Advanced Device Grouping - TeamViewer Support
<main> <article class="userContent"> <h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to TeamViewer customers with a Premium, Corporate or Enterprise/Tensor </em><a href="https://www.teamviewer.com/en/buy-now/" rel="nofollow noreferrer ugc"><em>subscription plan</em></a><em> using Custom Device Information.</em></p></div></div><p>The <strong>Advanced Device Grouping</strong> is based on the <a href="https://community.teamviewer.com/t5/Knowledge-Base/Custom-Device-Information/ta-p/45983" rel="nofollow noreferrer ugc">Custom Device Information</a>. Therefore - to use Advanced Device Grouping the parallel usage of Custom Device Information is required.</p><p>The Advanced Device Grouping is available in the TeamViewer full version for <strong>Mac</strong> and <strong>Windows</strong>. It is currently not available in the Management Console.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="group-devices-by-custom-device-information">Group devices by Custom Device Information</h2><p>When using the TeamViewer full version, you can select an attribute you defined for the <strong>Custom Device Information</strong>:</p><ul><li>All devices will be grouped by the values of that attribute within the existing groups</li><li>All devices without a value will be added to a group [No value set]</li><li>Signing out of your TeamViewer accounts resets the view to default.</li></ul><p><strong>📌Note</strong>: Contacts and session codes will not be added to a group</p><p><strong>💡Hint</strong>: Grouping will adjust on the fly when <strong>Custom Device Information</strong> are changed</p><p>The Custom Device Information are visible when highlighting a device saved in the Computers & Contacts list:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/QQ5S8YGGZYOI/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/QQ5S8YGGZYOI/image.png" alt="image.png" height="693" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>You can also group by the attributes easily via the <strong>grouping menu</strong>. When selecting a specific attribute, all devices that have the same value set will appear in a sub-group:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/HZZTETF67M1Y/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/HZZTETF67M1Y/image.png" alt="image.png" height="693" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Once you chose a specific attribute, the sub groups are being created automatically:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/B9VDCFLCV02F/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/B9VDCFLCV02F/image.png" alt="image.png" height="693" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-2"></h3><h2 data-id="un-group-devices">Un-group devices</h2><p>Devices can be un-grouped by selecting <strong>No groups </strong> in the dropdown</p> </article> </main>
