-about-passwords/ta-p/28442" rel="nofollow noreferrer ugc">All about passwords</a></p><h4 data-id="control-remote-computer">Control Remote Computer</h4><p>To control a computer remotely, enter its ID in the <strong>Partner ID.</strong> In addition, various connection modes are available:</p><ul><li><strong>Remote control</strong>: Control your partner's computer or work together on a single computer.</li><li><strong>File transfer</strong>: Transfer files from or to your partner's computer.</li><li><a href="https://community.teamviewer.com/English/kb/articles/109355-access-the-command-prompt-via-remote-terminal-connection" rel="nofollow noreferrer ugc"><strong>Remote Terminal</strong></a>: Access the remote terminals of your Windows devices without establishing a remote control session.</li></ul><p><br></p><h3 data-id="-2"></h3><h2 data-id="the-meeting-tab">The Meeting tab </h2><p>The Meeting tab is divided into the following areas: <strong>Host Meeting</strong> and <strong>Join Meeting</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/1OT2E6ZPBR29/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/1OT2E6ZPBR29/image.png" alt="image.png" height="646" width="932" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h3 data-id="start-meeting">Start Meeting </h3><p>In the upper left corner of the <strong>Host Meeting</strong> section, you can start an Online Meeting with TeamViewer by clicking <strong>Start</strong>. You can also schedule meetings for later or recurrent use and start scheduled meetings using the <strong>Scheduler</strong>.</p><h3 data-id="schedule-meeting">Schedule meeting</h3><p>Underneath the Start button, you see the <strong>Scheduler </strong>button to schedule your meetings. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/AFLUBQO82JSR/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/AFLUBQO82JSR/image.png" alt="image.png" height="646" width="932" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>There are several options available:</p><h4 data-id="my-meetings">My meetings</h4><p>📌<strong>Note</strong>: To use this feature, you need to be signed in with your <a href="https://community.teamviewer.com/t5/Knowledge-Base/What-is-a-TeamViewer-Account/ta-p/4442" rel="nofollow noreferrer ugc">TeamViewer account</a>.</p><p>In the <strong>My Meetings</strong> window you can create<strong> New Meetings</strong> as well as <strong>Start</strong>, <strong>Edit</strong>,<strong> </strong>and <strong>Delete</strong> scheduled meetings. You can also <strong>Invite </strong>people to a scheduled meeting. Scheduled meetings are shown when logged in to your TeamViewer account on any TeamViewer full version</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/AH9BHTDPKECY/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/AH9BHTDPKECY/image.png" alt="image.png" height="447" width="759" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h4 data-id="schedule-a-meeting">Schedule a meeting</h4><p>1) Click the Button <strong>Scheduler</strong> to schedule a new meeting.</p><p>2) In the <strong>My Meetings </strong>window, you can schedule a meeting for a specific project or topic by clicking on <strong>New Meeting...</strong>. You can define a subject for the meeting, the date and time for the start and end of the meeting and the respective time zone. Additionally, you can generate a password for this specific meeting and save the meeting for later reuse. This makes sense if this meeting is taking place recurrently with the same people at the same time. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/4FG0EW53Q9BH/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/4FG0EW53Q9BH/image.png" alt="image.png" height="303" width="472" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h4 data-id="configure-audio-conferencing">Configure Audio Conferencing</h4><p>You can pre-define your preferred conference call mode by going to the settings in your client (<strong>Three-line menu (≡)</strong>in the upper left corner --> <strong>Extras </strong>--> <strong>Options </strong>--> <strong>Audio conferencing</strong> --> <strong>Configure</strong>). </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/ITAPCB2QL2YJ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/ITAPCB2QL2YJ/image.png" alt="image.png" height="642" width="929" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>You can choose between: </p><p>1) <strong>Phone</strong></p><p>2) <strong>Voice over IP</strong></p><p>If you select <strong>Phone</strong> as conference mode you can define if you would like to use <strong>TeamViewer conference data</strong> or your own <strong>custom conference data</strong>. </p><h3 data-id="join-meeting">Join Meeting</h3><p>In the upper right area for<strong> Meeting</strong>, you can enter a <strong>Meeting ID</strong>.