Licenses overview - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users who would like to </em><a href="https://www.teamviewer.com/en/product-descriptions/" rel="nofollow noreferrer ugc"><em>purchase a license</em></a><em>.</em></p></div></div><p>TeamViewer offers four different standard licenses:</p><ul><li>Remote Access</li><li>Business</li><li>Premium</li><li>Corporate </li></ul><p>All licenses are designed to be used with a <a href="https://community.teamviewer.com/English/kb/articles/4442-teamviewer-account" rel="nofollow noreferrer ugc"><strong>TeamViewer account</strong></a>.</p><p>💡<strong>Hint: </strong>To learn about our <strong>TeamViewer Tensor</strong> <strong>license</strong>, please check our dedicated article: 📄 <a href="https://community.teamviewer.com/English/kb/articles/50108-what-is-teamviewer-tensor" rel="nofollow noreferrer ugc">What is TeamViewer Tensor?</a></p><p><br></p><h3 data-id="-1"></h3><h2 data-id="teamviewer-licenses">TeamViewer Licenses</h2><h2 data-id="remote-access">▹ Remote Access</h2><p>The Remote Access License is an <strong>endpoint-based license</strong> designated for a <strong>single user</strong>. It allows to the user remotely connect to a <strong>maximum of 3</strong> <strong>devices</strong> from an<strong> unlimited number of devices</strong>.</p><h3 data-id="use-conditions">Use conditions</h3><ul><li>The Remote Access license<strong> must be linked to a </strong><a href="https://community.teamviewer.com/English/kb/articles/7882-create-teamviewer-account" rel="nofollow noreferrer ugc"><strong>TeamViewer Account</strong></a>. </li><li>The Remote Access license is a<strong> single-user license</strong>.</li><li>To use the license, you <strong>must </strong><a href="https://community.teamviewer.com/English/kb/articles/109106-log-in-to-your-teamviewer-account#via-the-full-version" rel="nofollow noreferrer ugc"><strong>sign in to TeamViewer</strong></a>.<ul><li><strong>📌Note</strong>: The device used to<strong> start</strong> the remote connection <strong>does not need to be assigned as a licensed device</strong>. Only<strong> </strong>the<strong> 3 remote devices</strong> that will <strong>receive the remote connections must be licensed</strong>.</li></ul></li><li>This license has a <strong>single channel</strong> - only <strong>one device</strong> at the time can start a <strong>maximum of 3 remote sessions</strong>.</li><li><strong>You can change your licensed endpoints up to 3 times per month</strong>. Your move count will reset on the 1st of each month allowing you the ability to move the license 3 times within a month’s time frame.<ul><li>💡<strong>Hint:</strong> If you need to change frequently the licensed devices, we recommend looking at the other TeamViewer licenses that could better fit your use case, or<strong> contact our</strong> <a href="https://www.teamviewer.com/en-us/customer-support/?sales&_ga=2.249501383.1578961590.1666008552-559900735.1665775051#left-card" rel="nofollow noreferrer ugc"><strong>sales team</strong></a><strong> for assistance</strong>.</li></ul></li></ul><p><strong>📌Note</strong>: If you wish to <strong>license a device </strong>running <strong>ChromeOS </strong>or a <strong>Windows Server</strong>, a <a href="https://community.teamviewer.com/English/kb/articles/109638-licenses-overview#premium-license" rel="nofollow noreferrer ugc">Premium</a> or <a href="https://community.teamviewer.com/English/kb/articles/109638-licenses-overview#corporate-license" rel="nofollow noreferrer ugc">Corporate</a> license would be required. More information can be found <a href="https://community.teamviewer.com/English/kb/articles/33150-for-business-usage#what-is-the-difference-between-the-licenses" rel="nofollow noreferrer ugc">here</a>.</p><p><strong>💡Hint</strong>: To remote connect to a mobile device, the <a href="https://www.teamviewer.com/en-us/solutions/support-mobile-devices/?_ga=2.139019835.980645296.1666595744-2025583914.1666017428" rel="nofollow noreferrer ugc">MDS (Mobile Device Support)</a> add-on is required.</p><p><br></p><p><strong>Licensed users</strong>: 1</p><p><strong>Number of remote devices: 3</strong></p><p><strong>Managed devices</strong>: -</p><p><strong>User management/Managed users</strong>: -</p><p>⚠<strong>Important:</strong> Phone support is not included with the Remote Access license, but our team will be happy to assist via <a href="https://community.teamviewer.com/English/kb/articles/72027-submit-a-ticket" rel="nofollow noreferrer ugc">ticket</a>. Alternatively, you can also ask your questions on our <a href="https://community.teamviewer.com/English/categories/remote-access" rel="nofollow noreferrer ugc">dedicated Remote Access board</a> in our Community.</p><p><br></p><p>Learn <a href="https://community.teamviewer.com/English/kb/articles/53579-activate-your-remote-access-license" rel="nofollow noreferrer ugc">how to activate your license</a>.