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Posted by ClickaNerd
Henagon

Feature Suggestion - iOS Remote Support

Will there ever be a release that will permit the support technician to full IOS access similar to the IBM compatible version?  Giving a class to the little old ladies with Iphones would be extremely simple with this feature.

1 Reply
1 Reply
Posted by Senior Management
Senior Management

Re: Feature Suggestion - iOS Remote Support

@ClickaNerd We need the official permission from each single manufacturer to release the remote control feature for mobile devices. Until now, we couldn´t convince Apple to sign this permission. But there are still very useful features, which you can use when connecting to an iPhone: examples of what the app enables you to do include pushing email or Wi-Fi settings to the device or transferring files to the iOS device. You can also transfer screenshots in real-time. Did you already try our SDK? Please find more information on our integrations site.

Best, 

Eduardo