</p><p>The <strong>Meeting ID</strong> is a unique number that is being created individually for every meeting and serves for joining meetings. To join a running meeting as a participant, simply click on the button <strong>Join </strong>after typing in the correct meeting ID. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/7EAA4BT56NTH/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/7EAA4BT56NTH/image.png" alt="image.png" height="646" width="932" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note</strong>: The "m" and the dashes in the meeting ID will appear automatically.</p><p><br></p><h3 data-id="-3"></h3><h2 data-id="the-computers-contacts-tab">The Computers & Contacts tab</h2><p>In the <strong>Computers & Contacts </strong>tab you can centrally manage computer and contact data of TeamViewer connection partners. You can see at a glance which computer or contact is available and you can start a meeting directly.</p><p><strong>Computers & Contacts</strong> also offers other useful functions similar to an instant messenger.</p><p>The Computers & Contacts list is linked to your <a href="https://community.teamviewer.com/t5/Knowledge-Base/What-is-a-TeamViewer-Account/ta-p/4442" rel="nofollow noreferrer ugc">TeamViewer account</a>. This means that your contact information is not tied to a specific computer but is stored in a central location. This lets you access your contacts from any computer running TeamViewer. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/RZA7XDOXE8GP/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/RZA7XDOXE8GP/image.png" alt="image.png" height="646" width="932" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Once signed in with your <strong>TeamViewer Account</strong>, you can see all your groups and saved computers and contacts. The <strong>Computers & Contacts</strong> tab also lets you perform different actions:</p><ul><li>See your computers and contacts online</li><li>Send messages to your contacts using the Group Chat, Offline Messages, or blocklist contacts for chat.</li><li>Access and manage your computers and contacts from anywhere in the world.</li><li>Use <a href="https://www.teamviewer.com/en/remote-management/" rel="nofollow noreferrer ugc">Remote Management</a> capabilities</li><li>Use <a href="https://www.teamviewer.com/servicecamp" rel="nofollow noreferrer ugc">servicecamp</a> capabilities</li><li><a href="https://community.teamviewer.com/English/kb/articles/30221-share-groups" rel="nofollow noreferrer ugc">Share groups</a></li><li>Predefine connection settings for individual computers, contacts, and groups.</li><li>Add remote computer</li><li>Add contact</li><li>Add new group</li><li>Search for Nearby contacts and computers (in the same network)</li><li>Open the <a href="https://login.teamviewer.com/LogOn" rel="nofollow noreferrer ugc">Management Console</a></li><li>Open the service queue </li><li>Create <a href="https://community.teamviewer.com/English/kb/articles/49515-teamviewer-id#session-code-sxx-xxx-xxx" rel="nofollow noreferrer ugc">session codes</a></li><li>Quickly set up a connection without the need to enter connection information.</li><li>Start a remote control session</li><li>Start a file transfer </li><li>Send a file </li><li>Start a presentation</li><li>Start a video call</li></ul><h3 data-id="the-computers-contacts-tab-when-logged-in-with-a-teamviewer-account">The Computers & Contacts tab - when logged in with a TeamViewer account</h3><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/RB2A3OR3NEAQ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/RB2A3OR3NEAQ/image.png" alt="image.png" height="646" width="932" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-4"></h3><h2 data-id="the-chat-tab">The Chat tab</h2><p>The chat tab allows you to communicate with the contacts in your <strong>Computers & Contacts</strong> list via direct messages. From the chat tab you can also start a remote control session, a presentation, or a video call with the person you are chatting with.