Android Host - TeamViewer Support
<main> <article class="userContent"> <h3></h3><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to Android users and experts supporting Android devices.</em></p></div></div><p>The TeamViewer Host app for Android allows for remote control of unattended Android devices. A connection is possible even when the device is not being actively used.</p><p>The Android Host app is ideal for smartphones & tablets, as well for point of sales (POS), ATMs, public displays, vending machines, and more.</p><p> </p><h3 data-id="-1"></h3><h2 data-id="difference-between-quicksupport-and-host-app">Difference between QuickSupport and Host app</h2><p>Both the <strong>TeamViewer QuickSupport app and the TeamViewer Host app</strong> allow remote access of Android devices. Additionally, both can be installed at the same time. Depending on your use case, you can decide which app you prefer.</p><p>The main difference is how you connect; the <strong>QuickSupport app requires confirmation of access</strong> from the remote user; the <strong>Host app allows for unattended access</strong>.</p><p>The Host app <strong>only allows for connections from the account the device is assigned to</strong>. A connection via TeamViewer ID or servicecase is not possible - for this please choose the QuickSupport app.</p><p> </p><h3 data-id="-2"></h3><h2 data-id="specifications-of-the-android-host">Specifications of the Android Host</h2><p>The Android Host has the following specifications and features</p><ul><li>Remote Control (<a href="https://community.teamviewer.com/English/kb/articles/4730-supported-manufacturers-for-remotely-controlling-android-devices" rel="nofollow noreferrer ugc">check compatibility here</a>)</li><li>Real-time screen sharing</li><li><a href="https://www.teamviewer.com/en-us/features/secure-unattended-access/" rel="nofollow noreferrer ugc"><strong>Eco Mode</strong></a> capabilities</li><li><strong>Deployment</strong> of the app (Learn more here: <a href="https://community.teamviewer.com/English/kb/articles/56-deploy-teamviewer-host-for-android-and-assign-the-devices-to-a-teamviewer-account" rel="nofollow noreferrer ugc">Deploy TeamViewer Host for Android and assign the devices to a TeamViewer account</a>)</li><li>The <a href="https://community.teamviewer.com/English/kb/articles/37296-dashboard-in-connections-to-mobile-devices" rel="nofollow noreferrer ugc"><strong>Dashboard</strong> view</a> for the more information regarding the Android device in the connection.<ul><li>CPU, RAM, Battery</li><li>Storage</li><li>device information (manufacturer, Model, Serial number, Operating system, Version, IMEI, UUID, Resolution, Language)</li><li>Network information (WiFi, Network SSID, IP address, MA address)</li><li>Bluetooth</li></ul></li><li><strong>Secured connection</strong> with 256 bit AES session encoding</li><li><a href="https://www.teamviewer.com/en/info/android-file-transfer-to-pc/" rel="nofollow noreferrer ugc">Bi-directional <strong>file transfer</strong></a></li></ul><p> </p><h3 data-id="-3"></h3><h2 data-id="download">Download</h2><p>You can download the Host app for Android on Google Play, on the TeamViewer Website, or even download the <a href="https://download.teamviewer.com/download/TeamViewerHost.apk" rel="nofollow noreferrer ugc">apk here directly</a></p><div class="js-embed embedResponsive" data-embedjson="{"body":"Mirror your Android devices to any computer from anywhere, at any time! Permanently access your unattended Android devices (smartphones, tablets, POS, set-top boxes, displays, and much more).