Custom Device Information - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to TeamViewer customers with a Premium, Corporate or Enterprise/Tensor </em><a href="https://www.teamviewer.com/en/buy-now/" rel="nofollow noreferrer ugc"><em>subscription </em></a><em>plan.</em></p></div></div><p>It is possible to add and edit custom attributes to devices in the <a href="https://login.teamviewer.com" rel="nofollow noreferrer ugc">TeamViewer Management Console</a> and via the Computers & Contacts list. These attributes will be visible in the Management Console as well as the Computers & Contacts list.</p><p>All custom attibutes as well as the entered device information are fully encrypted.</p><p><br></p><h3></h3><h2 data-id="manage-custom-device-information">Manage Custom Device information</h2><h3 data-id="...as-company-administrator">...as Company Administrator</h3><p>As a company administrator you can <strong>create</strong> and <strong>edit</strong> custom device attribute names (e.g. operating system, location, department, etc.) in the Management Console.</p><p>To access it, log into your <strong>Management Console</strong>, select <strong>Company administration</strong> and click on <strong>Custom Device information</strong>,<strong> </strong>as described below:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/W7VMH1B9DPGC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/W7VMH1B9DPGC/image.png" alt="image.png" height="835" width="1478" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note:</strong> Currently it is <strong>not possible to delete</strong> set custom attributes.</p><p>In the TeamViewer user interface, the custom attributes will be provided and visible for the devices of a company member in the details view of the Computer & Contact list. </p><p><br></p><h3 data-id="...-as-company-member">... as Company member</h3><p>As a company member you can see the provided device attributes in the details view of the Computers & Contacts list</p><p>The attribute names are visible for devices (not for contacts)</p><p>As a company member you can insert and edit custom values for a device attribute (e.g. Windows for the operating system) in the Computer & Contacts list.</p><p>You can only see and edit the custom device information of your own devices in shared groups. You can not see custom device information of groups which have been shared with you.</p><h2 data-id="license-restrictions">License Restrictions</h2><p>Your license plan defines the number of device attributes you can create per device</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/10HA9ZJWIWMJ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/10HA9ZJWIWMJ/image.png" alt="image.png" height="143" width="458" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h2 data-id="further-information">Further information</h2><div class="js-embed embedResponsive" data-embedjson="{"body":"This article applies to TeamViewer customers with a Premium, Corporate or Enterprise\/Tensor subscription plan using Custom Device Information. General The Advanced Device Grouping is based on the Custom Device Information. Therefore - to use Advanced Device Grouping the parallel usage of Custom Device Information is…","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/45861-advanced-device-grouping","embedType":"link","name":"Advanced Device Grouping - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/45861-advanced-device-grouping" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/45861-advanced-device-grouping </a> </div><div class="js-embed embedResponsive" data-embedjson="{"body":"This article applies to all TeamViewer free users and customers with a Business, Premium, Corporate or Tensor plan. General Using a TeamViewer account, you can save the TeamViewer data (eg. TeamViewer ID with or without password, TeamViewer accounts, or connection settings) of the people or computers you connect to…","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/4442-what-is-a-teamviewer-account","embedType":"link","name":"What is a TeamViewer Account? - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/4442-what-is-a-teamviewer-account" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/4442-what-is-a-teamviewer-account </a> </div><p><br></p> </article> </main>