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/Y5Q0QVRFBF5I/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/Y5Q0QVRFBF5I/image.png" alt="image.png" height="646" width="932" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note: </strong>You can have 1:1 chats with a single person or you can have group chats with multiple persons.</p><p>📌<strong>Note: </strong>The chat history will be saved until you clear the chat history manually. </p><p><br></p><h3 data-id="-5"></h3><h2 data-id="the-top-menu">The Top Menu</h2><p>The TeamViewer full version has a Top menu which is visible on all tabs. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/4RCTMNVBGMCF/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/4RCTMNVBGMCF/image.png" alt="image.png" height="691" width="934" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>You can select the following menu items via the <strong>three-lines (≡) </strong>menu in the upper left corner:</p><p> The <strong>Connection menu </strong>includes:</p><ul><li>Invite a partner (for a remote control session)</li><li><a href="https://login.teamviewer.com/nav/deploy/" rel="nofollow noreferrer ugc">Open Design & Deploy...</a></li><li><a href="https://login.teamviewer.com/nav/servicequeue" rel="nofollow noreferrer ugc">Open service queue...</a></li></ul><p> The <strong>Extras menu </strong>includes:</p><ul><li>Options</li><li><a href="https://community.teamviewer.com/t5/Knowledge-Base/How-to-convert-a-recorded-TeamViewer-session/ta-p/3240" rel="nofollow noreferrer ugc">Play or convert recorded session...</a></li><li>Tell-A-Friend</li><li><a href="https://community.teamviewer.com/t5/Knowledge-Base/How-to-find-your-log-files-on-Windows-and-Mac-and-Linux/ta-p/4694" rel="nofollow noreferrer ugc">Open log files...</a></li><li><a href="https://community.teamviewer.com/t5/Knowledge-Base/How-to-activate-your-license/ta-p/4326" rel="nofollow noreferrer ugc">Activate license</a></li><li><a href="https://www.teamviewer.com/en/buy-now/" rel="nofollow noreferrer ugc">Buy license</a></li></ul><p>📌<strong>Note:</strong> If logged in with a licensed account, Activate license & Buy License are replaced with <a href="https://www.teamviewer.com/en/update" rel="nofollow noreferrer ugc">Upgrade License</a></p><p> The <strong>Help Menu </strong>includes:</p><ul><li><a href="https://community.teamviewer.com/t5/Knowledge-Base/tkb-p/Knowledgebase" rel="nofollow noreferrer ugc">TeamViewer web help</a></li><li><a href="https://community.teamviewer.com/t5/TeamViewer-Community/ct-p/en" rel="nofollow noreferrer ugc">TeamViewer Community</a></li><li><a href="https://www.teamviewer.com/en/" rel="nofollow noreferrer ugc">TeamViewer website</a></li><li>How it works...</li><li>Feedback</li><li>Take our survey</li><li>What's new</li></ul><p>Below this section you will find the following options:</p><ul><li><a href="https://login.teamviewer.com/nav/users" rel="nofollow noreferrer ugc">Open User Management...</a></li><li>Check for new version</li><li>About TeamViewer</li></ul><p>The <strong>Exit TeamViewer</strong> option will close the application completely.</p><p>Next to the <strong>three-lines (≡)</strong> menu, the <strong>thumbs up (🖒)</strong> button opens a <strong>Feedback</strong> window so you may submit feedback about the TeamViewer full version.</p><p>On the right side of the top menu you will see the <strong>Instant Connect field</strong>. Here you have access to Remote control, File transfer, and VPN functions instantly & on all tabs of the full version, so you can connect to partner IDs without navigating back to the <strong>Remote Control</strong> tab.</p><p>📌<strong>Note</strong>: To use the <a href="https://community.teamviewer.com/t5/Knowledge-Base/About-TeamViewer-VPN/ta-p/6354" rel="nofollow noreferrer ugc">VPN feature</a> you must first install the VPN driver via the TeamViewer advanced options.</p><p>The <strong>bell (</strong>🔔) icon opens the <strong>Notifications </strong>tab where you can see the <strong>Contacts from recent sessions. </strong></p><p>📌<strong>Note:</strong> This is only available when signed-in.</p><p>The <strong>gear wheel</strong> (⚙) icon instantly opens the TeamViewer options, without having to navigate to the <strong>three line menu (≡) </strong>first.</p><p>The <strong>blue avatar icon</strong> at the far right brings you to the account sign in page. After signing in with your TeamViewer account credentials your profile picture will be displayed there. You can also change your online status (<strong>Online</strong>, <strong>Busy</strong>, <strong>Away</strong>, <strong>Show as offline</strong>), see your <strong>License</strong>, <strong>Edit account</strong>, or <strong>Sign Out</strong>.