</p><p>For more information on the Remote Access license please visit the following page: <a href="https://community.teamviewer.com/English/kb/articles/92173-faq-on-remote-access-plan#toc-hId-559214462" rel="nofollow noreferrer ugc">FAQ on Remote Access Plan</a></p><p><br></p><h3 data-id="-2"></h3><h2 data-id="business-license">▹ Business license</h2><p>The Business license is meant for <strong>a single user </strong>who needs to connect to <strong>unlimited endpoints</strong>, from<strong> a fixed set of a</strong> <strong>maximum of 3 devices</strong> (e.g. Desktop A, Laptop B, Mobile Device C).</p><h3 data-id="use-conditions-1">Use conditions</h3><ul><li>The Business license<strong> must be linked to a </strong><a href="https://community.teamviewer.com/English/kb/articles/7882-create-teamviewer-account" rel="nofollow noreferrer ugc"><strong>TeamViewer Account</strong></a>. </li><li>To use the license, you <strong>must </strong><a href="https://community.teamviewer.com/English/kb/articles/109106-log-in-to-your-teamviewer-account#via-the-full-version" rel="nofollow noreferrer ugc"><strong>sign in to TeamViewer</strong></a>.</li><li>This license is designed for a <strong>single user</strong>.</li><li>This license has a <strong>single channel</strong> - only <strong>one device</strong> at the time can start a <strong>maximum of 3 remote sessions</strong>.</li><li>After activating the <strong>3 devices</strong> of your choice, TeamViewer will allow<strong> 9 additional movements per year</strong> in case you need to format or exchange a device.</li></ul><p><strong>📌Note</strong>: If you wish to <strong>license a device </strong>running <strong>ChromeOS </strong>or a <strong>Windows Server</strong>, a <a href="https://community.teamviewer.com/English/kb/articles/109638-licenses-overview#premium-license" rel="nofollow noreferrer ugc">Premium</a> or <a href="https://community.teamviewer.com/English/kb/articles/109638-licenses-overview#corporate-license" rel="nofollow noreferrer ugc">Corporate</a> license license would be required. More information can be found <a href="https://community.teamviewer.com/t5/Knowledge-Base/Get-started-For-Business-usage/ta-p/33150#toc-hId--1933809771" rel="nofollow noreferrer ugc">here</a>.</p><p><strong>💡Hint</strong>: To remote connect to a mobile device, the <a href="https://www.teamviewer.com/en-us/solutions/support-mobile-devices/?_ga=2.250827201.61395168.1666614001-1270045877.1666281516" rel="nofollow noreferrer ugc">MDS (Mobile Device Support)</a> add-on is required.</p><p><br></p><p><strong>Licensed users</strong>: 1</p><p><strong>Managed devices</strong>: 200</p><p><strong>User management/Managed users</strong>: -</p><p><br></p><p>Learn <a href="https://community.teamviewer.com/English/kb/articles/4326-activate-your-business-license" rel="nofollow noreferrer ugc">how to activate your license</a>.</p><p><br></p><h3 data-id="-3"> </h3><h2 data-id="premium-license">▹ Premium license</h2><p>The Premium license allows <strong>starting the remote connection from unlimited devices</strong>. In the Management Console, it's possible to create a <strong>Company Profile</strong> to manage and share the license with <strong>multiple users</strong>.</p><h3 data-id="use-conditions-2">Use conditions</h3><ul><li>The Premium license <strong>must be linked with at least one </strong><a href="https://community.teamviewer.com/English/kb/articles/7882-create-teamviewer-account" rel="nofollow noreferrer ugc"><strong>TeamViewer Account</strong></a>.</li><li>Allows the creation of a <a href="https://community.teamviewer.com/English/kb/articles/3573-all-about-the-teamviewer-company-profile" rel="nofollow noreferrer ugc"><strong>Company Profile</strong></a><strong> </strong>to add up to <strong>15 licensed users</strong>.<ul><li>📌<strong>Note:</strong> For more licensed users, please check our <a href="https://community.teamviewer.com/English/kb/articles/109638-licenses-overview#corporate-license" rel="nofollow noreferrer ugc">Corporate</a> license, or<strong> contact our</strong> <a href="https://www.teamviewer.com/en-us/customer-support/?sales&_ga=2.249501383.1578961590.1666008552-559900735.1665775051#left-card" rel="nofollow noreferrer ugc"><strong>sales team</strong></a><strong> for assistance</strong>.</li></ul></li><li>Multiple licensed users can <a href="https://community.teamviewer.com/English/kb/articles/109106-log-in-to-your-teamviewer-account#via-the-full-version" rel="nofollow noreferrer ugc">sign in to TeamViewer</a> at the same time on different devices. However, this license has a <strong>single channel</strong> - only <strong>one device</strong> at the time can start a <strong>maximum of 10 remote sessions</strong>.