dmanjarres ✭✭

After 3 months I still don't have any answer from TeamViewer's support team. Does anyone in the community know how to resolve this issue? Thanks in advance.

It's been two months since I posted this entry. I wonder if the Team Viewer's support team has seen it and has any response. Thanks in advance.

I heard from Synology's support team. Here is their last communication: So now we are in the hands of TeamViewer's development team. Hope they could fix this bug at the earliest.

@OcifferAction , you probably got the same message from Synology. I am attaching below an image of the last message: At least this confirms the issue we are experiencing is real. Now the developers from both companies need to agree who needs to fix it. Let's hope to hear from them in a couple of days.

I created a support ticket with Synology, and this is what I got: "I understand you are having trouble connecting via Teamviewer. Please open the Package Center and stop and start Teamviewer. Verify that the application is configured correctly, and you have signed in. Let us know if you are still having trouble after…