</p><p>💡<strong>Hint</strong>: You can also find some oft-used options directly by right-clicking on the TeamViewer icon in the system tray menu: </p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/8ETLQ4H41YK6/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/8ETLQ4H41YK6/image.png" alt="image.png" height="230" width="219" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-6"></h3><h2 data-id="the-host-module">The Host module</h2><h3 data-id="description-1">Description</h3><p>TeamViewer Host is classically used for 24/7 unattended access to remote computers. This makes it an ideal solution for <strong>remote monitoring</strong>, <strong>server maintenance</strong>, or <strong>home-office access</strong>. </p><h3 data-id="environment-1">Environment</h3><p>TeamViewer Host is typically <strong>installed as a system service</strong> on servers or on unattended computers. Computers where TeamViewer Host is installed can be administered with TeamViewer immediately upon system start (and before Windows login). </p><h3 data-id="download-1">Download</h3><p>The TeamViewer Host is available for <a href="https://www.teamviewer.com/en/download/windows/" rel="nofollow noreferrer ugc">Windows</a>, <a href="https://www.teamviewer.com/en/download/mac/" rel="nofollow noreferrer ugc">Mac</a>, <a href="https://www.teamviewer.com/en/download/linux/" rel="nofollow noreferrer ugc">Linux</a>, and <a href="https://www.teamviewer.com/en/download/android/" rel="nofollow noreferrer ugc">Android</a>.</p><p>(Automated link for your language: <a href="https://www.teamviewer.com/download/" rel="nofollow noreferrer ugc">Download TeamViewer</a>)</p><h3 data-id="allow-remote-control-1">Allow Remote Control</h3><p>The TeamViewer Host module shows all relevant information in the main window:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/P9RZSRX9H6ZF/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/P9RZSRX9H6ZF/image.png" alt="image.png" height="619" width="464" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>You will find your <strong>TeamViewer ID</strong> and your <strong>temporary password</strong> (if enabled) towards the bottom of the module. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/4DIFGVDQCOEC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/4DIFGVDQCOEC/image.png" alt="image.png" height="619" width="464" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>📌Note: </strong>If the <a href="https://community.teamviewer.com/t5/Knowledge-Base/All-about-passwords/ta-p/28442#toc-hId-2042836494" rel="nofollow noreferrer ugc">temporary password</a> is disabled and a <a href="https://community.teamviewer.com/t5/Knowledge-Base/All-about-passwords/ta-p/28442#toc-hId--2077132592" rel="nofollow noreferrer ugc">password for unattended access</a> is set, you will only see the TeamViewer ID on the Host module.</p><p>You can adjust the TeamViewer settings for the Host module by right-clicking the TeamViewer icon in the tray menu and selecting <strong>Options</strong> or by clicking on the gear wheel in the upper right corner of the main window. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/IU95IYNUAC72/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/IU95IYNUAC72/image.png" alt="image.png" height="619" width="464" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>TeamViewer options for the Host module has fewer settings than the full version, due to the fact that outgoing connection and meetings are not possible. You will find options for <strong>General</strong>, <strong>Security</strong>, <strong>Audio Conferencing</strong>, <strong>Video</strong>, and some <strong>Advanced</strong> settings.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/6TV3T61L4S7M/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/6TV3T61L4S7M/image.png" alt="image.png" height="745" width="1088" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>📌<strong>Note</strong>: <strong>Outgoing connections</strong> are not possible with the <strong>TeamViewer Host</strong> module. For outgoing connections use the <strong>TeamViewer full version</strong>.</p><h3 data-id="configure-easy-access">Configure Easy Access</h3><p>The TeamViewer Host app allows you to configure <a href="https://community.teamviewer.com/English/kb/articles/109267-easy-access" rel="nofollow noreferrer ugc">Easy Access</a> directly from the main window. To begin the process, click <strong>Configure </strong>at the top of the app.