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Security
General information Security Statement Zero Knowledge Account Recovery TeamViewer and scamming Security features Block and allowlist Two-Factor Authentication for connections TeamViewer Black Screen Download Custom Black Screen Protect TeamViewer options Control UAC during a TeamViewer connection Use TeamViewer (Classic)…
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Best practices for secure unattended access
We encourage you to make use of TeamViewer’s password-less Easy Access functionality and optionally configure a strict AllowList as the most modern and secure setup for unattended access. If you opt for the optional personal password instead, please make sure to regularly review it for password best practices. This article…
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Activate Two-Factor Authentication
With Two factor authentication, you can protect your TeamViewer account and thus your Computers & Contacts list from unauthorized access with an additional security code. Activate Two factor authentication as described below 👇 This article applies to all TeamViewer users. Activate Two factor authentication Log in with your…
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Two-Factor Authentication for connections
This article provides a step-by-step guide to activating Two-factor authentication for connections (also known as TFA for connections). This feature enables you to allow or deny connections via push notifications on a mobile device. This article applies to all Windows users using TeamViewer (Classic) 15.17 (and newer) and…
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TeamViewer and CCPA
On June 28, 2018, the California Consumer Protection Act of 2018 (CCPA) was signed into law and took effect on January 1, 2020. TeamViewer is committed to CCPA compliance and data privacy. CCPA grants California consumers robust data privacy rights and control over their personal information, including: The right to know…
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Security Statement
This article applies to all TeamViewer (Classic) users. TL;DR - Executive Summary All TeamViewer versions use full encryption. Encryption is based on 4096bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today's…
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Trusted Devices
Trusted Devices provide an extra layer of security for your TeamViewer account. As a preventive measure to ensure your account's security, you need to authorize new devices on which you sign in to your TeamViewer Account for the first time. This article applies to all TeamViewer (Classic) users. Add a Trusted Device To add…
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Restrict access for connections
In general, it is only possible to access your computer if you share your TeamViewer ID and the associated password with another person. Without knowing the ID and password, it is not possible for others to access your computer. ⚠Important: Do not share your ID and password with a person you do not trust. You can also…
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Deactivate Two-Factor Authentication
With Two factor authentication, you can protect your TeamViewer account and, thus, your Computers & Contacts list from unauthorized access with an additional security code. There are two possible ways to deactivate Two-Factor Authentication. Deactivate Two-Factor authentication as described below 👇 This article applies to…
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Biometric Protection
Biometric Protection allows you to lock the TeamViewer application on your mobile device when it is running in the background. It is only available on mobile devices with hardware support for biometric security (eg. a fingerprint reader or face recognition). This article applies to TeamViewer (Classic) 15.19 (and newer)…