\n\nFeatures: \n• Remote control\n• Real-time screen sharing \n• View device information\n• Transfer files (Back and forth)\n• App list (Uninstall apps)\n• Process list (Stop processes)\n• Push and pull Wi-Fi settings\n• Store confidential information into the device clipboard\n• Secured connection with 256 bit AES session encoding\n\nEasily access your Android devices unattended, anywhere, and any time.","photoUrl":"https:\/\/play-lh.googleusercontent.com\/sCxj1hlbu0aZSKV1MQ4eS18q9Y_3hg1evzTzdgDz2suCWCLz_zEWS6exvcPueX3MJQ","url":"https:\/\/play.google.com\/store\/apps\/details?id=com.teamviewer.host.market","embedType":"link","name":"TeamViewer Host - Apps on Google Play"}"> <a href="https://play.google.com/store/apps/details?id=com.teamviewer.host.market" rel="nofollow noreferrer ugc"> https://play.google.com/store/apps/details?id=com.teamviewer.host.market </a> </div><div class="js-embed embedResponsive" data-embedjson="{"body":"With TeamViewer for Remote Control for Google Android, you can control remote computers within seconds. Just download and get started!","photoUrl":"https:\/\/static.teamviewer.com\/resources\/2018\/12\/Facebook_v1.png","url":"https:\/\/www.teamviewer.com\/en\/download\/android\/","embedType":"link","name":"TeamViewer App for Google Android"}"> <a href="https://www.teamviewer.com/en/download/android/" rel="nofollow noreferrer ugc"> https://www.teamviewer.com/en/download/android/ </a> </div><p><br></p><h3 data-id="-4"> </h3><h2 data-id="compatibility">Compatibility</h2><h3 data-id="operating-system">Operating system</h3><ul><li>For the TeamViewer Host app<strong> Android, 5.1 or later</strong> is required. Learn more about <a href="https://community.teamviewer.com/t5/Knowledge-Base/Which-operating-systems-are-supported/ta-p/24141#toc-hId--2077254640" rel="nofollow noreferrer ugc">Which Operating Systems are Supported</a></li></ul><h3 data-id="devices">Devices</h3><ul><li>Control of remote Android devices is dependent upon the manufacturer of the device; not all devices can be controlled (some may only allow screensharing). Please read this article to learn more about compatible devices for remote control: <a href="https://community.teamviewer.com/English/kb/articles/4730-supported-manufacturers-for-remotely-controlling-android-devices" rel="nofollow noreferrer ugc">Supported manufacturers for remotely controlling Android devices</a> Please keep in mind that the Universal Add-On is not available for the Host</li></ul><h3 data-id="deployment">Deployment</h3><ul><li>Read more about <a href="https://community.teamviewer.com/English/kb/articles/44-mass-deployment-for-teamviewer-host-for-android" rel="nofollow noreferrer ugc">Mass deployment for TeamViewer Host for Android</a> </li></ul><h3 data-id="deployment-per-mdm">Deployment per MDM</h3><ul><li>Appconfig is supported for deployment per MDM: <a href="https://community.teamviewer.com/English/kb/articles/56-deploy-teamviewer-host-for-android-and-assign-the-devices-to-a-teamviewer-account" rel="nofollow noreferrer ugc">Deploy TeamViewer Host for Android and assign the devices to a TeamViewer account</a></li></ul><p> </p><h3 data-id="-5"></h3><h2 data-id="first-steps">First steps</h2><p>After downloading and installing the Host app, you need to assign the device to a TeamViewer account.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16579i679A0A7ED535BE67.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16579i679A0A7ED535BE67.jpg" alt="Host_app_1.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>After that, the app shows the assigned account and a quick guide at the top, on how to connect to the app:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16580iA70855CEC83B4227.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/lithium_attachments/16580iA70855CEC83B4227.jpg" alt="Host_app_2.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>To connect to the Android device, please log in to your <strong>Computers & Contacts</strong> list on your Windows or Mac device or log into the <strong>Management Console </strong>and choose the device from your list. Click <strong>Connect</strong>.</p><p> </p><h3 data-id="-6"></h3><h2 data-id="what-is-the-eco-mode">What is the Eco Mode?</h2><p>The Android Eco Mode feature of TeamViewer will help conserve the device's battery life and mobile data (3G or LTE) when TeamViewer is active on the device. If activated, the devices will <strong>show as offline</strong>; you will still be able to start the app remotely, however, from within the Computers & Contacts list and connect to it.</p><p>After closing the TeamViewer connection, the app will go back to the Eco Mode after 10 minutes.</p><p><strong>You can use Eco Mode on devices running Android 5 or higher.</strong></p><p> </p> </article> </main>
