Supported operating systems for Assist AR - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer Assist AR (formerly TeamViewer Pilot)</em> <em>users.</em></p></div></div><p><br></p><h3></h3><h2 data-id="expert-side">Expert side</h2><p>On the expert side, the TeamViewer client is available for the following operating systems:</p><p><br></p><h3 data-id="-1"></h3><h3 data-id="windows">Windows</h3><ul><li>Windows 7</li><li>Windows 8.0</li><li>Windows 8.1</li><li>Windows 10<em> </em></li><li>Windows 11</li></ul><p><br></p><h3 data-id="-2"></h3><h3 data-id="macos">macOS</h3><ul><li>OS X 10.10 (Yosemite)</li><li>OS X 10.11 (El Capitan)</li><li>macOS 10.12 (Sierra)</li><li>macOS 10.13 (High Sierra)</li><li>macOS 10.14 (Mojave)</li><li>macOS 10.15 (Catalina)</li><li>macOS 11.0 (Big Sur)</li><li>macOS 12.0 (Monterey)</li></ul><p><br></p><h3 data-id="-3"></h3><h3 data-id="android">Android</h3><ul><li><a href="https://play.google.com/store/apps/details?id=com.teamviewer.teamviewer.market.mobile" rel="nofollow noreferrer ugc">TeamViewer Remote Control</a>: Android 5.1 or later.</li></ul><p><br></p><h3 data-id="-4"></h3><h3 data-id="ios-and-ipados">iOS and iPadOS</h3><ul><li><a href="https://itunes.apple.com/app/teamviewer/id692035811" rel="nofollow noreferrer ugc">TeamViewer Remote Control</a>: iOS 13 or iPadOS 13 or later.</li></ul><p><br></p><h3 data-id="-5"></h3><h2 data-id="receiving-side">Receiving side</h2><p>For the person receiving assistance, the TeamViewer Pilot app is available for the following operating systems:</p><p><br></p><h3 data-id="-6"></h3><h3 data-id="android-1">Android</h3><ul><li>Android 5.1 or later</li></ul><p>📌<strong>Note: </strong>Get the most out of the TeamViewer Assist AR (formerly TeamViewer Pilot) app with ARCore-supported devices. Here is the list of devices that support ARCore: Click <a href="https://developers.google.com/ar/discover/supported-devices#android_play" rel="nofollow noreferrer ugc">here</a>.</p><ul><li>If your device is not on this list, you may still use TeamViewer Assist AR (formerly TeamViewer Pilot) with limited functionality in a <strong>compatibility mode</strong>. Find more information <a href="https://community.teamviewer.com/t5/Pilot-Knowledge-Base-EN/ARCore-compatibility/ta-p/74529" rel="nofollow noreferrer ugc">here</a>.</li></ul><p><br></p><h3 data-id="-7"></h3><h3 data-id="ios">iOS</h3><ul><li>iOS 13 or later</li></ul><p>📌<strong>Note:</strong> The TeamViewer Assist AR (formerly TeamViewer Pilot) app does only function on devices that support ARKit. Here is the list of devices that support ARKit: Click <a href="https://developers.google.com/ar/discover/supported-devices#ios" rel="nofollow noreferrer ugc">here</a></p><p><br></p><h3 data-id="-8"></h3><h2 data-id="supported-smart-glasses">Supported smart glasses</h2><ul><li><strong>Vuzix </strong><ul><li>Blade</li><li>M300XL</li><li>M400</li></ul></li></ul><p><br></p><ul><li> <strong>RealWear </strong><ul><li>HMT-1</li><li>HMT-1Z1</li><li>Navigator 500</li></ul></li></ul><p><br></p><ul><li> <strong> Epson </strong><ul><li>BT-300</li><li>BT-350</li><li>BT-35E (needs controller)</li><li>BT-30 E (needs controller)</li></ul></li></ul><p><br></p><ul><li><strong> Microsoft</strong><ul><li> Hololens 2</li></ul></li></ul> </article> </main>
