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Posted by RichardS
Photon

Command line for client computer to initiate TeamViewer support request?

In TeamViewer Host there is a "Help Me" button for a client to request support through our branded version of TeamViewer.

I was wondering if there was a way that I could add a call into our own application (e.g. Help / Get Help) for our users that would make the call to TeamViewer "Help Me" behind the scenes for them.  They are in our application all day so it would be that much easier for them to find and initiate the request from our application.  Perhaps something along the lines of 'TeamViewer.exe -GetHelp or something like that)?  

Thanks
Richard

2 Replies
Highlighted
Posted by BarcodeUK
Digon

Re: Command line for client computer to initiate TeamViewer support request?

We do this in one of two ways

1) Include the QS support .exe in our install and then provide the link to start the .exe

2) Include the QS url 

 

1 Reply
Posted by mLipok
Heptagon

Re: Command line for client computer to initiate TeamViewer support request?

The only list of possible switches are here:

https://www.teamviewer.com/en/help/91-gibt-es-aufrufparameter-fuer-teamviewer

 

Regards,
mLipok , AutoIt MVP

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