General
This article applies to all TeamViewer Assist AR (formerly TeamViewer Pilot) users.
Expert side
On the expert side, the TeamViewer client is available for the following operating systems:
Windows
- Windows 7
- Windows 8.0
- Windows 8.1
- Windows 10
- Windows 11
macOS
- OS X 10.10 (Yosemite)
- OS X 10.11 (El Capitan)
- macOS 10.12 (Sierra)
- macOS 10.13 (High Sierra)
- macOS 10.14 (Mojave)
- macOS 10.15 (Catalina)
- macOS 11.0 (Big Sur)
- macOS 12.0 (Monterey)
Android
iOS and iPadOS
Receiving side
For the person receiving assistance, the TeamViewer Pilot app is available for the following operating systems:
Android
📌Note: Get the most out of the TeamViewer Assist AR (formerly TeamViewer Pilot) app with ARCore-supported devices. Here is the list of devices that support ARCore: Click here.
- If your device is not on this list, you may still use TeamViewer Assist AR (formerly TeamViewer Pilot) with limited functionality in a compatibility mode. Find more information here.
iOS
📌Note: The TeamViewer Assist AR (formerly TeamViewer Pilot) app does only function on devices that support ARKit. Here is the list of devices that support ARKit: Click here
Supported smart glasses
- RealWear
- HMT-1
- HMT-1Z1
- Navigator 500
- Epson
- BT-300
- BT-350
- BT-35E (needs controller)
- BT-30 E (needs controller)