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Dashboard
A dashboard is typically the index page for a website and it is the first thing that a user sees after they sign in. Here, it consists of side panels, a navigation menu, shortcuts to solutions, and tiles displaying ongoing calls and service requests. By clicking on New Workflow, the user can instantly start working on a…
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Dashboard
xAssist enables a remote Frontline Expert to see exactly what the on-site Frontline Worker is seeing. It also allows the expert to provide instant, targeted feedback; and instructions by video, audio, text, markers, and document sharing. xAssist Dashboard shows the current information regarding your calls (ongoing,…
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Task List
xInspect is used for managing and assigning tasks to users and teams. Doing so, the solution allows you to create, delete, or export specific tasks. A task can be understood as a workflow. When assigned to a user, it will appear in the user's personal task list under "My Tasks". If assigned to a team, each team member will…
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Task List
xMake is used for managing and assigning tasks to users and teams. Doing so, the solution allows you to create, delete, or export specific tasks. A task can be understood as a workflow. When assigned to a user, it will appear in the user's personal task list under "My Tasks". If assigned to a team, each team member will…
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Incoming and Outgoing Calls
Accepting or rejecting incoming calls Before you make a call it may be helpful to understand the various user types: Web User: A registered user logged in to FCC via the web browser Guest User: An unregistered user invited through email, SMS message or invite link Device User: A registered user in the call via smart…
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Overview of the Frontline Creator
Frontline Creator is a graphical workflow editor to help the user easily create and customize a workflow. Frontline applications use workflows to control the behaviour of the application. In Frontline all tasks are modelled as workflows. Every workflow starts at a pre-defined start step and progresses throughout subsequent…
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Barcode Scan
Standard Component The "Barcode Scan" component enables users to scan different kinds of barcodes. It can be used with the camera of a smartglass or with external scanners. It has the ability to scan 11 different types of codes. Screenshots Use Cases The "Barcode Scan" component can be used for: Logistics Manual order…
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Bluetooth Pairing
Extra Component The "Bluetooth Pairing" component helps in pairing the HMD with a selected Bluetooth device Screenshots Bluetooth devices are shown with a ranking number which denotes the strength of the signal. It helps the user connect to the device which is closest and has the strongest signal. The green colour denotes…
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xMake
Tire Change Tire Change is a short workflow taking the user through the process of how to change a tire step by step. It makes the user aware about the safety concerns. To begin with, this workflow has a checklist of all the equipment required to change a tire. Only when the user has all of these, they can proceed. This…
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Starting with Frontline Spatial
Frontline Spatial is a software suite for creating and visualizing 3D and AR workflows. It offers tools that are used in training and upskilling for complex procedures in regard to quality assurance, assembly, and inspection/maintenance. Frontline Spatial has three components that work together to bring 3D/AR content to…
