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Provide attended remote support
With TeamViewer Remote, you can create remote sessions and provide remote support easily and securely. This article applies to all TeamViewer Remote users. The five steps below show how an expert can provide remote support to the session participant. The expert creates the session. The expert shares the session with the…
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Provide unattended remote support
Connecting to a remote device without any confirmation from the remote side can be useful in certain scenarios where you need to access a device without needing someone to accept the connection request. In this article, we will explain how to set up and connect to a remote device via unattended access. This article applies…
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Control UAC during a TeamViewer session
When establishing a remote connection to a remote device using QuickSupport, the expert will not have administrative rights. For running TeamViewer Remote, you don't need any administrative rights. To control the Windows UAC (User account control) using TeamViewer Remote, you can log on to the remote device as an…
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Connect via ID and password
TeamViewer has introduced a new way of connecting using session links, which offers enhanced security and convenience for remote support. However, for those who, for technical reasons, must still connect via ID and password, this option is still available. ⚠We highly recommend that users transition to the new method of…
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Where to find my ID and password?
The ID serves as a unique identifier for the device, allowing it to be bookmarked and accessed by the user in the future. On the other hand, the password is necessary for the initial remote control connection to the device after it has been added as bookmarked. This article applies to all TeamViewer Remote users. How to…
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Open a file transfer session
You can send attachments that are too large for your email, transfer files to your media server, or share large amounts of data without an FTP server using TeamViewer's file transfer feature. The transmission is secure (encrypted), fast, and direct (peer-to-peer). This article applies to all TeamViewer users. How to open a…
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TeamViewer Remote Session Toolbar on Windows
During a TeamViewer remote control session, the TeamViewer Remote Session Toolbar appears on the local computer's top screen. This article explains all available toolbar features in a connection from a Windows device. 📌Note: For connections from macOS, please see this article. This article applies to all TeamViewer users…