Highlighted
Posted by
Henagon

Host for Samsung not waking Galaxy S7

I have 2 Samsung Galaxy S7 and 1 S4 phones.  I'm able to wake and control the S4 but the S7 will not wake once the phone app or screen times out.  The S4 works perfectly most likely due to an older firmware version.  If I wake the S7 phone manually and wait for it to connect, it works until the phone sleeps again.  Can you help?

1 Reply
1 Reply
Highlighted
Posted by Senior Management
Senior Management

Re: Host for Samsung not waking Galaxy S7

Hi jpk36,

Thanks for your question.

The answer for this question is the same as your previous question.

https://community.teamviewer.com/t5/2nd-Expert-Chat-with-Eduardo/Host-for-Samsung-won-t-wake-on-Noug...

Best,

Eduardo