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  • This is interesting from an Aussie colleague (who like me uses TV to fix family machines when travelling for work).https://run.teamviewer.com/fum-metering-conn-sub-au/ No rollover, monthly sign up needed, doesn't define a session for these purposes (eg is a session any continuous connection however long? Is there a max…
  • @timwuz28 wrote:I also have the same problem this morning. I don't believe you need to submit log file from all PCs. I believe you only need to submit the log file and ID for the PC that's having trouble connecting to the other devices. The reason I said that is, I'm able to grab another PC from my network and access the…
  • @PeteMc Thanks for the suggestion, your post seems to have been deleted. I do need something which supports Macs as well as Windows. Frustratingly I've just realised I have to raise a ticket and upload a logfile for each machine in my group. So that will be 6 or 7 tickets and the most critical machines are those with…
  • Interestingly the message tells me they have a 'high volume of requests at this time'. However looking at the dates of reports, this is obviously a long running issue so not sure how confident I am in a fix. I support elderly relatives who I'd need to visit to change their software (if they could do this themselves they…
  • Same problem here. I use TeamViewer to connect home and support family members, including elderly relatives. Probably only 3 connections used regularly as the kids are old enough to solve most of their own problems now. I've been cut off without warning or any indication as to why I've been flagged as commercial. I've…