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Agent Times
This page gives an example to fetch agent times from REST API. There are two ways to fetch times of the agent. List Aggregation List of agent online/loggedin times This API call returns a list of the online times of the agent. https://developers.chatvisor.com/#operation/getAgentLoggedInTimesUsingPOST Request Response POST…
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Rule matches
This page gives an example to fetch match count of Action Rules, Routing Rules and SLA Rules. Rule Types ACTION_RULE_MATCH_COUNT ROUTING_RULE_MATCH_COUNT SLA_1_RULE_MATCH_COUNT SLA_2_RULE_MATCH_COUNT SLA_1_RULE_MISS_COUNT SLA_2_RULE_MISS_COUNT Fetch This API call returns a aggregated object of rule…
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Appointments
This page gives an example to create meeting links and optionally download the recording of the meeting. Create appointment With the following API you can create an appointment: https://developers.chatvisor.com/#operation/createUsingPOST Request Response POST…