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Connection reports
With TeamViewer, incoming and outgoing connections from users within your company and to your managed devices can be logged in the TeamViewer (Classic) Management Console. This article applies to users with Premium, Corporate or Tensor licenses. Accessing Connection Reports To access connection reports, follow these steps:…
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Create Charge Rates
Charge Rates can help you bill the connections to your customers. You can easily see the bill in the Management Console and can also print the list or export it into an Excel file. This article applies to all TeamViewer customers with a Premium, Corporate, Assist AR Professional or Tensor license. Charge Rates In the…
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In-product marketing messages
TeamViewer prompts users and customers with information such as discounts for TeamViewer services and information about new products or similar via in-product marketing messages. Those messages will appear as a pop-up on the TeamViewer software. This article applies to TeamViewer customers using Windows or macOS. Disable…
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TeamViewer VPN
TeamViewer has a built-in VPN service that allows you to connect to a device to share files and printers. What does VPN mean? A Virtual private network (VPN) is a technology that seamlessly extends an intranet and its resources across the globe using public networks such as the Internet. This is achieved by creating a…
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Time out inactive sessions
⚠Important Note: If you got a PopUp saying Connection Time Out please visit: https://www.teamviewer.com/en/reset-management/ Having a license with one or more channels gives you the possibility to make one or more simultaneous TeamViewer connections to your partners. To avoid inactive sessions blocking the channels of your…
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Use integrated system health checks
With the integrated system health checks, you can monitor your devices remotely to oversee important hardware and software status information. This article applies to all TeamViewer (Classic) users with Windows operating system. How to enable integrated system health checks To enable integrated system health checks: Access…
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Wake up a device remotely (Classic)
Wake-on-LAN allows you to turn on a sleeping or powered-off computer. This means you can remotely control an offline computer by waking it up first before establishing a connection to it. You can initiate the wake-up request from another Windows or Mac computer or even an Android or iOS device running the TeamViewer Remote…
