Share groups - TeamViewer Support
<main> <article class="userContent"> <h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer free users and customers with a </em><a href="https://www.teamviewer.com/en/pricing/" rel="nofollow noreferrer ugc"><em>Business, Premium, Corporate</em></a><em> or </em><a href="https://www.teamviewer.com/en/teamviewer-tensor/" rel="nofollow noreferrer ugc"><em>Tensor plan</em></a><em>.</em></p></div></div><p>You have the option to share groups with individual contacts from your Computers & Contacts list. In this way, entire groups can be made available to other contacts quickly and easily.</p><p><strong>📌Note</strong>: A <strong>cloud</strong> Icon will appear next to a shared group: A <strong>grey cloud</strong> means that this group is owned by you and shared with others. A <strong>white cloud</strong> means this group is owned by someone else and shared with you.</p><p>You can share one or more groups with as many contacts as you like.</p><p><br></p><h3></h3><h2 data-id="how-to-share-groups-from-the-teamviewer-software">How to share groups from the TeamViewer software</h2><p>To share a group from the <strong>TeamViewer software</strong> to a <strong>contact </strong>that you have in your <strong>Computers & Contacts list</strong>, there are two possibilities.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="via-a-contact">▹ Via a contact</h2><p>Go into the <strong>options for the contact </strong>by simply clicking on the name in your Computers & Contacts list you would like to share the group with and click the <strong>options cog</strong> and select <strong>Shares</strong>.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/REOVU6NAXINF/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/REOVU6NAXINF/image.png" alt="image.png" height="193" width="399" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>From the <strong>Shares</strong> PopUp-window, select the <strong>groups</strong> and<strong> permissions</strong> for that user and click <strong>Add... </strong>at the top. Click<strong> OK </strong>to confirm.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/YROUWNNRWM2S/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/YROUWNNRWM2S/image.png" alt="image.png" height="420" width="437" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>💡Hint</strong>: By clicking on <strong>Share</strong> in the context menu of a contact, you can see which group(s) are being shared with the contact. Further groups can be shared with the contact through that option as well.</p><p><br></p><h3 data-id="-2"></h3><h2 data-id="via-a-group">▹ Via a group</h2><p>Click on the group you want to share in your Computers & Contacts list. On the right side of the application a menu will appear. Click on <strong>Share</strong>.<strong> </strong></p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/N0HOKDS2GE6J/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/N0HOKDS2GE6J/image.png" alt="image.png" height="378" width="335" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>A PopUp will appear. Click on <strong>Add...</strong> to add a contact of your Computers & Contacts list you would like to share the group with. Also, select the <strong>permissions</strong> for that user and click <strong>OK</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/29HWTH1ZA137/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/29HWTH1ZA137/image.png" alt="image.png" height="420" width="437" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-3"></h3><h2 data-id="how-to-share-groups-from-the-management-console">How to share groups from the Management Console</h2><p>To share a group from the <strong>TeamViewer Management Console</strong>, there are three possibilities:</p><p><br></p><h3 data-id="-4"></h3><h2 data-id="via-the-company-profile">▹ Via the company profile</h2><p>To share a group from the <strong>Management Console</strong> to a <strong>contact </strong>that you have in your <strong>company profile</strong>, go into <a href="https://login.teamviewer.com/nav/users" rel="nofollow noreferrer ugc">User Management</a> in the Management Console. Click the user account you wish to share with, and select the three dots ( ⋮ ) to the right. Select <strong>Edit User </strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/B5TIZFFD0OW7/2021-11-10-11-51-02-teamviewer-management-console-e2-80-94-mozilla-firefox.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/B5TIZFFD0OW7/2021-11-10-11-51-02-teamviewer-management-console-e2-80-94-mozilla-firefox.png" alt="2021-11-10 11_51_02-TeamViewer Management Console — Mozilla Firefox.png" height="601" width="1822" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Select the <strong>Shares</strong> (1)<strong> </strong>tab and select the <strong>Groups </strong>(2) and <strong>permissions</strong> (3) for that user. Click <strong>Add</strong> (4) to add the chosen groups. Click <strong>Save </strong>in the upper right corner to confirm the share.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/H4509GT4SMP0/2021-11-10-11-55-37-teamviewer-management-console-e2-80-94-mozilla-firefox.