Comments
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Buenas @Juanpalma Gracias por su mensaje. Si desea cancela su subscripcion, por favor cree un ticket ingresando a la siguiente pagina https://www.teamviewer.com/es/support/ Una vez creado un representante atendera su caso a la mayor brevedad posible. Saludos, Christian
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Buenas @Fernandoguz Esto regularmente pasa cuando el proveedor no permite el uso de TeamViewer. Otra razon es que los servidores DNS no resuelven los servidores de TeamViewer correctamente. En estos casos nosotros sugerimos utilizar un servidor DNS diferente al provisto por el ISP. Por ejemplo, usted puede utilizar los DNS…
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Buenas, Este mensaje sale cuando la cuenta no ha sido confirmada o el enlace de confirmacion ha expirado. Por favor confirme si su cuenta fue activada e intente nuevamente. Saludos, Christian
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Buenas, Para instalar TeamViewer en Kali tan solo utilice el comando apt install ./teamviewer_amd64.deb Esto asumiendo que esta en el mismo directorio que el archivo que ha descargado y asumiendo que ese es el nombre del instalador. Este comando es muy bueno y elimina el uso de multiples comandos para instalar. Saludos,…
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Estimado @jcfateam, La funcionalidad de impresion remota una vez se conecta se activa manualmente desde la barra de heramientas y queda disponible hasta que se desconecta o hasta que deshabilita la funcionalidad. Esta seria la unica forma al momento de activar la impresion remota. Saludos, Christian
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Buenas @MarceloRondini , Gracias por su consulta. Este caso debe ser manejado en privado para asistirle mejor. ¿Seria posible que nos envie un ticket? Por favor dirijase a esta pagina para crear el mismo https://www.teamviewer.com/es/support/ Esperamos su respuesta. Saludos, Christian
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Buenas @RicardoTVFernan Esta funcionalidad solo esta disponible para usarios que tienen una licencia comercial. Vas a notar que la licencia gratuita no permitira el uso de esta funcionalidad. Si desea informacion de licenciamiento, no dude en llamarnos. Utiliza los numeros que aparecen en:…
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Buenas @Ganipo , Segun el mensaje, TeamViewer no ha podido instalar correctamente. Lo primero que debe hacer es reiniciar el computador y tratar nuevamente. Si esto no funciona asegure que no haya algun software de seguridad que bloquee la instalacion de TeamViewer. Esperamos que esto le sirva de ayuda. Saludos, Christian
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Buenas, Segun comenda parece que utiliza una licencia business. Seria bueno evaluar su caso en particular por medio de un ticket. Para esto le recomendamos que visite la pagina https://www.teamviewer.com/es/support/ Uno de nuestros agentes le asistira con su situacion lo antes posible. Saludos, Christian
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Buenas @apaez Gracias por su mensaje. Puesto que este caso requiere ser manejado por medio de un ticket en breve recibira uno de mi parte para ponerle en contacto con alguien que pueda manejar su caso. Estamos para servirle. Christian
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Buenas @rigonzal, TeamViewer 15 esta soportado en Ubuntu 16.04, 18.04 y 19.x. Esto significa que puede utilizar TeamViewer en cualquiera de esta distribuciones como según fue diseñado. Puesto que la versión 18.04 es de tipo LTS es recomendable que utilice esta distribución. Así puede garantizar estabilidad y seguridad a…
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Dear MGogulapati, Have you tried disabling UDP? Another solution is force TeamViewer to work on outgoing port 80. On Linux, open your choice of a file editor and add the following line in the global.conf file that can be located here: /opt/teamviewer/config/global.conf First, stop the daemon with the command sudo…
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Dear michelep, Thank you for your message. Have you tried to make the update using a Local Admin account or a Domain Admin? That should fix your issue. Best regards, Christian
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Dear MPotamia, Thank you for your feedback. The reason that you're having this issue is that the Rasbian 7 doesn't include the package versions needed. To be able to get the newest packages for your version it's recommended to update your distro to the newest one. Is it possible for you to use the latest Raspbian version?…
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Dear MPotamia, Thank you for your post. Is it possible to send us the output of the following commands? sudo dpkg -i ./teamviewer-host_13.0.5641_armhf.deb sudo apt-get install -f This will help us understand your issue. Have a great day! Best regards, Christian
