Use Remote Session Toolbar on Windows - TeamViewer Support
<main> <article class="userContent"> <h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users in a connection from Windows to Windows devices. </em></p></div></div><p>During a TeamViewer remote control session, the <strong>TeamViewer Remote Session Toolbar</strong> appears on the top of the screen of the local computer.</p><p>This article explains all available features of the toolbar in a connection from a Windows device.</p><p>📌<strong>Note</strong>: For connections from macOS please see <a href="https://community.teamviewer.com/English/kb/articles/75587-use-remote-session-toolbar-on-macos" rel="nofollow noreferrer ugc">this article</a>. </p><p><br></p><h3></h3><h2 data-id="the-toolbar's-functions">The toolbar's functions</h2><p>This is the main view of the Windows Remote control toolbar.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/IPUW2NC6YDPX/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/IPUW2NC6YDPX/image.png" alt="image.png" height="114" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The following chapters describe each of the different features found in the remote control toolbar.</p><h3 data-id="-1"></h3><h2 data-id="x-closing-the-session">X - Closing the session</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/YI7W5XD4RMMK/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/YI7W5XD4RMMK/image.png" alt="image.png" height="114" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>With this button, you can close the remote session. If a <strong>lock symbol</strong> is visible, it means that the Windows session of the remote device will be locked after closing the TeamViewer session.</p><p>📌<strong>Note: T</strong>his function can be changed in the TeamViewer settings of your local computer under <strong>Advanced</strong> → <strong>Advanced settings for connections to other computers</strong> --> <strong>Lock remote computer.</strong> You can choose between <strong>Always</strong>, <strong>Never</strong>, and <strong>Automatic</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/GD04E4KIOW8B/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/GD04E4KIOW8B/image.png" alt="image.png" height="503" width="731" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><ul><li><strong>Always</strong>: At the end of every TeamViewer session the remote device will be locked, regardless of the device's status prior to the session</li><li><strong>Never</strong>: At the end of every TeamViewer session the remote device will remain unlocked and visible, regardless of the device's status prior to the session</li><li><strong>Automatic</strong>: If the remote device was locked prior to the session, the device will again lock at the end of the session. If the device was unlocked prior to the session, it will remain unlocked</li></ul><p>📌<strong>Note:</strong> It is recommended to always end a session using the X in the remote control toolbar. It is not recommended to end sessions via the Windows closing X found in the upper right corner of the session.</p><p><br></p><h3 data-id="-2"></h3><h2 data-id="home">Home</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/UG37JT1U148Y/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/UG37JT1U148Y/image.png" alt="image.png" height="114" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The <strong>home button</strong> pulls up the <strong>General Information</strong> tab of the <a href="https://community.teamviewer.com/English/kb/articles/26661-extended-remote-device-dashboard" rel="nofollow noreferrer ugc"><strong>Extended Remote Device Dashboard</strong></a>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/44WLAPWF5CUS/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/44WLAPWF5CUS/image.png" alt="image.png" height="996" width="1760" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>This provides useful information about the remote device:</p><p>1) The total number of <strong>processes</strong> running on the remote device</p><p>2) The <strong>Performance </strong>of the device</p><p>3) <strong>Disk health</strong> information</p><p>4) <strong>Security</strong> information</p><p>5) <strong>Session</strong> information</p><p>6) <strong>Device </strong>information</p><p>7) <strong>System environment</strong></p><p>More information on the Extended Remote Device Dashboard can be found here: </p><div class="js-embed embedResponsive" data-embedjson="{"body":"General This article applies to all TeamViewer users. The Remote Device Dashboard allows you to quickly find and fix issues on remote devices, saving time on TeamViewer sessions. The remote device dashboard displays all relevant details and technical information about the remote device, as well as information about the…","photoUrl":"https:\/\/us.v-cdn.net\/6032394\/uploads\/QOC82OVO5T1G\/share-image-community-links-287-29.png","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/26661-extended-remote-device-dashboard","embedType":"link","name":"Extended Remote Device Dashboard - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/26661-extended-remote-device-dashboard" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/26661-extended-remote-device-dashboard </a> </div><p><br></p><h3 data-id="-3"></h3><h2 data-id="actions">Actions</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/R9OLFRVH9TH8/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/R9OLFRVH9TH8/image.png" alt="image.png" height="114" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The <strong>Actions menu </strong>provides quick access to many features in controlling the remote device. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/02UF8HF9VFQC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/02UF8HF9VFQC/image.png" alt="image.png" height="275" width="1486" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h3 data-id="session"><strong>Session</strong></h3><ul><li><strong>End Session</strong><ul><li><strong>End session and lock remote computer</strong> can be found in the drop-down menu below End Session</li></ul></li><li><strong>Leave Note</strong><ul><li>Leaves note for remote user after session end</li></ul></li></ul><h3 data-id="automation"><strong>Automation</strong></h3><p><em>📌</em><strong><em>NOTE: </em></strong><em>Use of the automation feature requires a </em><a href="https://www.teamviewer.com/buy-now/" rel="nofollow noreferrer ugc"><strong><em>Premium License or higher</em></strong></a></p><ul><li>Access to all available <a href="https://community.teamviewer.com/English/discussion/121841/quicksteps-enhance-your-work-speed" rel="nofollow noreferrer ugc"><strong>QuickSteps options</strong></a></li></ul><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/NR1TBLWU5051/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/NR1TBLWU5051/image.png" alt="image.png" height="274" width="220" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <ul><li><strong>Scripts</strong><ul><li>Allows execution of remote scripts during the session</li></ul></li></ul><p>💡<strong>Hint: </strong>For more information about how to execute scripts, please read this article: <a href="https://community.teamviewer.com/t5/Knowledge-Base/OneClick-remote-script-execution-Scripts-for-automation/ta-p/45793" rel="nofollow noreferrer ugc">OneClick remote script execution - Scripts for automation</a></p><h3 data-id="windows-options"><strong>Windows Options</strong></h3><ul><li><strong>Lock</strong><ul><li>Offers multiple options to affect the current user on the remote machine<ul><li><strong>Lock now</strong> locks the remote computer immediately<ul><li>If <strong>Lock on session end </strong>is checked, the device will be locked at the end of the TeamViewer session</li></ul></li><li><strong>Sign out on remote computer</strong> signs the current user logged into the remote machine out, bringing the session back to the login screen</li></ul></li></ul></li><li><strong>Reboot</strong><ul><li>Reboots remote computer immediately<ul><li><strong>Reboot in safe mode </strong>can be found in the drop-down menu below Reboot </li></ul></li></ul></li></ul><h3 data-id="remote-interaction"><strong>Remote Interaction</strong></h3><ul><li><strong>Send Ctrl + Alt + Del</strong><ul><li>Sends Control/Alt/Delete command to remote machine, allowing access to Task Manager and other services</li></ul></li><li><strong>Clipboard</strong><ul><li>Offers access to the shared clipboards in a TeamViewer session<ul><li>If <strong>Use shared clipboards</strong> is checked, both device's clipboards are automatically synced</li><li><strong>Send Clipboard </strong>sends contents of controllers clipboard to the remote device</li><li><strong>Get Clipboard</strong> retrieves contents of remote device's clipboard to the controller device</li></ul></li></ul></li><li><strong>Send key combinations</strong><ul><li>Forwards key combinations (such as Win+E, Ctrl+P, etc) to the remote device, allowing use of all keyboard shortcuts remotely</li></ul></li><li><strong>Disable remote input</strong><ul><li>Remote device's keyboard and mouse are disabled, preventing interruption during maintenance work or other remote connection needs</li></ul></li><li><strong>Show black screen</strong><ul><li>the remote computer's screen <strong>gets immediately hidden</strong> by the TeamViewer security image</li></ul></li></ul><h3 data-id="participants"><strong>Participants</strong></h3><ul><li><strong>Invite additional participants</strong><ul><li>Invite additional TeamViewer users into the same remote session when connected to a remote device</li></ul></li></ul><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/WTZJGR3QUSPC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/WTZJGR3QUSPC/image.png" alt="image.png" height="357" width="342" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>📌<strong>Note: </strong>You can only invite users who are registered in <a href="https://community.teamviewer.com/t5/Knowledge-Base/What-is-a-TeamViewer-Account/ta-p/4442#toc-hId-764335450" rel="nofollow noreferrer ugc">your Computers & Contacts list</a>.