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/H4509GT4SMP0/2021-11-10-11-55-37-teamviewer-management-console-e2-80-94-mozilla-firefox.png" alt="2021-11-10 11_55_37-TeamViewer Management Console — Mozilla Firefox.png" height="850" width="1583" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>📌Note</strong>: The groups are not shared automatically with the users when creating a company profile. The group owner needs to share manually the groups with the other users as described above. This can only be done once the user verifies their account.</p><p><strong>💡Hint</strong>: By clicking on <strong>Shares</strong> in the <strong>Edit User </strong>menu, you can see which group(s) are being shared with the contact. Further groups can be shared with the contact through that option as well.</p><p><br></p><h3 data-id="-5"></h3><h2 data-id="via-a-contact-1">▹ Via a contact</h2><p>To share a group to a contact that you have in your<strong> contacts list</strong>, navigate to your groups within the Management Console and locate the contact. Click the <strong>pencil icon</strong> to access the <strong>Properties</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/CK0Q9B7H2GMR/2021-11-10-12-06-26-teamviewer-management-console-e2-80-94-mozilla-firefox.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/CK0Q9B7H2GMR/2021-11-10-12-06-26-teamviewer-management-console-e2-80-94-mozilla-firefox.png" alt="2021-11-10 12_06_26-TeamViewer Management Console — Mozilla Firefox.png" height="583" width="1814" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Select the <strong>Shares</strong> (1)<strong> </strong>tab and select the <strong>Groups </strong>(2) and <strong>permissions</strong> (3) for that user. Click <strong>Add</strong> (4) to add the chosen groups. Click <strong>Save </strong>in the upper right corner to confirm the share.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/CA5J3M1REQLO/2021-11-10-11-55-37-teamviewer-management-console-e2-80-94-mozilla-firefox.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/CA5J3M1REQLO/2021-11-10-11-55-37-teamviewer-management-console-e2-80-94-mozilla-firefox.png" alt="2021-11-10 11_55_37-TeamViewer Management Console — Mozilla Firefox.png" height="850" width="1583" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-6"></h3><h2 data-id="via-a-group-1">▹ Via a group </h2><p>Along with sharing multiple groups with a single user, you can also share a single group to multiple users. To share a group with multiple users, navigate to the desired group in the Management Console. Select the group and select the pencil icon at the top to access the Edit window.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/JF5EHQ4O8SJZ/2021-11-10-12-18-12-teamviewer-management-console-e2-80-94-mozilla-firefox.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/JF5EHQ4O8SJZ/2021-11-10-12-18-12-teamviewer-management-console-e2-80-94-mozilla-firefox.png" alt="2021-11-10 12_18_12-TeamViewer Management Console — Mozilla Firefox.png" height="583" width="1801" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>💡Hint</strong>: Alternatively, now you can also right-click the Group name in the menu on the left, and select Share Group from the drop-down!</p><p><br></p><p>Select the <strong>Shares</strong> (1)<strong> </strong>tab and select the <strong>Contacts </strong>(2) and <strong>permissions</strong> (3) for that group. Click <strong>Add</strong> (4) to add the chosen contacts. Click <strong>Save </strong>in the upper right corner to confirm the share.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/S0ESGEDHR6TA/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/S0ESGEDHR6TA/image.png" alt="image.png" height="1000" width="1911" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-7"></h3><h2 data-id="how-do-the-permission-levels-for-group-sharing-in-teamviewer-differ">How do the permission levels for group sharing in TeamViewer differ?</h2><p>If you share your TeamViewer groups with other contacts from your Computers & Contacts list – either using the Management Console, or using the TeamViewer client – you are able to specify which permission level each contact is given. </p><p>The different levels of permission grant the contact different access rights to manage the computers and contacts inside that shared group.</p><h3 data-id="the-following-levels-of-permission-are-available%3A">The following levels of permission are available:</h3><ul><li><strong>Read-only</strong>: The contact can view the shared group and will be able to connect to the computers and contacts within this group. The contact cannot make changes to the group.</li><li><strong>Read/Write</strong>: Extends Read-only with the ability to make changes to the group, such as delete or rename contacts and add or move contacts to the group.</li><li><strong>Full Control</strong>: The contact can view the shared group in his Computers & Contacts list and can connect to the computers and contacts within this group. The contact can make changes to the group (delete or rename contacts, add contacts, etc.). The contact can re-share shared groups and move contacts and devices from a shared group to own groups. Devices that are assigned to an account can be moved within the company into another shared group.</li></ul><p>Additional information on shared groups can be found in the <a href="https://dl.teamviewer.com/docs/en/v14/TeamViewer14-Manual-Remote-Control-en.pdf" rel="nofollow noreferrer ugc">TeamViewer Manual – Remote Control</a>.</p><h3 data-id="-8"></h3> </article> </main>
