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Add a new device to your account
You can quickly and easily connect and access information about your devices by adding them to your device list. There are three ways of adding a device to your device list: Add the device as a managed device Add the device as a bookmarked device Deploy TeamViewer via .msi package through IT infrastructure This article…
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Assign a device via rollout configuration
Within your company, you can assign a device to a particular group. Once the assignment is complete, the managers of that group will be able to manage the device according to their granted permissions. This article applies to Business, Premium, Corporate, and Tensor customers. 📌Note: Business license holders can only…
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Assign managers to device groups or devices
Assigning managers to device groups or devices allows administrators to quickly and efficiently ensure that the right users have appropriate access and permissions. This streamlined process simplifies access management, enhancing overall system security and user experience. This article applies to Premium, Corporate, and…
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Move devices to a group and apply a policy
In a mass deployment setting, devices can be initially placed in a specific group (initial group). Administrators can relocate these devices to a different group (target group), and in doing so, these devices automatically get the policies associated with the target group they are moved to. This ensures a seamless and…
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Assign a device via link
Learn how to manually assign devices to your company using custom Host assignment links. Admins can easily assign devices by generating a custom Host assignment link and sharing it with remote users. Once the remote user opens the link, installs the custom Host, and confirms the assignment, the device will be seamlessly…
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Manage a Device via a Remote Session
You can easily add a device to your managed devices during a remote session without needing any mass deployment or roll-out configuration via a custom Host. Requirements In order to add the remote device to your managed devices, it must have a full TeamViewer client installed and running. Additionally, you must establish a…
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Delete a device
You can delete devices from your Device list. This article applies to all TeamViewer users. How to delete a device To delete a device, please follow the instructions below: Sign in to your account via https://web.teamviewer.com/ or via the TeamViewer Remote client. Go to your Device list. Go to the device's group or direct…
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Device groups explained
TeamViewer Remote introduces significant changes to how contacts and device management are handled. This article aims to provide an overview of these changes and help you to understand the rationale behind them. This article applies to all TeamViewer Remote users. Differentiation between Devices and Contacts In the…
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Add and remove existing devices from groups
You can add and remove devices from groups to streamline your device management. In this article, we will walk you through the steps to add and remove devices from groups. This article applies to all TeamViewer Remote users. How to add an existing device to a group/multiple groups To add an existing device to a…
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Edit manager permissions on devices
Once you have set up your device, you can add managers to groups and control their respective permissions. Here, you'll learn how to edit group manager permissions and especially how to grant Easy Access (connecting directly to a device without confirmation) to them. This article applies to Premium, Corporate, and Tensor…