Roles define the specific roles company administrators can create. Roles prescribe what services the user is permitted to view, edit and control. A user can have multiple roles assigned. The permissions that apply to a user are the sum of all permissions from all assigned roles.

Roles improve your productivity and security by:

  • providing an overview of your user's setup
  • making user permission provisioning easier and reducing the error probability
  • reducing the threat that users have access to functionality they shouldn't have access to

Therefore, we highly recommend creating customized Roles for your organization.

📌Note: You can create up to 100 roles.

This article applies to company administrators having the permission to Manage administrators and organization settings.

How to create roles

To create a role, please follow the instructions below:

Create a user role
  1. Click Admin settings on the left-hand side of TeamViewer Remote's interface.
  2. In the User Management menu, click on Roles.
  3. Click on the Create new role button.
  4. Enter a role name and click Continue.
  5. Select all the permissions your role should contain and click Continue.
    • (Optional) If you have already created users, you can assign the role to these users and click Save. You will also be able to assign the role at a later stage. Please see here.
  6. Click Save.

You have successfully created a role.

How to assign a role to users

To assign a role to users or a user group, please follow the instructions below:

Assign a role to users
  1. Click the Organization button on the left-hand side of TeamViewer Remote's interface.
  2. In the User Management menu, click on Roles.
  3. Select the role you want to assign.
  4. Click Edit.
  5. Click on Continue twice.
  6. Select the individual users or the user group you want to assign the role.
  7. Click Save.

Alternatively, you can also manually apply a role to individual users:

  1. Click the Organization button on the left-hand side of TeamViewer Remote's interface.
  2. In the User Management menu, click on Users.
  3. Select the users you want to assign the role to.
  4. Click on Edit.
  5. Click on Role assignments.
  6. Click on the Role field and select the role you want to assign.
  7. Click on Change roles.

Set a role as predefined

Predefined roles help administrators manage user permissions efficiently. They provide a structured way to control user permissions. With predefined roles, new users get the right permissions immediately once they are added to your company, simplifying user management and boosting security.

📌Note: The predefined role will also apply to users you added via API and SCIM.

To set a role as predefined, select the desired role and click Set as predefined.

Set as predefined.gif

All users joining your company will be assigned this role by default.