Will there ever be a release that will permit the support technician to full IOS access similar to the IBM compatible version? Giving a class to the little old ladies with Iphones would be extremely simple with this feature.
@ClickaNerd We need the official permission from each single manufacturer to release the remote control feature for mobile devices. Until now, we couldn´t convince Apple to sign this permission. But there are still very useful features, which you can use when connecting to an iPhone: examples of what the app enables you to do include pushing email or Wi-Fi settings to the device or transferring files to the iOS device. You can also transfer screenshots in real-time. Did you already try our SDK? Please find more information on our integrations site.