</p><h3 data-id="information"><strong>Information</strong></h3><ul><li><strong>Remote System Information</strong><ul><li>Hardware/OS information, similar to what is found in the <a href="https://community.teamviewer.com/English/kb/articles/26661-extended-remote-device-dashboard" rel="nofollow noreferrer ugc">Extended Remote Device Dashboard</a></li></ul></li><li><strong>Connection Information</strong><ul><li>Information related to the current connection between the two devices<ul><li><strong>Duration of connection</strong></li><li><strong>Display resolution</strong></li><li>Remote partner's <strong>TeamViewer version</strong></li><li><strong>Local </strong>and <strong>Remote Fingerprint</strong></li></ul></li></ul></li><li><strong>Remote Update</strong><ul><li>Installs the latest version of TeamViewer on the remote device, if an update is available</li></ul></li></ul><p><strong>💡Hint: </strong>For more information on how to update TeamViewer, please see the following article: <a href="https://community.teamviewer.com/English/kb/articles/4080-how-do-i-update-teamviewer" rel="nofollow noreferrer ugc">Update TeamViewer</a></p><p><br></p><h3 data-id="-4"></h3><h2 data-id="view">View</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/QMV5WBKL58ON/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/QMV5WBKL58ON/image.png" alt="image.png" height="114" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The <strong>View menu </strong>offers quick access to options and capabilities to optimize the current TeamViewer session.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/72C57U4QNJWC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/72C57U4QNJWC/image.png" alt="image.png" height="275" width="1486" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h3 data-id="scaling"><strong>Scaling</strong></h3><ul><li><strong>Best fit</strong><ul><li>Provides balance between remote device's and controller device's current display settings</li></ul></li><li><strong>Original</strong><ul><li>Displays current screen resolution of remote device</li></ul></li></ul><p>📌<strong>Note: </strong>If there is a large difference between the two devices, the remote screen may appear too large or too small to view properly when set to <strong>Original</strong></p><ul><li><strong>Scaled</strong><ul><li>Stretches the remote device display to get the best viewing size on controller computer.</li></ul></li></ul><h3 data-id="quality"><strong>Quality</strong></h3><ul><li><strong>Auto select</strong> <ul><li>Automatically calculate the best balance between <strong>Optimize quality</strong> and <strong>Optimize Speed</strong></li></ul></li><li><strong>Optimize Speed</strong> <ul><li>Optimize the fluidity of the remote session, allowing for a more responsive control </li></ul></li></ul><p>📌<strong>Note: </strong>The <strong>graphic quality</strong> of the remote session may be negatively affected when using <strong>Optimize Speed</strong></p><ul><li><strong>Optimize quality</strong> <ul><li>Optimize the graphic quality of the remote session, allowing for a more accurate display of the remote device's graphics</li></ul></li></ul><p>📌<strong>Note: </strong>The <strong>connection fluidity</strong> of the remote session may be negatively affected when using <strong>Optimize Quality</strong></p><h3 data-id="monitors">Monitors</h3><ul><li>Switch between remote device's monitors by clicking the monitor number</li></ul><div class="embedExternal embedImage display-small float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/B61L7PZ96LSL/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/B61L7PZ96LSL/image.png" alt="image.png" height="73" width="173" loading="lazy" data-display-size="small" data-float="none"></img></a> </div> </div> <ul><li><strong>Monitors as individual tabs</strong> to view the remote device's separate monitors on separate tabs in the same remote control window</li></ul><p><strong>💡Hint: </strong>For more information on how to view multiple monitors with TeamViewer, please see the following article: <a href="https://community.teamviewer.com/English/kb/articles/28069-use-multi-monitor-support-on-windows" rel="nofollow noreferrer ugc">Use multi-monitor support on Windows</a></p><h3 data-id="performance"><strong>Performance</strong></h3><ul><li><strong>Screen Resolution</strong><ul><li>Change current screen resolution of the remote device</li></ul></li></ul><p>📌<strong>Note: </strong>Available resolutions are dependent on the remote device's current options. TeamViewer cannot provide any resolutions not currently provided by the remote device's hardware/OS</p><ul><li><strong>Hide Wallpaper</strong><ul><li>Replaces remote device's wallpaper