What is "private use"? - TeamViewer Support
<main> <article class="userContent"> <h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users.</em></p></div></div><p><br></p><h3 data-id="-1"></h3><h2 data-id="definition%3A-private-use">Definition: Private use</h2><p><strong>👉As private use we understand any use of TeamViewer for purposes that are neither directly nor indirectly paid. </strong></p><p>It is not about whether the service itself is paid but whether the service is rendered within the context of the creation of an added value with some kind of financial compensation.</p><h3 data-id="example-of-direct-payment%3A">Example of direct payment:</h3><ul><li>a customer pays you for providing support </li></ul><h3 data-id="examples-of-indirect-payments%3A">Examples of indirect payments:</h3><ul><li>a software company sells a software product for which it offers free support via TeamViewer</li><li>teamwork among colleagues within a company</li><li>use in associations and non-profit organizations </li><li>access to a company computer for work-related activities</li></ul><p>In the above-mentioned cases for indirect payment, TeamViewer is used for creating an added value, the payment takes place indirectly through salaries or a combination of sales/support activities.</p><p><br></p><h3 data-id="-2"></h3><h2 data-id="family-and-friends">Family and friends</h2><p>In any case, the use of TeamViewer with family and friends <strong>without any financial compensation</strong> is considered as personal use.</p><p><br></p><h3 data-id="-3"></h3><h2 data-id="falsely-detect-commercial-usage">Falsely detect commercial usage</h2><p>If your TeamViewer falsely detects a commercial usage, please refer to<a href="https://community.teamviewer.com/t5/Knowledge-Base/Why-do-I-see-Commercial-use-suspected-Commercial-use-detected/ta-p/5265" rel="nofollow noreferrer ugc"> this article </a>to find more information and a link to the form to request the unblocking of your TeamViewer ID.</p><p><br></p><h3 data-id="-4"></h3><h2 data-id="using-teamviewer-on-a-server-os">Using TeamViewer on a server OS</h2><p>If your machine runs a Windows Server operating system (e.g. Win 2008, Win 2012...), this will classify your usage as commercial automatically in case you installed TeamViewer on the device prior to September 17th, 2020.</p><p>For information, please see: </p><div class="js-embed embedResponsive" data-embedjson="{"body":"This article applies to all TeamViewer users getting the message \"Your trial has expired\". General Updated information from September 17th, 2020: In case you are installing TeamViewer on or after September 17th, 2020, you are no longer able to start a trial directly during the installation. Instead, the software will offer…","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/5267-why-do-i-see-teamviewer-trial-your-trial-period-has-expired","embedType":"link","name":"Why do I see TeamViewer trial - 'Your trial period has expired' ? - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/5267-why-do-i-see-teamviewer-trial-your-trial-period-has-expired" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/5267-why-do-i-see-teamviewer-trial-your-trial-period-has-expired </a> </div><p><br></p> </article> </main>