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/F66MHSX3JWOG/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/F66MHSX3JWOG/image.png" alt="image.png" height="619" width="464" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>In the next window, provide a computer name and sign in with the TeamViewer account that will be managing the device.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/W327WA468RTB/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/W327WA468RTB/image.png" alt="image.png" height="418" width="583" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>Once done, click <strong>Assign</strong>. The Host module will now display the name of the user that the device is assigned to. This user can now utilize <strong>Easy Access</strong> to connect to the device.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/B1QFOPQG3YGS/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/B1QFOPQG3YGS/image.png" alt="image.png" height="546" width="464" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h3 data-id="customized-host-module">Customized Host module</h3><p>📌<strong>Note</strong>: Connections to customizes modules require a valid TeamViewer license.</p><p>You can customize the appearance of TeamViewer Host based on your needs by adding your own logo, text and user-defined colors in the <a href="https://login.teamviewer.com/nav/deploy" rel="nofollow noreferrer ugc">Management Console under Design & Deploy</a>.</p><p>💡<strong>Hint</strong>: The size of the logo for the Host module is 480 x 100 px. The tool will automatically resize larger images to a best fit without cutting the logo.</p><p>💡<strong>Hint</strong>: The language of the customized module will adapt to your browser language</p><p>More information about the Host setup and the customization can be found in our Knowledge Base article: <a href="https://community.teamviewer.com/t5/Knowledge-Base/TeamViewer-Host-setup/ta-p/3965" rel="nofollow noreferrer ugc">TeamViewer Host setup</a> or in our Community Blog: <a href="https://community.teamviewer.com/t5/Community-Blog/Brand-Your-TeamViewer-Modules-for-an-Integrated-Appearance/ba-p/4030" rel="nofollow noreferrer ugc">Brand Your TeamViewer Modules for an Integrated Appearance</a></p><p>If the setting <strong>Allow customer to initiate a service case </strong>is enabled, there will be a <strong>Help me</strong> Button visible on the Host module. This will allow users to inform their supporter when they have the need for assistance.</p><p><br></p><h3 data-id="-7"></h3><h2 data-id="the-quicksupport-module">The QuickSupport module</h2><h3 data-id="description-2">Description</h3><p>The TeamViewer QuickSupport module is a single executable file that lets you accept incoming remote control connections but, like the Host module, is unable to make outgoing connections.</p><h3 data-id="environment-2">Environment</h3><p>You can run this file without installing any software or without Windows or Mac OS administrative rights.</p><p>QuickSupport is typically used for one-off connections, usually when providing support to customers. You can create your own QuickSupport module including your own welcome text and company logo, as well as other useful functions, in the <a href="https://login.teamviewer.com/nav/deploy" rel="nofollow noreferrer ugc">TeamViewer Management Console</a>.</p><h3 data-id="download-2">Download</h3><p>The TeamViewer QuickSupport is available for <a href="https://www.teamviewer.com/en/download/windows/" rel="nofollow noreferrer ugc">Windows</a>, <a href="https://www.teamviewer.com/en/download/mac/" rel="nofollow noreferrer ugc">Mac</a>, <a href="https://www.teamviewer.com/en/download/linux/" rel="nofollow noreferrer ugc">Linux</a>, <a href="https://www.teamviewer.com/en/download/android/" rel="nofollow noreferrer ugc">Android</a>, <a href="https://www.teamviewer.com/en/download/ios/" rel="nofollow noreferrer ugc">iOS, </a>and <a href="https://www.teamviewer.com/en/download/windows-app/" rel="nofollow noreferrer ugc">Windows 10 Mobile devices (Preview)</a>.</p><p>(Automated link for your language: <a href="https://www.teamviewer.com/download/" rel="nofollow noreferrer ugc">Download TeamViewer</a>)</p><h3 data-id="allow-remote-control-2">Allow Remote Control</h3><p>The TeamViewer QuickSupport module shows all relevant information in the main window. </p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/3BVN2ASHWZYX/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/3BVN2ASHWZYX/image.png" alt="image.png" height="454" width="288" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p><br></p><p>The TeamViewer ID and temporary password for connections to the QuickSupport module can be found in the bottom section of the window.