The Application Installation and Configuration Guide will be used to assist with the preparation of the customer’s instance in order to enable the application components to function properly. This document contains a clear, step-by-step process for any configuration steps that are required after installing the certified application from the ServiceNow Store. Additionally, it clearly calls out any application dependencies that exist.
Please keep in mind that Integrations are not included in basic license packages. They have to be purchased separately as AddOns. For more information, please visit our website: http://www.teamviewer.com/integrations
How to integrate TeamViewer into ServiceNow
Please download our complete user guide on how to integrate TeamViewer to Service now here: ServiceNow integration user guide