with blank black overlay</li></ul></li><li><strong>Show remote cursor</strong><ul><li>The mouse cursor of the remote computer will be also visible to the controller during the connection</li></ul></li></ul><h3 data-id="view-options">View Options</h3><ul><li><strong>Refresh screen</strong><ul><li>Sends request to update graphics display of the remote device<ul><li>Can help if screen appears frozen in the connection or many tasks are running on the remote machine</li></ul></li></ul></li><li><strong>Select single window</strong><ul><li>Instead of viewing entire display of the remote device, view an individual screen or app<ul><li>When selected, a crosshair will appear which is used to select the desired window to focus on</li></ul></li></ul></li><li><strong>Show sessions in tabs</strong><ul><li>When connected to multiple devices, each connection appears as a separate tab in the same TeamViewer window</li></ul></li></ul><h3 data-id="full-screen">Full Screen</h3><ul><li><strong>Switch to Full screen</strong><ul><li>The TeamViewer session will appear full screen on the controller computer. To exit full-screen mode, go back to the <strong>View</strong> tab and click on <strong>Leave full screen</strong></li></ul></li></ul><p><br></p><h3 data-id="-5"></h3><h2 data-id="communicate">Communicate </h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/3ZYBK56S9SFN/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/3ZYBK56S9SFN/image.png" alt="image.png" height="114" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The <strong>Communicate menu</strong> provides different methods of communication with the connection partner in a remote control session.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/EPB86ADBSDLL/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/EPB86ADBSDLL/image.png" alt="image.png" height="212" width="965" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h3 data-id="computer-sound">Computer Sound</h3><ul><li><strong>Computer Sound</strong><ul><li>Allows the audio output of the remote device to route through the audio output of the controller's device</li></ul></li></ul><h3 data-id="control">Control</h3><ul><li><strong>Switch sides with partner</strong><ul><li>Reverses roles of the connection - the remote user can now view and control the local user's computer</li></ul></li></ul><h3 data-id="conference-call">Conference Call</h3><ul><li><strong>Call via internet</strong><ul><li>Using Voice over IP (VoIP) a call will be established via the internet. The device's audio inputs and outputs will be used</li></ul></li><li><strong>Call by telephone</strong><ul><li>When selected, <strong>Phone call details</strong> will appear to the right and will bring up a new menu</li></ul></li></ul><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/RX84RCRQ7ZOH/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/RX84RCRQ7ZOH/image.png" alt="image.png" height="222" width="317" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <ul><li>Using the phone number(s) provided, a conference call can be made<p>📌<strong>Note:</strong> A charge is incurred when using the provided conference call phone numbers. This rate will vary based on location</p><ul><li>Custom conference call numbers can also be used in place of the service provided by TeamViewer. This can be configured by selecting <strong>Configure conference data</strong></li></ul><h3 data-id="chat-video">Chat & Video</h3><ul><li><strong>Chat</strong><ul><li>Opens a chat window between devices within the connection, allowing for quick communication</li></ul></li><li><strong>Video</strong><ul><li>Activates a video call. To activate the camera in the call, click the video icon as shown below</li></ul></li></ul><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/9V9RA3G490P6/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/9V9RA3G490P6/image.png" alt="image.png" height="342" width="265" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <h3 data-id="whiteboard"><strong>Whiteboard</strong></h3><ul><li><strong>Annotate</strong><ul><li>Enables the whiteboard function</li></ul></li></ul><p>💡<strong>Hint: </strong>For more information on how to use the Whiteboard, please see the following article: <a href="https://community.teamviewer.com/English/kb/articles/29222-how-to-use-the-whiteboard" rel="nofollow noreferrer ugc">Use Whiteboard in Remote Control</a></p><p><br></p><h3 data-id="-6"></h3><h2 data-id="files-extras">Files & Extras</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/R9V5NQ5NV14M/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/R9V5NQ5NV14M/image.png" alt="image.png" height="114" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The <strong>Files & Extras menu </strong>provides access to additional services from within each remote control session. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/R186ODYZHEG7/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/R186ODYZHEG7/image.png" alt="image.png" height="212" width="965" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h3 data-id="print">Print</h3><ul><li><strong>Activate TeamViewer Printing</strong><ul><li> Enables remote printing</li></ul></li></ul><p>💡<strong>Hint:</strong> The print driver must be installed in order to use remote printing with TeamViewer. For more information about remote printing, please see the following article: <a href="https://community.teamviewer.com/t5/Knowledge-Base/Remote-printing-with-TeamViewer/ta-p/4605" rel="nofollow noreferrer ugc">Remote printing with TeamViewer</a></p><h3 data-id="vpn">VPN</h3><ul><li><strong>Start VPN</strong><ul><li>Enables the <strong>TeamViewer VPN</strong>. </li></ul></li></ul><p>💡<strong>Hint:</strong> The VPN driver must be installed in order to use TeamViewer VPN. For more information about the TeamViewer VPN, please see the following article: <a href="https://community.teamviewer.com/t5/Knowledge-Base/About-TeamViewer-VPN/ta-p/6354" rel="nofollow noreferrer ugc">About TeamViewer VPN</a></p><h3 data-id="screen-recording">Screen Recording</h3><ul><li><strong>Take screenshot</strong><ul><li>Creates screenshot of current display of remote device</li></ul></li><li><strong>Start session recording</strong><ul><li>Begins recording of the remote session</li></ul></li></ul><p>📌<strong>Note: </strong>If <strong>Record partner's video and VoIP</strong> is checked, a prompt will appear asking the remote device to allow their <strong>camera and microphone to be recorded</strong> as well. If no confirmation is given, the recording will still begin but not contain the remote device's video or VoIP. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/14D31N6CT3KP/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/14D31N6CT3KP/image.png" alt="image.png" height="503" width="731" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>💡<strong>Hint: </strong>For more information about how to record a TeamViewer session and how to convert the recording, please see the following article: <a href="https://community.teamviewer.com/English/kb/articles/108867-record-teamviewer-session-or-meeting" rel="nofollow noreferrer ugc">Record TeamViewer session or meeting</a></p><p><br></p><h3 data-id="-7"></h3><h2 data-id="additional-features">Additional Features</h2><h3 data-id="comment">Comment</h3><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/2HEV1GLMX6JV/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/2HEV1GLMX6JV/image.png" alt="image.png" height="114" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The <strong>Comment button</strong> provides the ability to notate connections. This button produces a pop-up window where details regarding the connection can be entered.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/ZE5TLGES7D84/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/ZE5TLGES7D84/image.png" alt="image.png" height="514" width="639" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Comments entered here can be retrieved in the Management Console under Connection Reports. Comments for each session will appear under the Notes column</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/3KYLJC387PYN/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/3KYLJC387PYN/image.png" alt="image.png" height="86" width="1013" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>💡<strong>Hint: </strong>For more information about incoming and outgoing connections reports, please see the following article: <a href="https://community.teamviewer.com/English/kb/articles/2625-connection-reports" rel="nofollow noreferrer ugc">Connection Reports</a></p><h3 data-id="feedback">Feedback</h3><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/Q1KXHWAE7HZR/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/Q1KXHWAE7HZR/image.png" alt="image.png" height="114" width="936" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The <strong>Feedback button</strong> offers you to send your feedback to the <strong>TeamViewer Product Team</strong> during any remote control session.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/U7VO8CMBMFZS/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/U7VO8CMBMFZS/image.png" alt="image.png" height="482" width="516" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>You can provide the following information from this form:</p><ul><li><strong>Feature requests or comments</strong></li><li><strong>Email address </strong></li></ul><p>📌<strong>Note: </strong>While all feedback is read by the TeamViewer Product Team, we cannot guarantee that any specific feedback request will or will not be answered. Regardless, we thank you for your continued support!</p><ul><li><strong>TeamViewer logs</strong><ul><li>This will automatically attach the logs from the device to your feedback</li></ul></li><li><strong>Screenshot</strong></li></ul><p><br></p></li></ul> </article> </main>