<ul><li>📌<strong>Note:</strong> If you need <strong>multiple users connecting concurrently</strong>, further <a href="https://community.teamviewer.com/t5/Knowledge-Base/What-is-an-quot-AddOn-channel-quot/ta-p/4765" rel="nofollow noreferrer ugc">add-on channels</a> must be added. Please check our Corporate license, or <strong>contact our</strong> <a href="https://www.teamviewer.com/en-us/customer-support/?sales&_ga=2.249501383.1578961590.1666008552-559900735.1665775051#left-card" rel="nofollow noreferrer ugc"><strong>sales team</strong></a><strong> for assistance</strong>.</li></ul></li></ul><p><strong>💡Hint</strong>: To remote connect to a mobile device, the <a href="https://www.teamviewer.com/en-us/solutions/support-mobile-devices/?_ga=2.250827201.61395168.1666614001-1270045877.1666281516" rel="nofollow noreferrer ugc">MDS (Mobile Device Support)</a> add-on is required.</p><p><br></p><p><strong>Licensed users</strong>: 15</p><p><strong>Managed devices</strong>: 300</p><p><strong>User management/Managed users</strong>: ✅</p><p><br></p><p>Learn <a href="https://community.teamviewer.com/English/kb/articles/108658-activate-your-premium-corporate-license" rel="nofollow noreferrer ugc">how to activate your license</a>.</p><p><br></p><h3 data-id="-4"> </h3><h2 data-id="corporate-license">▹ Corporate license</h2><p>The Corporate license allows <strong>multiple users</strong> to <strong>start the remote connection concurrently from unlimited devices</strong>. In the Management Console, it's possible to create a <strong>Company Profile</strong> to manage your<strong> users</strong> and <strong>devices</strong>. The Corporate license also allows <a href="https://community.teamviewer.com/English/kb/articles/39639-mass-deployment-on-windows-overview" rel="nofollow noreferrer ugc"><strong>Mass deployment</strong></a> (MSI package – rollout TeamViewer via script)</p><h3 data-id="use-conditions-3">Use conditions</h3><ul><li>The Corporate license <strong>must be linked with at least one </strong><a href="https://community.teamviewer.com/English/kb/articles/7882-create-teamviewer-account" rel="nofollow noreferrer ugc"><strong>TeamViewer Account</strong></a>.</li><li>Allows the creation of a <a href="https://community.teamviewer.com/English/kb/articles/3573-all-about-the-teamviewer-company-profile" rel="nofollow noreferrer ugc"><strong>Company Profile</strong></a> to add up to<strong> 30 licensed users</strong>.<ul><li>📌<strong>Note:</strong> If you need more licensed users, please<strong> contact our</strong> <a href="https://www.teamviewer.com/en-us/customer-support/?sales&_ga=2.249501383.1578961590.1666008552-559900735.1665775051#left-card" rel="nofollow noreferrer ugc"><strong>sales team</strong></a><strong> for assistance</strong>.</li></ul></li><li>Multiple licensed users can <a href="https://community.teamviewer.com/English/kb/articles/109106-log-in-to-your-teamviewer-account#via-the-full-version" rel="nofollow noreferrer ugc">sign in to TeamViewer</a> at the same time on different devices. This license has <strong>3</strong> <strong>channels</strong> - therefore, <strong>3 devices</strong> at the time can start a <strong>maximum of 15 remote sessions</strong>.<ul><li>📌<strong>Note:</strong> If you need <strong>more than 3 users connecting concurrently</strong>, further <a href="https://community.teamviewer.com/t5/Knowledge-Base/What-is-an-quot-AddOn-channel-quot/ta-p/4765" rel="nofollow noreferrer ugc">add-on channels</a> must be added. Please <strong>contact our</strong> <a href="https://www.teamviewer.com/en-us/customer-support/?sales&_ga=2.249501383.1578961590.1666008552-559900735.1665775051#left-card" rel="nofollow noreferrer ugc"><strong>sales team</strong></a><strong> for assistance</strong>.</li></ul></li></ul><p><strong>💡Hint</strong>: To remote connect to a mobile device, the <a href="https://www.teamviewer.com/en-us/solutions/support-mobile-devices/?_ga=2.250827201.61395168.1666614001-1270045877.1666281516" rel="nofollow noreferrer ugc">MDS (Mobile Device Support)</a> add-on is required.</p><p><br></p><p><strong>Licensed users</strong>: 30</p><p><strong>Managed devices</strong>: 500</p><p><strong>User management/Managed users</strong>: ✅</p><p><br></p><p>Learn <a href="https://community.teamviewer.com/English/kb/articles/108658-activate-your-premium-corporate-license" rel="nofollow noreferrer ugc">how to activate your license</a>.</p><p><br></p><h3 data-id="-5"> </h3><h2 data-id="more-information">More information</h2><p>You can learn more details about our licenses on our <a href="https://www.teamviewer.com/en/product-descriptions/?_ga=2.215945687.1578961590.1666008552-559900735.1665775051" rel="nofollow noreferrer ugc">Product Description</a> page.</p><p>For any additional clarification regarding our licenses, please <a href="https://www.teamviewer.com/en/support/sales-inquiry/?_ga=2.9138869.1639982098.1666281516-1270045877.1666281516" rel="nofollow noreferrer ugc">contact our sales team directly</a>.</p><h3 data-id="-6"></h3><p><br></p> </article> </main>
