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[📌] TeamViewer Glossary - Get started here
This article applies to all TeamViewer users and customers. About this glossary This glossary has been built as a starting point for all TeamViewer customers. Here, you will find links to articles within our Knowledge Base categorized and collected based on different topics. Please use the table of content to browse the…
⚠Why do I see 'Commercial use suspected' / 'Commercial use detected'
This article applies to TeamViewer users without a license who have been suspected or detected for commercial use or got a Connection Time Out. General We want to address the feedback about users being suspected or detected for commercial use. Link to request the reset TL;DR Some free users have been asked to purchase a…
32-bit or 64-bit client
This article applies to all TeamViewer users and customers. General TeamViewer provides 32-bit and 64-bit versions of our desktop clients on Windows, macOS, and Linux. You should install the version that matches the architecture of your operating system: For 32-bit operating systems, you must install the 32-bit version of…
Account security
This article applies to all TeamViewer users. General As evidenced by the various certificates we hold e.g. for use in banks, TeamViewer adheres to the highest security standards. These standards are well documented and openly communicated in our Trust Center. An integral part of the TeamViewer experience is your…
Activate System Monitoring
This article applies to all TeamViewer IoT users and requires TeamViewer IoT Agent 2.8.14 or higher. General How to Setup General TeamViewer IoT comes with a pre-configured monitor for monitoring the operating system of your Edge Device. You can use this feature to keep track of the following device operating system…
Active Directory Connector (AD Connector)
This article applies to TeamViewer customers with a Premium, Corporate, or Tensor license. The TeamViewer Active Directory Connector (AD Connector) helps administrators to create and setup TeamViewer accounts easily and centrally for all employees in a company via Active Directory without the need of adapting and using…
Add TeamViewer apps to macOS Mojave accessibility with Mobile Iron
This article applies to all TeamViewer customers with a Corporate or Tensor license. This article applies to TeamViewer version 14.3 or newer. This article applies to macOS Mojave and newer (macOS 10.14+) Introduction This article explains how you can deploy TeamViewer in a mass deployment scenario to macOS Mojave by…
Adding sensors with Easy Setup
This article applies to all TeamViewer IoT users and requires TeamViewer IoT Agent 2.8.14 or higher. General The “Easy Setup“ feature for adding sensors is intended to provide an intuitive and easy user experience which will lead through the setup steps in adding the sensors. How to setup Login in TeamViewer IoT Management…
Advanced Device Grouping
This article applies to TeamViewer customers with a Premium, Corporate or Enterprise/Tensor subscription plan using Custom Device Information. General The Advanced Device Grouping is based on the Custom Device Information. Therefore - to use Advanced Device Grouping the parallel usage of Custom Device Information is…
Advanced troubleshooting for TeamViewer remote printing
This article will give you some advanced guidance for getting your remote printing job up and running when nothing else has worked. General This article assumes that your have a compatible EMF or Post Script language printer and the remote printing driver installed on both machines. If you have not already done so or would…