Trust Management for Trusted Devices - TeamViewer Support
<main> <article class="userContent"> <h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users.</em></p></div></div><p>As an addition to the <a href="https://community.teamviewer.com/English/kb/articles/13954-what-is-trusted-devices-for-your-teamviewer-account" rel="nofollow noreferrer ugc">Trusted Device</a> feature, you can now manage your Trusted Devices within the <a href="https://login.teamviewer.com/" rel="nofollow noreferrer ugc">TeamViewer Management Console. </a></p><p><br></p><h3></h3><h2 data-id="manage-own-trusted-devices">Manage own Trusted Devices</h2><p>As a user, you are able to manage your own Trusted Devices and IP addresses under your Profile settings: <strong>Edit profile </strong>--> <strong>Trusted Devices</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/1VGIBK3MSHCN/2021-09-30-15-58-49-teamviewer-management-console-e2-80-94-mozilla-firefox.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/1VGIBK3MSHCN/2021-09-30-15-58-49-teamviewer-management-console-e2-80-94-mozilla-firefox.png" alt="2021-09-30 15_58_49-TeamViewer Management Console — Mozilla Firefox.png" height="853" width="1642" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The Trusted Devices tab allows you to see all Trusted Devices and IP addresses, as well as:</p><ul><li>the location of the IP address(es)</li><li>the alias of the device if there is one ("Device alias (123 123 123)")</li><li>the Operating System used</li></ul><p><br></p><h3 data-id="-1"></h3><h2 data-id="revoke-own-trusted-devices">Revoke own Trusted Devices</h2><p>If you have devices you no longer connect with/to, or spot an unfamiliar entry, you can remove the Trusted Device. This can be done to individual devices, or to all currently trusted devices. </p><p><strong>To revoke an individual device or IP Address:</strong> Hover over the Trusted Device and click the Trash Can icon to the right</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/9DQFZ7LO5OLE/2021-11-10-13-04-31-teamviewer-management-console-e2-80-94-mozilla-firefox.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/9DQFZ7LO5OLE/2021-11-10-13-04-31-teamviewer-management-console-e2-80-94-mozilla-firefox.png" alt="2021-11-10 13_04_31-TeamViewer Management Console — Mozilla Firefox.png" height="128" width="1077" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>To revoke all Trusted Devices:</strong> select <strong>Revoke all trusts</strong> at the bottom of the window</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/5C5NJZWVB3UL/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/5C5NJZWVB3UL/image.png" alt="image.png" height="124" width="400" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-2"></h3><h2 data-id="manage-trusted-devices-as-a-company-admin">Manage Trusted Devices as a Company Admin</h2><p>As a Company administrator, you are now able to manage all trusts of your company members for devices and IP addresses under <strong>User management</strong> --> <strong>Trusted Devices</strong> tab.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/DNA0L15ABW9H/2021-11-10-12-54-47-teamviewer-management-console-e2-80-94-mozilla-firefox.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/DNA0L15ABW9H/2021-11-10-12-54-47-teamviewer-management-console-e2-80-94-mozilla-firefox.png" alt="2021-11-10 12_54_47-TeamViewer Management Console — Mozilla Firefox.png" height="608" width="1820" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>Note: </strong>The <strong>Manage users</strong> permission is required in order to view all Trusted Devices</p><p>Everything that is shown within the Trusted Devices tab of the account is also shown within the company admin, along with the User of the Company Profile the device or IP address is trusted by. </p><p><br></p><h3 data-id="-3"></h3><h2 data-id="revoke-trusted-devices-as-a-company-admin">Revoke Trusted Devices as a Company Admin</h2><p>As a Company administrator, you can revoke Trusted Devices for any users in the Company Profile. </p><p><strong>To revoke an individual device or IP Address:</strong> Hover over the Trusted Device and click the Trash Can icon to the right</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/PVOUQ2V0XM85/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/PVOUQ2V0XM85/image.png" alt="image.png" height="128" width="1559" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>To revoke multiple devices or IP Addresses:</strong> Click on the devices you wish to remove. Once done with selecting the desired devices, click <strong>Revoke selected trusts</strong> in the upper left corner of the Trusted Devices tab.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/JP8ZXJBCUCRH/2021-11-10-13-24-08-teamviewer-management-console-e2-80-94-mozilla-firefox.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/JP8ZXJBCUCRH/2021-11-10-13-24-08-teamviewer-management-console-e2-80-94-mozilla-firefox.png" alt="2021-11-10 13_24_08-TeamViewer Management Console — Mozilla Firefox.png" height="367" width="1837" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-4"></h3><h2 data-id="alternative-to-trusted-devices">Alternative to Trusted Devices</h2><p>As an alternative to the Trusted Devices authorization process, you can enable <a href="https://community.teamviewer.com/English/kb/articles/4711-two-factor-authentication-for-your-teamviewer-account" rel="nofollow noreferrer ugc">two factor authentication</a> on your account instead. If you are using two factor authentication, then the Trusted Devices authorization email won’t be required anymore when you sign into your account on a new device.</p><p>You can find more information about two-factor authentication here: <a href="https://community.teamviewer.com/English/kb/articles/66-two-factor-authentication-activation-and-deactivation" rel="nofollow noreferrer ugc">Two-Factor Authentication - Activation and Deactivation </a> </p> </article> </main>
