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Connect via device dock
The device dock allows you to enhance your user experience and productivity. Its primary benefits include quick access to saved devices, making it easier to connect while multitasking. You can switch between different applications and windows without interrupting your workflow, as the device dock provides a convenient…
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Connect via ID and password
TeamViewer has introduced a new way of connecting using session links, which offers enhanced security and convenience for remote support. However, for those who, for technical reasons, must still connect via ID and password, this option is still available. ⚠We highly recommend that users transition to the new method of…
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Provide attended remote support
With TeamViewer Remote, you can create remote sessions and provide remote support easily and securely. This article applies to all TeamViewer Remote users. The five steps below show how an expert can provide remote support to the session participant. The expert creates the session. The expert shares the session with the…
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Provide unattended remote support
Connecting to a remote device without any confirmation from the remote side can be useful in certain scenarios where you need to access a device without needing someone to accept the connection request. In this article, we will explain how to set up and connect to a remote device via unattended access. This article applies…
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Use TeamViewer Remote in LAN
You can establish and receive remote control sessions directly within your local area network (LAN) by using IP addresses or - if the network uses DNS resolution - the computer's name. By default, the feature for incoming LAN connections is deactivated because some software firewalls may not allow it. If you want to…
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Use TeamViewer Remote on Windows servers
On server operating systems, TeamViewer Remote operates without any special adaptation. This article applies to TeamViewer Premium, Corporate, or Tensor license holders. TeamViewer Remote on Windows servers Using TeamViewer Remote on Windows servers will generate an individual TeamViewer ID for every user who connects to…
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Connect to a contact
TeamViewer Remote offers a user-friendly and efficient way to connect with your contacts, whether they are on your contact list or within an ongoing chat conversation. This article applies to TeamViewer customers with license. Connect to a contact via the Contacts list To connect to a contact via the Contacts list, please…
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Control UAC during a TeamViewer session
When establishing a remote connection to a remote device using QuickSupport, the expert will not have administrative rights. For running TeamViewer Remote, you don't need any administrative rights. To control the Windows UAC (User account control) using TeamViewer Remote, you can log on to the remote device as an…
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TeamViewer VPN
TeamViewer has a built-in VPN service that allows you to connect to a device to share files and printers. What does VPN mean? A Virtual private network (VPN) is a technology that seamlessly extends an intranet and its resources across the globe using public networks such as the Internet. This is achieved by creating a…
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Service Queue with TeamViewer Remote
With the Service Queue, you can organize spontaneous customer support on the team. Support requests are collected in the service queue and depicted using a service case. Each service case represents the inquiry of a customer who needs help. After they are created, individual service cases can be worked on individually by…
