This article applies to TeamViewer Servicecamp customers.
Own Mail Server connection
In case if your network administrator or network provider is blocking incoming connections to your mail server, and you need to configure in Servicecamp your own mail server and use it for receiving (IMAP/POP) and sending mails (SMTP) then below is the list of IPs needed to be on the allow list.
- 20.31.105.65
- 20.31.105.251
- 20.31.106.109
- 20.31.106.240
- 20.31.106.252
- 20.31.107.13
- 20.31.107.126
- 20.31.107.152
- 20.31.107.157
- 20.31.107.158
- 20.31.107.236
- 20.31.108.12
- 20.31.108.67
- 20.31.108.73
- 20.31.108.77
- 20.31.108.118
- 20.31.108.252
- 20.31.104.180
- 20.31.104.188
- 20.31.109.11
- 20.31.109.16
- 20.31.109.41
- 20.31.109.50
- 20.31.109.55
- 20.31.104.130
- 20.50.2.69
- 20.76.238.23
- 20.76.239.118
- 20.76.239.161
- 20.76.238.226
- 20.76.236.215
- 20.76.239.248
- 20.76.232.82
- 20.82.30.151
- 20.86.249.48
- 20.86.250.73
- 20.86.248.180
- 20.86.250.255
- 20.86.250.138
- 20.86.252.40
- 20.86.249.20
- 20.86.249.111
- 20.86.251.56
- 20.86.251.108
- 20.86.251.181
- 20.103.182.46
- 20.103.219.24
- 20.103.219.210
- 20.103.220.26
- 20.103.220.39
- 20.103.220.175
- 20.103.221.195
- 20.105.224.15
- 20.126.185.172
- 20.126.185.223
- 20.126.185.249
Notifications from Servicecamp
Depending on your mail server and systems (mostly firewalls and spam filters) that you are using you may need to allow list below IP address in order to get emails from Servicecamp without any problems.
- 54.240.53.148
- 54.240.53.149