This article applies to all TeamViewer users who would like to purchase a Business-, Premium- or Corporate plan.
General
TeamViewer offers different plans for the commercial use of the TeamViewer software.
Please feel free to reach out to our Sales department to discuss your individual needs or check our online license assistant for the best fitting plan for your business.
Can I test TeamViewer before purchasing?
Yes, you may have a free and non-binding test of TeamViewer for the use in a commercial environment for 7 days. This period can be extended.
Start your trial now by downloading TeamViewer from our website: https://www.teamviewer.com/download/
Which payment methods do you offer?
We accept payments via bank transfer, credit card/debit card, and PayPal Express Checkout. For more information on payment methods available for your country, or to pay by credit card, please visit our Payment Portal.
Within the Payment Portal you can also update the credit card associated with your TeamViewer license.
📌Note: You will need the email address used for purchase as well as the invoice number associated with the license in order to load the payment portal or credit card update portal.
We accept payments via the following debit cards:
Country: Brazil
Debit card: Boleto
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Country: China
Debit card: UnionPay
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Country: Denmark
Debit card: Dankort
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Country: France
Debit card: Carte Bleue, Carte Bancaire
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Country: Italy
Debit card: CartaSi, Postepay
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Country: Spain
Debit card: 4b, Euro6000, Servired
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Country: Japan - please find all information here:
Rest of World (where available):
- MasterCard,
- Visa,
- AmericanExpress,
- JCB,
- Diners Club,
- Discover,
- VisaElectron,
- Maestro,
- Debit Mastercard
📌Note: The logos for the different payment methods are only shown on the website, when you choose the related payment method.
How can I order a license?
You can place your order anytime by phone, email, fax or online in our web shop. If you are not sure which license meets your needs best, please feel free to contact us, we would be delighted to help you.
The following online help might make the decision, which license suits you best, easier:
Go to the license assistant.
My subscription renewed. Do I need to take any action?
No; when the subscription renews, no new activation is required. You may continue using TeamViewer with your devices with no interruption!
Here you can read how to activate your plan, if you feel like the plan is not yet activated on your account.
Do I have to activate my plan on my customer’s side as well?
No, you should only do this in exceptional cases.
For commercial use TeamViewer requires an active license plan only on one side of the connection.
📌Note: If you activated your plan on your customer’s side they could technically use your plan.
What is the purpose of the license keys for the AddOn channels?
You will only need the keys as a proof of purchase for the AddOn channels. All TeamViewer installations are activated with your Premium / Corporate license key (only on your not the client’s end!). The AddOn channels do not need to be activated separately as the system automatically checks how many AddOn channels are associated with the respective main license.
Do I have to activate my TeamViewer plan on every device?
No. It is sufficient that you activate your plan on your TeamViewer account.
This applies to all TeamViewer applications on Windows, Mac, Linux, iOS, Android, Windows Phone and BlackBerry.
📌Note: If you connect to mobile devices (iOS or Android), a licensed connection is possible using the Business-, Premium- and Corporate plan with an AddOn for "Mobile Device Support".
📌Note: Please note the restrictions that limit the possible number of simultaneous TeamViewer sessions of your plan.
TeamViewer for non-profit organizations
TeamViewer is proud to support nonprofit organizations and offer them ongoing discounts off the current list price.
If you would like to use TeamViewer within your NGO/non-profit organization, please fill out the form on the following page for the Application for Nonprofit Discount to see if your nonprofit qualifies, and the team will get back to you.
I am a value added reseller. Do I get special conditions?
Thank you for your interest in reselling TeamViewer. In case you currently aren’t registered up as a Distributor or Reseller and would like to benefit from our special conditions, please visit us on our Channel partner site.
We look forward to hearing from you!
Cancellation or Refund
Please see the following Community Article: All About Subscriptions. For any individual license questions (incl. cancellation and refund) please contact our Sales team directly.
