This article applies to TeamViewer customers with a Premium, Corporate or Enterprise/Tensor subscription plan using Custom Device Information.
General
The Advanced Device Grouping is based on the Custom Device Information. Therefore - to use Advanced Device Grouping the parallel usage of Custom Device Information is required.
The Advanced Device Grouping is available in the TeamViewer full version for Mac and Windows. It is currently not available in the Management Console .
Group devices by Custom Device Information
When using the TeamViewer full version, you can select an attribute you defined for the Custom Device Information:
- All devices will be grouped by the values of that attribute within the existing groups
- All devices without a value will be added to a group [No value set]
- Signing out of your TeamViewer accounts resets the view to default.
📌Note: Contacts and session codes will not be added to a group
💡Hint: Grouping will adjust on the fly when Custom Device Information are changed
The Custom Device Information are visible when highlighting a device saved in the Computers & Contacts list
Dropdown showing the chosen attributes from the Custom Device Information
Sub-groups for the attribute "Location" have been created
Un-group devices
Devices can be un-grouped by selecting No groups in the dropdown
