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w4lter ✭✭

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w4lter
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  • so... since 12/2019 there is absolut no WAY to control the work profile aka android enterprise on samsung devices. it is possible to control apps at the work profile if the user opens a app, but on the app screen the control freezes again. it seems that teamviewer is no aware of this issue, it is really frustrating to…
  • Hello @JeanK did you read my entire comment? The new version of quicksupport (hotfix) is also broken, at least in our environment (mobileiron + android with work profile + samsung devices) best regards walter
  • @DELMAT we're talking about quicksupport. host is still on 15.2.22
  • new version (15.2.41) shoud fix the black screen. on android 10, that's correct, the black screen is gone, but -> we can't control the device. there is also a new popup information: exposing sensitive info during casting/recording (maybe that's the point?). on android 9, there is still a black screen...? are you guys have…
  • @DELMAT See more information @ https://community.teamviewer.com/t5/Mobile/Samsung-Knox-and-TeamViewer/td-p/78956
  • Hello @Esther , do you have maybe an Update for us? The Version 15.1.24 is broken with Samsung Devices. We only get a Black Screen when QuickSupport is started in a Knox Container.
  • @KlausNV wrote:First of all, i got no answer from the TeamViewer team about publishing the apk. But I got so many messages from you guys about the apk, that I decided to publish the link: [expired link removed ] Have fun with the APK. Maybe you can give some feedback, if things are broken or don't work. Maybe you can…