-
Share the screen on your iPad/iPhone
Since the release of the TeamViewer QuickSupport app for iOS 11, it is generally possible to share your iOS screen via TeamViewer (Classic). Screen sharing allows supporters to provide the best possible support for iPhone and iPad users as they can see exactly what’s happening on the device screen and can guide users…
-
In-App purchase on iOS
TeamViewer offers In-App purchases in the TeamViewer Remote Control app for iOS devices. This article applies to all unlicensed users running TeamViewer Remote Control on iOS. What is an In-App purchase The Apple In-App purchases allow iOS users to buy items (extra content or subscriptions) with just a few actions from…
-
Interaction Methods on iOS
The TeamViewer Remote Control app for iOS provides two modes for interacting with the remote device connected to Touch mode and Mouse mode. This article applies to all TeamViewer (Classic) users. Touch mode vs. Mouse mode Touch mode allows you to use the device as a remote touchscreen; to move the mouse to a specific…
-
Load correct QuickSupport on iPad
When you try to launch a TeamViewer (Classic) connection with the Safari browser, you may be prompted to download a .dmg or a .zip file for TeamViewer QuickSupport, even when you have the TeamViewer QuickSupport app already installed. After downloading, the package does not install and fails to connect you through. This…