Robyw1 ✭✭

I tried to follow all the steps to so my PC can be “woken up” if it is powered off. But I can’t find the “wake-up” option when trying to connect. The settings cog doesn’t have the wake up button. Is it because I haven’t set up my PC that is off properly? I have gone to the BIOS power and I have opened port 9 on the router and I have configured the options in the Team Viewer of the PC that I want to try to wake up. Is there something else I am missing? When I try to connect to the offline PC I get the can’t do error message.

Comments

Found answer here https://community.teamviewer.com/English/kb/articles/109262-deactivate-two-factor-authentication. Read "via recovery code"

in New phone - 2FN - Need set up key for Authenticator App Comment by Robyw1 January 11
hillsterr Did you every get an answer? I have the same issue

in Two Factor Authentication Reset Comment by Robyw1 January 11
Tone87 did you end up getting an answer? my old phone died and so I need to set up the authenticator app but I don't have the QR code or set up key. I can't turn it off because I need the authenticator security code. I have the recovery code but I don't know what that is for - it says it is if you lose your phone but I…

in Remove Two factor authentication Comment by Robyw1 January 11
@Yuri_T Hi I have a similar issue. I have 2 remote windows 10 PCs at my remote location. From home I can access 1 of those without team viewer app open but with the second one unless I have the team viewer app open the computer is showing offline and I can't access it. I have all the settings applied on all computers eg…

in Remote access without remote user approval each time Comment by Robyw1 January 10
ddi you get an answer?

in Does the TeamViewer app have to be opened on the computer im trying to access?? Comment by Robyw1 January 10
@JoshP I have 2 computers but access to one shows offline and the other online. For both computers the screen goes to sleep not the computer after a period of time, the network access to wake on the computers network settings, and I don't have TeamViewer app open on either. I am trying to access via my Mac from another…

in why does teamviewer show remote pc offline when it is online? Comment by Robyw1 January 8
I have the same issue. I have allowed all PCs to wake for network access, they are all showing in My Computers. One continues to show offline or not connected to the internet but I know that it is on and also connected via ethernet. Is there anything else I need to check?

in Computers Showing Offline when they are Online Comment by Robyw1 January 8
in opening the port forwarding on my router do I use the 10.1.1.255 broadcast address (router doesn’t allow it) or the IP of the computer that I want to wake? Public IP here doesn’t work either

in Wake On LAN Not Working Using Mobile Devices (Android & iOS) Comment by Robyw1 November 2021

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