-
Activate Two-Factor Authentication
With Two factor authentication, you can protect your TeamViewer account and thus your Computers & Contacts list from unauthorized access with an additional security code. Activate Two factor authentication as described below 👇 This article applies to all TeamViewer (Classic) users. Activate Two factor authentication Log in…
-
Deactivate Two-Factor Authentication
With Two factor authentication, you can protect your TeamViewer account and, thus, your Computers & Contacts list from unauthorized access with an additional security code. There are two possible ways to deactivate Two-Factor Authentication. Deactivate Two-Factor authentication as described below 👇 This article applies to…
-
Disable Two-Factor Authentication enforcement from company members
As a license administrator, you can enforce and disable Two-Factor-Authentication (TFA) on all users within your company profile. By removing the enforcement of two-factor authentication, the selected company members will no longer be forced to use TFA on their accounts. However, they may still activate TFA on their own…
-
Enforce Two-Factor-Authentication on company members
As a company administrator, you can enforce and disable Two-Factor-Authentication (TFA) on all users within your company profile. After enabling this feature, all users of your company profile will have to use Two-Factor Authentication to access their accounts. This article applies to all TeamViewer (Classic) company…
-
FAQ on SMS Validation
SMS validation is currently only available in China. Read the article here: FAQ - 关于 TeamViewer 帐户短信验证的常见问题解答
-
Remove Two-Factor Authentication from company members
If the situation requires it, you can remove Two-Factor Authentication from company members' accounts. Once the removal has been completed, the next time the user logs in, they will be able to connect via e-mail and password only, without using TFA. ⚠ We highly recommend all TeamViewer (Classic) users enabling Two-Factor…
-
Reset Two-Factor Authentication on company members
If a company member has lost access to their account (lost smartphone, issues with authentication app), you can reset TFA for this user. At the next login, the user will be prompted to set up TFA on their account, as described here: 📄 Set up your TeamViewer Account if Two-Factor Authentication is enforced This article…
-
SMS Validation
SMS validation is currently only available in China.
-
Security codes and apps for two-factor authentication
In order to use two-factor authentication (TFA) with your TeamViewer account, you’ll need to use a special authenticator app on your mobile device that can generate the required security codes for you. This article applies to all TeamViewer free users and customers with a Business, Premium, Corporate or Tensor plan. Which…
-
Set up your TeamViewer Account if Two-Factor Authentication is enforced
Two-factor authentication (TFA) for your TeamViewer account provides an extra layer of protection to secure your TeamViewer account from unauthorized access. In addition to your password, a second factor (security code) is needed to log in to your TeamViewer account. You have received an e-mail informing you that your…