Commenting markers & annotations - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all customers with an </em>Assist AR (formerly TeamViewer Pilot) <a href="https://www.teamviewer.com/en/solutions/augmented-reality-remote-support/?&_ga=2.13135863.1125108295.1637564632-1438466579.1611037515#pricing" rel="nofollow noreferrer ugc"><em>license.</em></a></p></div></div><p>During a TeamViewer Assist AR call, you can add text comments to markers & annotations.</p><p><br></p><h3></h3><h2 data-id="how-to-add-text-comments-to-placed-arrows">How to add text comments to placed arrows?</h2><p>2) In an Assist AR call, select an annotation you would like to comment by clicking on it.</p><p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/846B3BU8EV0W/contextual-markers-26-annotations.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/846B3BU8EV0W/contextual-markers-26-annotations.png" alt="Contextual markers & annotations.png" height="1080" width="1920" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><p>You can then comment the selected annotation in the bottom left text box.</p><p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/LDPRKRDK9I01/comment-markers-26-annotations.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/LDPRKRDK9I01/comment-markers-26-annotations.png" alt="comment markers & annotations.png" height="1080" width="1920" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>3) Once the text has been entered, a circle with 3 dots will display on top of the selected arrow. On the expert side, the text comment appears above the text box.</p><p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/0OTBLLARIUB3/text-entered.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/0OTBLLARIUB3/text-entered.png" alt="text entered.png" height="1080" width="1920" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>4) On the remote side, the text comment appears at the top of the screen.</p><p><br></p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/XBJSMAEWEUOD/mobile-commented-marker.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/XBJSMAEWEUOD/mobile-commented-marker.png" alt="mobile commented marker.png" height="728" width="358" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p> </p><h3 data-id="-1"></h3><h2 data-id="additional-information">Additional information</h2><ul><li>If you would like to edit a commented marker, simply select that marker and re-enter the text.</li><li>Both the expert and remote side have the permission to select markers but only the expert can add/edit commented markers.</li><li>Please note that the arrows from the expert side are <strong>orange</strong> and those from the remote side are <strong>blue</strong>.</li></ul><p><br></p><h3 data-id="-2"></h3><h2 data-id="further-reading">Further reading</h2><ul><li><a href="https://community.teamviewer.com/English/kb/articles/46456-how-do-i-use-teamviewer-pilot" rel="nofollow noreferrer ugc">How do I use TeamViewer Assist AR (formerly TeamViewer Pilot) </a></li><li><a href="https://community.teamviewer.com/English/kb/articles/108798-features" rel="nofollow noreferrer ugc">Features </a></li><li><a href="https://community.teamviewer.com/English/kb/articles/67655-how-to-activate-your-pilot-license" rel="nofollow noreferrer ugc">How to activate your Assist AR (formerly TeamViewer Pilot) License </a></li></ul><p><br></p> </article> </main>
