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/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1396px; margin: 0 auto; } .footer .follow-cta, .footer a { color: #6B829B; font-size: 12px; margin-right: 10px; text-decoration: none; } .footer a:hover { color: #0276b3; } .footer .social-link img { height: 15px; width: auto; margin-right: 20px; } .footer .social-link:last-of-type img { margin-right: 0 } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; display: flex; align-items: center; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-T9RD3NN" height="0" width="0" style="display:none;visibility:hidden"></iframe>

Not ready. Please check your connection - TeamViewer Support

This article applies to all TeamViewer users.

General

For the most part, TeamViewer is able to make connections without any special configuration of a device. However, it is possible that your TeamViewer may indicate a red light and the message Not ready. Please check your connection.

Here are a few things you can check if you experience this alert:

Did your general setup change?

Is your internet connection working? Try to load a webpage or other web-based application

Did anything change on your IT setup?

Can TeamViewer reach the internet?
- If not, please open Port 5938 for outgoing connections

https://community.teamviewer.com/English/kb/articles/4139-which-ports-are-used-by-teamviewer

Did TeamViewer work just a few minutes ago?

Exit TeamViewer or reboot the device
- On Windows: Go to Connections -> Exit TeamViewer
- On Mac: Go to TeamViewer -> Quit TeamViewer

All updates about the current status of all TeamViewer Services can be found here
Did you check our Status page?

https://status.teamviewer.com/