</p><p>💡<strong>Hint:</strong> If you created your own QuickSupport module with the setting enabled <strong>Automatically add users to a group in your Contacts list </strong>the QuickSupport will show a <strong>service case number and a name field instead of the TeamViewer ID and the password</strong>.</p><p>You can adjust the TeamViewer settings for the QuickSupport module by clicking on the gear wheel in the upper right corner of the main window. </p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/KS0AY8S6ZRMY/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/KS0AY8S6ZRMY/image.png" alt="image.png" height="444" width="275" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>The TeamViewer options of the QuickSupport module has fewer settings than the Host module or the full version. This is due to the fact that <strong>only incoming connections are possible</strong> and the QuickSupport is designed as an executable file, and does not install. You will find options for <strong>General</strong>, <strong>Audio Conferencing</strong>, and <strong>Video </strong>settings.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/IBJU98QAJMMC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/IBJU98QAJMMC/image.png" alt="image.png" height="503" width="731" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note</strong>: Outgoing connections are not possible with the TeamViewer QuickSupport module. For outgoing connections use the TeamViewer full version.</p><h3 data-id="customized-quicksupport-module">Customized QuickSupport module</h3><p>📌<strong>Note</strong>: Connections to customizes modules require a valid TeamViewer license.</p><p>You can customize the appearance of TeamViewer QuickSupport based on your needs by adding your own logo, text, and user-defined colors in the <a href="https://login.teamviewer.com/nav/deploy" rel="nofollow noreferrer ugc">Management Console under Design & Deploy</a>.</p><p>💡<strong>Hint</strong>: The size of the logo for the QuickSupport module is 100 x 270px. However, <strong>we recommend using 175 x 473 px</strong> for your logo images for regular monitors to guarantee proper layout on monitors using up to 175% magnification. The tool will automatically resize larger images to a best fit without cutting the logo. If your customers are using a higher resolution on their monitors, feel free to scale up the ratio.</p><p>💡<strong>Hint</strong>: The language of the customized module will adapt to your browser language</p><p>More information about the QuickSupport setup and the customization can be found in our Knowledge Base article: <a href="https://community.teamviewer.com/t5/Knowledge-Base/QuickSupport-and-SOS-button/ta-p/3962" rel="nofollow noreferrer ugc">QuickSupport and SOS button</a> or in our Community Blog: <a href="https://community.teamviewer.com/t5/Community-Blog/Brand-Your-TeamViewer-Modules-for-an-Integrated-Appearance/ba-p/4030" rel="nofollow noreferrer ugc">Brand Your TeamViewer Modules for an Integrated Appearance</a></p><p>If the setting <strong>Automatically create SOS Button </strong>is enabled, there will be a <strong>SOS</strong> <strong>Button</strong> visible on your customers desktop after you finished your first remote control session. This will allow users to inform you later when they have the need for assistance again.</p><p> </p><h3 data-id="-8"></h3><h2 data-id="the-quickjoin-module">The QuickJoin module</h2><h3 data-id="description-3">Description</h3><p>The TeamViewer QuickJoin module is an application in the form of a single executable file that was developed specifically for participation in online presentations and meetings. Like the QuickSupport module, it does not install.</p><h3 data-id="environment-3">Environment</h3><p>You can run this file without installing any software or without Windows or Mac OS administrative rights.</p><p>Typically, you would provide this module to your customers who want to participate in your online meetings or presentations, which you can start with the TeamViewer full version.</p><h3 data-id="download-3">Download</h3><p>The TeamViewer QuickJoin module is available for <a href="https://www.teamviewer.com/en/download/windows/?