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Posted by Teamf
Henagon

Quick support and SSL https

Hi

Sorry if this is in the wrong forum.

I used this codegenerator to make a buton on my webpage for quicksupport
https://www.teamviewer.com/en/company/badgegenerator.aspx

Problem is when i insert it at my page with ssl https, browsers do not accept my page 100% (grey keylock = somewath not safe /some elements not safe)

Is there a good way around this. To make a quicksupport buton that is not generatiing this warning?

edit: I have the pro/payed version if this make any difference

4 Replies
1 Accepted Solution

Accepted Solutions
Posted by DomLan
Heptagon
Solution

Re: Quick support and SSL https

Hi @Teamf,

You are right. The reference snippet construction page downloads HTML portions that still refer to TeamViewer sites over HTTP.
In any case, if you browse a random address produced by the tool, you are automatically redirected to the HTTPS protocol.

I think you can intervene manually by replacing:

<img src="http://www.teamviewer.com/link/?url=979936&id=1325516601" alt="TeamViewer for Remote Support" title="TeamViewer for Remote Support" border="0" width="120" height="60" />

with: 

<img src="https://www.teamviewer.com/link/?url=979936&id=1325516601" alt="TeamViewer for Remote Support" title="TeamViewer for Remote Support" border="0" width="120" height="60" />

Of course you can also replace the HTTPS protocol on the hyperlink (href="https://....") for the download operation (QS, QJ and Full Version)

Regards

Domenico Langone
MCSD: App Builder
4 Replies
Posted by DomLan
Heptagon
Solution

Re: Quick support and SSL https

Hi @Teamf,

You are right. The reference snippet construction page downloads HTML portions that still refer to TeamViewer sites over HTTP.
In any case, if you browse a random address produced by the tool, you are automatically redirected to the HTTPS protocol.

I think you can intervene manually by replacing:

<img src="http://www.teamviewer.com/link/?url=979936&id=1325516601" alt="TeamViewer for Remote Support" title="TeamViewer for Remote Support" border="0" width="120" height="60" />

with: 

<img src="https://www.teamviewer.com/link/?url=979936&id=1325516601" alt="TeamViewer for Remote Support" title="TeamViewer for Remote Support" border="0" width="120" height="60" />

Of course you can also replace the HTTPS protocol on the hyperlink (href="https://....") for the download operation (QS, QJ and Full Version)

Regards

Domenico Langone
MCSD: App Builder
Posted by Teamf
Henagon

Re: Quick support and SSL https

Yes! Works perfect. Thank you

Posted by mrbquick
Electron

Re: Quick support and SSL https

Do I need a paid version of Team Viewer or can I use a free version for this?

Posted by DomLan
Heptagon

Re: Quick support and SSL https

Hi @mrbquick,

in Knowledge Base -> Customization you'll find this. It starts with this incipit:

'This article applies to users with a Business-, Premium- or Corporate license.'

Regards

Domenico Langone
MCSD: App Builder