Why does my license show as "free"?

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Why does my license show as "free"? - TeamViewer Support

This article applies to TeamViewer users with a Business-, Premium- or Corporate license.

General

If you are a holder of a TeamViewer license:

You can remove the note that you are using a free license by activating your license on your account and sign in to your TeamViewer account in the Computers & Contacts list.
If the license is already activated on your account, please make sure to be signed in with your TeamViewer account to your Computers & Contacts list.

How to activate your license

Please read this article about how to activate your license:

https://community.teamviewer.com/English/kb/articles/4326-how-to-activate-your-license

⚠Important note: if you are using an older version of TeamViewer (V13.0 or below) you may see the following under Help > About TeamViewer

License: Free/Trial Expired

Account License: Business/Premium/Corporate

-or

License: Business/Premium/Corporate

Account License: Free

This is normal and expected behaviour. Only one of the fields needs to show a license for you to be licensed.

Private usage

If you are using TeamViewer privately, but the software is saying, that the trial phase is expired, please read this article:

https://community.teamviewer.com/English/kb/articles/5267-why-do-i-see-teamviewer-trial-your-trial-period-has-expired