_ga=2.147647731.590718541.1650986464-788698143.1650457577" rel="nofollow noreferrer ugc">Windows</a> and <a href="https://www.teamviewer.com/en/download/mac/" rel="nofollow noreferrer ugc">Mac</a>.</p><p>(Automated link for your language: <a href="https://www.teamviewer.com/download/" rel="nofollow noreferrer ugc">Download TeamViewer</a>)</p><h3 data-id="join-meeting-1">Join meeting</h3><p>The TeamViewer QuickJoin module (<a href="https://download.teamviewer.com/download/TeamViewerQJ.exe" rel="nofollow noreferrer ugc">Found here</a>) shows all relevant information in the main window. </p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/BP993KFMJXWJ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/BP993KFMJXWJ/image.png" alt="image.png" height="500" width="288" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p><br></p><p>Once the participants open the QuickJoin module and enter the Meeting ID (and password, if necessary), they can connect to the meeting instantly. The Meeting ID/Password is provided to participants by the Organizer of the meeting. </p><p>In addition, participants can type their name in the <strong>Your name</strong> text field. The name will be visible for every participant during a meeting.</p><p>You can adjust the TeamViewer settings for the QuickJoin module by clicking the g<strong>ear icon (⚙)</strong> in the upper right corner of the main window.</p><p>📌<strong>Note</strong>: Starting a TeamViewer Meeting is not possible with the TeamViewer QuickJoin module. For starting a meeting use the TeamViewer full version.</p><p>Check this article to learn about <a href="https://community.teamviewer.com/English/kb/articles/108671-versions-compatibility-teamviewer-teamviewer-meeting-and-quickjoin" rel="nofollow noreferrer ugc">Versions compatibility; TeamViewer, TeamViewer Meeting and QuickJoin</a></p><h3 data-id="customized-quickjoin-module">Customized QuickJoin module</h3><p>📌<strong>Note</strong>: Connections to customizes modules require a valid TeamViewer license.</p><p>You can customize the appearance of TeamViewer QuickJoin based on your needs by adding your own logo, text and user-defined colors in the <a href="https://login.teamviewer.com/nav/deploy" rel="nofollow noreferrer ugc">Management Console under Design & Deploy</a>.</p><p>💡<strong>Hint</strong>: The size of the logo for the QuickJoin module is 100 x 270px. However, <strong>we recommend using 175 x 473 px</strong> for your logo images for regular monitors to guarantee proper layout on monitors using up to 175% magnification. The tool will automatically resize larger images to a best fit without cutting the logo. If your customers are using a higher resolution on their monitors, feel free to scale up the ratio.</p><p>💡<strong>Hint</strong>: The language of the customized module will adapt to your browser language</p><p>More information about the customization can be found in our Community Blog: <a href="https://community.teamviewer.com/t5/Community-Blog/Brand-Your-TeamViewer-Modules-for-an-Integrated-Appearance/ba-p/4030" rel="nofollow noreferrer ugc">Brand Your TeamViewer Modules for an Integrated Appearance</a></p><p> </p><h3 data-id="-9"></h3><h2 data-id="teamviewer-portable">TeamViewer Portable</h2><h3 data-id="description-4">Description</h3><p>TeamViewer Portable includes all functions of the TeamViewer full version but is not installed. Therefore, it can be started from any data carrier (such as a USB stick or a CD). Additional configuration information is available in the download package.</p><p>📌<strong>Note</strong>: To use the TeamViewer Portable you will need a valid TeamViewer <strong>Premium </strong>or <strong>Corporate license</strong>.</p><p>Please see this Knowledge Base article for further information on <a href="https://community.teamviewer.com/t5/Knowledge-Base/Getting-Started-with-TeamViewer-Portable/ta-p/4799" rel="nofollow noreferrer ugc">how to get started with TeamViewer Portable</a>.</p><h3 data-id="download-4">Download</h3><p><a href="https://www.teamviewer.com/download/" rel="nofollow noreferrer ugc">Download TeamViewer</a></p><p> </p><h3 data-id="-10"></h3><h2 data-id="teamviewer-on-mobile">TeamViewer on Mobile</h2><p><a href="https://community.teamviewer.com/t5/Knowledge-Base/Android-Host/ta-p/98985" rel="nofollow noreferrer ugc">Android Host</a></p><p><a href="https://community.teamviewer.com/English/kb/articles/98492-universal-add-on-for-android" rel="nofollow noreferrer ugc">Universal Add-On for Android</a> </p> </article> </main>