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Dear J_Reis, Thank you for your message. I'll like to assist you in this case and try to reproduce the issue. May you please let me know what desktop environment are you using? For example Gnome, KDE , LXDE, etc. May you please check these dependencies if they are satisfied? dpkg-query -l libc6 libdbus-1-3 libqt5gui5…
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Dear Users, Thank you for your posts Our developers are working hard to bring the native version with the features you need. At this moment the features you mentioned are not available. They also want to listen what features are most important to you. May you please have a look at the following article and participate in…
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Dear Azagthot, Thank you for your post. We did release TeamViewer 13 Full Linux version for Linux. Please follow this link for more information. https://community.teamviewer.com/t5/Linux/Update-TeamViewer-13/m-p/24537#M1131 Hope you enjoy it! Best regards, Christian
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Dear JNA, Thank you for your post. You may use the chat through the management console. To do so please log in using your TeamViewer account to https://login.teamviewer.com Hope this works for you. Best regards, Christian
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Dear devilhacker, Thank you for your post and screenshot provided. This looks like you have missing dependencies make sure you have the following dependencies satisfied: * libc6 (>= 2.17), * libdbus-1-3, libqt5gui5 (>= 5.2.1), * libqt5widgets5 (>= 5.2.1), * libqt5qml5 (>= 5.2.1), * libqt5quick5 (>= 5.2.1), * libqt5webkit5…
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Hi Chiron, Thank you for your post. Unfortunately, TeamViewer Full version 13 is not available. Our developers are working hard to release a fully native solution. We hope our Linux users love it. However while the Full version is released, as a workaround you can do the following. If you have google chrome installed on…
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Dear rootsandculture, Thank you for your post. The reason that you're not able to download is that link is not valid. May you please use this link instead? https://download.teamviewer.com/download/linux/version_13x/teamviewer-host_amd64.deb Have a try and let us know if this one works for you. Have a great day! Best…
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Dear lupetalo, Thank you for your post. There's a new version that you may check to confirm if your issue is solved. If you're using full version please download the version v12.0.85001 from our website. https://www.teamviewer.com/en/download/linux/ If you're using host version you may use the following command to update…
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Dear maiux, Thank you for contacting TeamViewer. May you please let us know what's the resolution of the eee-90 device? We are looking forward to your comments. Best regards, Christian
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Dear SysAdmin, Thank you for contacting TeamViewer. May you please update to the latest version to see if the issue persists? To do so, please run the following command sudo apt-get install --only-upgrade teamviewer-host Hope this solution works for you. Best regards, Christian
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Dear Afsah, Thank you for contacting TeamViewer. Is it possible display the out that you're getting to solve your issue? We are looking forward to your comments. Best regards, Christian
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Dear abhisheksha, Thank you for contacting TeamViewer. May you please check if you can access the following website? master1.teamviewer.com We are looking forward to your comments. Best regards, Christian
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Dear B2I, Thank you for your post. Yes, you get the point. Headless systems might suffer this issue. TeamViewer grabs video directly from the video card. If the video card doesn't a monitor connected. It will get in a mode that has a small resolution or very slow performance. What we recommend you use a dummy adapter to…
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Dear abhisheksha, Thank you for your post. Sounds like TeamViewer is not able to grab the session. Some reasons for that can be TeamViewer was started on a virtual X session (They are not supported). Have you tried to restart the TeamViewer service on your CentOS 7 Box? To do so, please run the following command. sudo…
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Dear Mausilveira, Thank you for your post. Getting a black screen can be different issues. Are you using Full or Host version? What's the TeamViewer version? What's your video adapter info? Are you using a headless system? Please run the following command to get that information. teamviewer info | grep TeamViewer | grep -v…
