Brandoaz ✭✭

I keep getting appears to be used for commercial use on the windows teamviewer app. Now the temviewer exe for PC tells me i have 5 minutes and then i and locked out for and extended period of time ..but it appears to only happen specifically when connecting to my elderly mothers machine . I do not use this commercially, i…

thank you , i installed the app and it does seem to be working, fingers crossed it remains.

i have all that information, the issue is i cannot add that ID or start another ticket so to speak because the system is recognizing ME being logged into teamviewer and already submitted( with my ID)

install the remote app onthe remote machine or local, or both?

@veryounique they are looking for the ID that is a NUMBER Open teamviewer , on the left side click "remote control." In the Box on the left is Your ID( below that is a password)

So i went through the process of resetting my ID as i though that was the issue reset, which went fine and i received the email that i had been unblocked . i connect to a number of family members PC to manage. i am able to connect to all of them except, one, my Mothers, where in i am still timed out after less than a…

Good day: I have and use a free teamviewer account to help with technical issues for my family, I don't use it that often. Today my mother messaged me that she was having an issue and needed some help so i logged in, within 15 seconds i was logged out and presented with a dialogue box: i waited until the time prescribed…

I have and use a free teamviewer account to help with technical issues for my family, I don't use it that often. Today my mother messaged me that she was having an issue and needed some help so i logged in, within 15 seconds i was logged out and presented with a dialogue box: i waited until the time prescribed was over and…

Just wanted to say thank you to Teamviewer for resoving my issue as i posted it below . i am back to being able to use the free version without issue. Not sure if this post or the trouble ticket i submitted or both that triggered the help. Thank you again @Brandoaz wrote:i know there are several threads, but maybe just…

i know there are several threads, but maybe just maybe someone can get me back in action: first got "tagged" back in march ,submitted ticket # : 3966522, resolved in 4 days: got tagged agian 5 days ago, responsed to the original ticket and was told no issue/ mo comerial use suspected. i tried again, still getting the popup…