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Brandoaz ✭✭

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Brandoaz
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  • I keep getting appears to be used for commercial use on the windows teamviewer app. Now the temviewer exe for PC tells me i have 5 minutes and then i and locked out for and extended period of time ..but it appears to only happen specifically when connecting to my elderly mothers machine . I do not use this commercially, i…
  • thank you , i installed the app and it does seem to be working, fingers crossed it remains.
  • i have all that information, the issue is i cannot add that ID or start another ticket so to speak because the system is recognizing ME being logged into teamviewer and already submitted( with my ID)
  • install the remote app onthe remote machine or local, or both?
  • @veryounique they are looking for the ID that is a NUMBER Open teamviewer , on the left side click "remote control." In the Box on the left is Your ID( below that is a password)
  • So i went through the process of resetting my ID as i though that was the issue reset, which went fine and i received the email that i had been unblocked . i connect to a number of family members PC to manage. i am able to connect to all of them except, one, my Mothers, where in i am still timed out after less than a…
  • Good day: I have and use a free teamviewer account to help with technical issues for my family, I don't use it that often. Today my mother messaged me that she was having an issue and needed some help so i logged in, within 15 seconds i was logged out and presented with a dialogue box: i waited until the time prescribed…
  • I have and use a free teamviewer account to help with technical issues for my family, I don't use it that often. Today my mother messaged me that she was having an issue and needed some help so i logged in, within 15 seconds i was logged out and presented with a dialogue box: i waited until the time prescribed was over and…
  • Just wanted to say thank you to Teamviewer for resoving my issue as i posted it below . i am back to being able to use the free version without issue. Not sure if this post or the trouble ticket i submitted or both that triggered the help. Thank you again @Brandoaz wrote:i know there are several threads, but maybe just…
  • i know there are several threads, but maybe just maybe someone can get me back in action: first got "tagged" back in march ,submitted ticket # : 3966522, resolved in 4 days: got tagged agian 5 days ago, responsed to the original ticket and was told no issue/ mo comerial use suspected. i tried again, still getting the popup…