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  • I just tried to connect while looking at the device i was trying to connect to. It says "incoming connection" which starts off as a good sign, but then says "protocol negotiation failed, please try again". Don't know what's up with this thing today.
  • I'm having the same problem. I was able to remote into my PC from my mobile phone earlier today but since then I have not been able to. Since then I've restarted my mobile device and PC. I've also reinstalled the software on my mobile device and logged back in. Still no luck.