Custom Device Information - TeamViewer Support
<main> <article class="userContent"> <p>Add and edit custom attributes to devices in the <a href="https://login.teamviewer.com/?_ga=2.49865766.1205139966.1674460004-2025583914.1666017428" rel="nofollow noreferrer ugc">TeamViewer Management Console</a> and via the Computers & Contacts list.</p><p>All custom attributes and the entered device information are fully encrypted.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to TeamViewer customers with a Premium, Corporate or Enterprise/Tensor </em><a href="https://www.teamviewer.com/en/buy-now/" rel="nofollow noreferrer ugc"><em>subscription </em></a><em>plan.</em></p></div></div><p><br></p><h3></h3><h2 data-id="how-to-manage-custom-device-information">How to manage Custom Device information</h2><h3 data-id="...as-company-administrator">...as Company Administrator</h3><p>As a company administrator, you can <strong>create</strong> and <strong>edit</strong> custom device attribute names (e.g. operating system, location, department, etc.) in the Management Console.</p><p>To access it, log into your <strong>Management Console</strong>, select <strong>Company administration</strong> and click on <strong>Custom Device information</strong>,<strong> </strong>as described below:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/W7VMH1B9DPGC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/W7VMH1B9DPGC/image.png" alt="image.png" height="835" width="1478" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note:</strong> Currently, it is <strong>not possible to delete</strong> set custom attributes.</p><p>In the TeamViewer user interface, the custom attributes will be provided and visible for the devices of a company member in the details view of the Computer & Contact list. </p><p><br></p><h3 data-id="...-as-company-member">... as Company member</h3><p>As a company member, you can see the provided device attributes in the details view of the Computers & Contacts list</p><p>The attribute names are visible for devices (not for contacts)</p><p>As a company member, you can insert and edit custom values for a device attribute (e.g. Windows for the operating system) in the Computer & Contacts list.</p><p>You can only see and edit the custom device information of your own devices in shared groups. You can not see custom device information of groups shared with you.</p><p><br></p><h3 data-id="-1"></h3><h2 data-id="license-restrictions">License Restrictions</h2><p>Your license plan defines the number of device attributes you can create per device</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/10HA9ZJWIWMJ/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/10HA9ZJWIWMJ/image.png" alt="image.png" height="143" width="458" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-2"></h3><h2 data-id="further-information">Further information</h2><h3 data-id="advanced-device-grouping"><a href="https://community.teamviewer.com/English/kb/articles/45861-advanced-device-grouping" rel="nofollow noreferrer ugc">Advanced Device Grouping</a></h3><h3 data-id="teamviewer-account"><a href="https://community.teamviewer.com/English/kb/articles/4442-what-is-a-teamviewer-account" rel="nofollow noreferrer ugc">TeamViewer account</a></h3> </article> </main>
